Community Support Policy

• I have read RabbitMQ's Community Support Policy
• I run RabbitMQ 4.x, the only series currently covered by community support
• I promise to provide all relevant information (versions, logs from all nodes, rabbitmq-diagnostics output, detailed reproduction steps)

RabbitMQ version used

4.1.1

Erlang version used

27.3.x

Operating system (distribution) used

ubuntu 22.04

How is RabbitMQ deployed?

Debian package

rabbitmq-diagnostics status output

root@CTGWEPPDRMQ001:/etc/rabbitmq# sudo journalctl -xeu rabbitmq-server
░░
░░ A stop job for unit rabbitmq-server.service has finished.
░░
░░ The job identifier is 1511 and the job result is done.
Jun 18 12:49:01 CTGWEPPDRMQ001 systemd[1]: rabbitmq-server.service: Consumed 23.898s CPU time.
░░ Subject: Resources consumed by unit runtime
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ The unit rabbitmq-server.service completed and consumed the indicated resources.
Jun 18 12:49:01 CTGWEPPDRMQ001 systemd[1]: Starting RabbitMQ broker...
░░ Subject: A start job for unit rabbitmq-server.service has begun execution
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ A start job for unit rabbitmq-server.service has begun execution.
░░
░░ The job identifier is 1511.
Jun 18 12:49:04 CTGWEPPDRMQ001 rabbitmq-server[3860]: 2025-06-18 12:49:04.980530+00:00 [notice] <0.45.0> Application syslog exited with reason: stopped
Jun 18 12:49:04 CTGWEPPDRMQ001 rabbitmq-server[3860]: 2025-06-18 12:49:04.985946+00:00 [notice] <0.212.0> Logging: switching to configured handler(s); following me>
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: ## ## RabbitMQ 4.1.1
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: ## ##
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: ########## Copyright (c) 2007-2025 Broadcom Inc and/or its subsidiaries
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: ###### ##
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: ########## Licensed under the MPL 2.0. Website: https://rabbitmq.com
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Erlang: 27.3.4 [jit]
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: TLS Library: OpenSSL - OpenSSL 3.0.2 15 Mar 2022
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Release series support status: see https://www.rabbitmq.com/release-information
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Doc guides: https://www.rabbitmq.com/docs
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Support: https://www.rabbitmq.com/docs/contact
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Tutorials: https://www.rabbitmq.com/tutorials
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Monitoring: https://www.rabbitmq.com/docs/monitoring
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Upgrading: https://www.rabbitmq.com/docs/upgrade
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Logs: /var/log/rabbitmq/rabbit@CTGWEPPDRMQ001.musesoftware.local.log
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]:
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Config file(s): /etc/rabbitmq/advanced.config
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: /etc/rabbitmq/rabbitmq.conf
Jun 18 12:49:07 CTGWEPPDRMQ001 rabbitmq-server[3860]: Starting broker... completed with 5 plugins.
Jun 18 12:49:07 CTGWEPPDRMQ001 systemd[1]: Started RabbitMQ broker.
░░ Subject: A start job for unit rabbitmq-server.service has finished successfully
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░
░░ A start job for unit rabbitmq-server.service has finished successfully.
░░
░░ The job identifier is 1511.

Logs from node 1 (with sensitive values edited out)

rabbit@CTGWEPPDRMQ001.log
rabbit@CTGWEPPDRMQ001.musesoftware.local.log

Logs from node 2 (if applicable, with sensitive values edited out)

No response

Logs from node 3 (if applicable, with sensitive values edited out)

No response

rabbitmq.conf

#Password Management
password_hashing_module = rabbit_password_hashing_sha512

#Auth Mechanism
auth_mechanisms.1 = EXTERNAL
auth_mechanisms.2 = PLAIN
auth_mechanisms.3 = AMQPLAIN

ssl_cert_login_from = common_name

TLS for remote clients

listeners.ssl.1 = 5671
ssl_options.cacertfile = /etc/rabbitmq/certs/rootpreprodca.pem
ssl_options.certfile = /etc/rabbitmq/certs/preprod.cluster.rabbitmq.pem
ssl_options.keyfile = /etc/rabbitmq/certs/preprod.cluster.rabbitmq.key
ssl_options.verify = verify_none
ssl_options.fail_if_no_peer_cert = false
ssl_options.versions.1 = tlsv1.2
ssl_options.versions.2 = tlsv1.1
ssl_options.versions.3 = tlsv1

