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ED cant start use nb after registration · Issue #438 · netbirdio/dashboard · GitHub
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cant start use nb after registration #438

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kinoher opened this issue Jan 10, 2025 · 6 comments
Open

cant start use nb after registration #438

kinoher opened this issue Jan 10, 2025 · 6 comments

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@kinoher
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kinoher commented Jan 10, 2025

Describe the problem
cant start use nb after registrations, because first connect wizard cant skip
I cant connect because issue setup key? because wizard don't skip
I cant use browser login on my test stand dont graphic subsystem

To Reproduce

Steps to reproduce the behavior:

  1. registration app.netbird.io
  2. verify email
  3. sign in
  4. See soft lock

Expected behavior
Full func control panel
Are you using NetBird Cloud?
YES
Please specify whether you use NetBird Cloud or self-host NetBird's control plane.
CLOUD
NetBird version

netbird version

NetBird status -d output:

If applicable, add the `netbird status -d' command output.

Screenshots

If applicable, add screenshots to help explain your problem.

Additional context

Add any other context about the problem here.

@heisbrot
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Hey @kinoher,

can you elaborate a little more?

What operating system are you using, which browser (potential browser extensions like adblock etc.)
Did you register via email or via an SSO provider like Google, Github etc.?

What does the browser console show? Any errors there?

Did you submit the initial form when opened the dashboard?

@kinoher
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kinoher commented Jan 10, 2025

screen
but i cant create setup key because first connect wizard dont skip
if just rum command i have errors

2025-01-10T13:40:46Z ERRO management/client/grpc.go:350: failed to login to Management Service: rpc error: code = PermissionDenied desc = no peer auth method provided, please use a setup key or interactive SSO login
Error: foreground login failed: login failed: rpc error: code = InvalidArgument desc = invalid setup-key or no sso information provided, err: invalid UUID length: 9

@kinoher
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kinoher commented Jan 10, 2025

What operating system are you using, which browser (potential browser extensions like adblock etc.)
i cant use browser on first start node, operate browser firefox 133 without addons
Did you register via email or via an SSO provider like Google, Github etc.?
via email

@heisbrot
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Hey @kinoher ,

thanks for the information. It looks like your user is not an owner and you are logged in as a regular user.
Thats why you do not see the Setup-Keys and other admin menus.

There seem to be another email domain in your account that is currently the owner.
Either you have another account with the same email domain registered or the owner could be somebody from your company.

If you don't know the owner or don't remember the email that first registered the account feel free to reach out directly to support@netbird.io and let us know your current email address. We will have a look on this.

@kinoher
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kinoher commented Jan 10, 2025

I am the owner, I register today and pass verification in the same browser. Yes, I only see the logout option.

@kinoher
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kinoher commented Jan 10, 2025

i cat mail logs, and my ex netadmin created account in 2024 and this account is owner... wtf
Please on signup page add switch private or team
Detect team by domain is so wrong

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