What is better MetaCaseDesk or Kayako? If you need an efficient Help Desk Software product for your organization you have to make time to assess several alternatives. It doesn’t have to be complex, and can be as quick as matching their functions in a table like the one below. You will also get a quick idea how each product operates. For example, on this page you can find MetaCaseDesk’s overall score of 8.0 and compare it against Kayako’s score of 9.0; or MetaCaseDesk’s user satisfaction level at 100% versus Kayako’s 95% satisfaction score.
The evaluation will help you identify the good and bad points of each software, and choose which fits you requirements better. Beyond the robust features, the software which is simple and intuitive is always the better choice.
We realize that not all businesses have the time to examine a large number of different products, so we prepared a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
All the data, information and statistics that we presented in this comparison were taken from official company pages, marketing resources available online, real-life experience from real customers as well as our individual hands-on use of every service by a professional reviewer. We pay a lot of attention to thoroughly examine each service, therefore we not only analyze it ourselves, but we also compare our observations with opinions of other users from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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