Kelly Terrell - BUS 178

26 Pins
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8mo
Best Guide To Phone Etiquette
In the customer service industry, proper phone etiquette is essential to success! - - - #callcenter #customerservice #customersupport #customerexperience #answeringservice #customerservicejobs #receptionist #virtualreceptionist #afterhoursansweringservice #VOIP #communication #phone #virtualreceptionist
Top 10 Effective Ways to Build a Customer-Centric Culture
What does it mean to be customer-centric? Importance & benefits of a customer-centric approach How to incorporate customer-centric culture in your organization: 9 Significant Ways Empower
What Is Your Company Culture?
When speaking to our clients, we often hear them use the term 'company culture', yet not many people seem to clearly define what exactly that means to their business. Company culture describes how things are done in the workplace. The experience that both your employees and customers have is the consequence of a combination of official and informal procedures, attitudes and beliefs. Find out which company culture your team practises at work; below you will find more information on each type.