TLS for management plugin

management.ssl.port = 15671
management.ssl.cacertfile = /etc/rabbitmq/certs/rootpreprodca.pem
management.ssl.certfile = /etc/rabbitmq/certs/preprod.cluster.rabbitmq.pem
management.ssl.keyfile = /etc/rabbitmq/certs/preprod.cluster.rabbitmq.key
management.ssl.versions.1 = tlsv1.2
management.ssl.versions.2 = tlsv1.1
management.ssl.versions.3 = tlsv1

clustering

cluster_formation.peer_discovery_backend = rabbit_peer_discovery_classic_config
cluster_formation.classic_config.nodes.1 = rabbit@CTGWEPPDRMQ001.musesoftware.local
cluster_formation.classic_config.nodes.2 = rabbit@CTGWEPPDRMQ002.musesoftware.local

Steps to deploy RabbitMQ cluster

#!/bin/sh

sudo apt-get install curl gnupg apt-transport-https -y

Team RabbitMQ's main signing key

curl -1sLf "https://keys.openpgp.org/vks/v1/by-fingerprint/0A9AF2115F4687BD29803A206B73A36E6026DFCA" | sudo gpg --dearmor | sudo tee /usr/share/keyrings/com.rabbitmq.team.gpg > /dev/null

Community mirror of Cloudsmith: modern Erlang repository

curl -1sLf https://github.com/rabbitmq/signing-keys/releases/download/3.0/cloudsmith.rabbitmq-erlang.E495BB49CC4BBE5B.key | sudo gpg --dearmor | sudo tee /usr/share/keyrings/rabbitmq.E495BB49CC4BBE5B.gpg > /dev/null

Community mirror of Cloudsmith: RabbitMQ repository

curl -1sLf https://github.com/rabbitmq/signing-keys/releases/download/3.0/cloudsmith.rabbitmq-server.9F4587F226208342.key | sudo gpg --dearmor | sudo tee /usr/share/keyrings/rabbitmq.9F4587F226208342.gpg > /dev/null

Add apt repositories maintained by Team RabbitMQ

sudo tee /etc/apt/sources.list.d/rabbitmq.list <<EOF

Provides modern Erlang/OTP releases

deb [arch=amd64 signed-by=/usr/share/keyrings/rabbitmq.E495BB49CC4BBE5B.gpg] https://ppa1.rabbitmq.com/rabbitmq/rabbitmq-erlang/deb/ubuntu jammy main
deb-src [signed-by=/usr/share/keyrings/rabbitmq.E495BB49CC4BBE5B.gpg] https://ppa1.rabbitmq.com/rabbitmq/rabbitmq-erlang/deb/ubuntu jammy main

another mirror for redundancy

deb [arch=amd64 signed-by=/usr/share/keyrings/rabbitmq.E495BB49CC4BBE5B.gpg] https://ppa2.rabbitmq.com/rabbitmq/rabbitmq-erlang/deb/ubuntu jammy main
deb-src [signed-by=/usr/share/keyrings/rabbitmq.E495BB49CC4BBE5B.gpg] https://ppa2.rabbitmq.com/rabbitmq/rabbitmq-erlang/deb/ubuntu jammy main

Provides RabbitMQ

deb [arch=amd64 signed-by=/usr/share/keyrings/rabbitmq.9F4587F226208342.gpg] https://ppa1.rabbitmq.com/rabbitmq/rabbitmq-server/deb/ubuntu jammy main
deb-src [signed-by=/usr/share/keyrings/rabbitmq.9F4587F226208342.gpg] https://ppa1.rabbitmq.com/rabbitmq/rabbitmq-server/deb/ubuntu jammy main

another mirror for redundancy

deb [arch=amd64 signed-by=/usr/share/keyrings/rabbitmq.9F4587F226208342.gpg] https://ppa2.rabbitmq.com/rabbitmq/rabbitmq-server/deb/ubuntu jammy main
deb-src [signed-by=/usr/share/keyrings/rabbitmq.9F4587F226208342.gpg] https://ppa2.rabbitmq.com/rabbitmq/rabbitmq-server/deb/ubuntu jammy main
EOF

