Could you please provide the output of running:

python -c "import vispy; print(vispy.sys_info())"

And provided it for each environment. If the OpenGL related information in that output is the same then going a step further and finding the differences in the versions of packages installed between the two environments would be good. You mentioned installing napari via conda or pip. When installing via pip is the rest of the environment installed via conda? I assume you're only using conda-forge packages?