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Sometimes small gestures are all you need to refocus and energize your staff. Try sending out a weekly email or creating a bulletin board that shows off sales motivational quotes.

When I am asked for some career advice, one thing always comes to mind… Don’t talk to talk. Make sure you add value based on your experiences. Why do I say that? Because there are times, especially in corporate, where there’s pressure to speak (or ask a question) just to showcase your worth. When in fact, observing and listening can be just as rewarding for your growth and development within a company. The same also goes for every shop owner and entrepreneur, I just happen to have the…

If you're in customer service you need to read these tips of lorensworld.com.

The lofty words of famous businesspeople make great decorations, but it's better to use funny sales quotes and keep the positivity up

quote of the day. don't deliver a product. deliver an experience. customer connection. customer communication. business advice. retail.

A brand is defined by the customer's experience. The experience is delivered by the employees.