Update package indices

sudo apt-get update -y

Install Erlang packages

sudo apt-get install -y erlang-base
erlang-asn1 erlang-crypto erlang-eldap erlang-ftp erlang-inets
erlang-mnesia erlang-os-mon erlang-parsetools erlang-public-key
erlang-runtime-tools erlang-snmp erlang-ssl
erlang-syntax-tools erlang-tftp erlang-tools erlang-xmerl

Install rabbitmq-server and its dependencies

sudo apt-get install rabbitmq-server -y --fix-missing

rabbitmqctl enable_feature_flag all
sudo rabbitmq-plugins enable rabbitmq_auth_mechanism_ssl
sudo rabbitmq-plugins enable rabbitmq_management_agent
sudo rabbitmq-plugins enable rabbitmq_management
sudo rabbitmq-plugins enable rabbitmq_peer_discovery_common
sudo rabbitmq-plugins enable rabbitmq_web_dispatch
sudo systemctl enable rabbitmq-server

	second server					

scp /var/lib/rabbitmq/.erlang.cookie CTGADMAZ@******:/tmp/
mv /tmp/.erlang.cookie /var/lib/rabbitmq/
ls -l /var/lib/rabbitmq/.erlang.cookie

sudo chown rabbitmq:rabbitmq /var/lib/rabbitmq/.erlang.cookie
sudo chmod 400 /var/lib/rabbitmq/.erlang.cookie

Steps to reproduce the behavior in question

Everything works except web access, I have a blank page on chrome and firefox

root@CTGWEPPDRMQ001:/etc# sudo systemctl status rabbitmq-server
● rabbitmq-server.service - RabbitMQ broker
Loaded: loaded (/lib/systemd/system/rabbitmq-server.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2025-06-18 12:49:07 UTC; 50min ago
Main PID: 3860 (beam.smp)
Tasks: 24 (limit: 9463)
Memory: 93.1M
CPU: 20.569s
CGroup: /system.slice/rabbitmq-server.service
├─3860 /usr/lib/erlang/erts-15.2.7/bin/beam.smp -W w -MBas ageffcbf -MHas ageffcbf -MBlmbcs 512 -MHlmbcs 512 -MMmcs 30 -pc unicode -P 1048576 -t 50000>
├─3872 erl_child_setup 4096
├─3892 /usr/lib/erlang/erts-15.2.7/bin/inet_gethost 4
├─3893 /usr/lib/erlang/erts-15.2.7/bin/inet_gethost 4
└─3896 /bin/sh -s rabbit_disk_monitor

Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Support: https://www.rabbitmq.com/docs/contact
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Tutorials: https://www.rabbitmq.com/tutorials
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Monitoring: https://www.rabbitmq.com/docs/monitoring
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Upgrading: https://www.rabbitmq.com/docs/upgrade
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Logs: /var/log/rabbitmq/rabbit@CTGWEPPDRMQ001.musesoftware.local.log
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]:
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: Config file(s): /etc/rabbitmq/advanced.config
Jun 18 12:49:06 CTGWEPPDRMQ001 rabbitmq-server[3860]: /etc/rabbitmq/rabbitmq.conf
Jun 18 12:49:07 CTGWEPPDRMQ001 rabbitmq-server[3860]: Starting broker... completed with 5 plugins.
Jun 18 12:49:07 CTGWEPPDRMQ001 systemd[1]: Started RabbitMQ broker.

advanced.config

[
{rabbit,
[{tcp_listeners, []}
]}
].

Application code

# PASTE CODE HERE, BETWEEN BACKTICKS

Kubernetes deployment file

# Relevant parts of K8S deployment that demonstrate how RabbitMQ is deployed
# PASTE YAML HERE, BETWEEN BACKTICKS

What problem are you trying to solve?

Everything works except web access, I have a blank page on chrome and firefox