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Communications: Buying Advice, Tips, and News

Latest Communication Stories

3.5

GoTo Meeting is competitive with other video conferencing platforms on price and features, but a handful of its workflows and tools are surprisingly nonintuitive.

By Max Freedman
GoToMeeting Logo
4.0
Editors' Choice

Airtable is an intuitive database tool that lets you and your team easily collaborate and manage information about anything.

By Jill Duffy & Gabriela Vatu
Airtable logo

We evaluate and rank the best video conferencing services based on their ability to keep meetings engaging and efficient.

By Neil McAllister
Video Conferencing

Skype will place its last video call on May 5. However, existing users can sign in to Teams using their credentials and keep their chats and contacts.

By Jibin Joseph
Skype app logo displayed on a smartphone

The workplace platform has been on the fritz since around 10:30am ET, preventing some from logging in and sending messages. Slack says its investigation is ongoing.

By Emily Forlini
slack logo

Amazon will also discontinue its internal use of Chime and replace it with Zoom.

By Jibin Joseph
Amazon Chime logo displayed on a smartphone
4.0

Vonage Business Communications puts reliable VoIP and conferencing capabilities into a user-friendly interface, though it would benefit from streamlined pricing.

By John Brandon
Vonage logo

From creating slides to transcribing live conversations, these are the best ways AI can help you get the most out of your video meetings.

By Robert Anderson
Image of a conference table with a lightbulb in the middle

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

By Neil McAllister
Concept art depicting workers beneath multiple kinds of connections
4.0

8x8 Work's exceptional call and video quality and easy-to-navigate interface make it a worthwhile VoIP service for businesses.

By John Brandon
8x8 logo

How can you send a fax without a fax machine or phone line? Use a fax app. The best online fax services use web portals, mobile apps, and your email address to make sending faxes simple—and sometimes free.

By Jill Duffy & Michael Muchmore
A flat graphic representation of a hand holding a mobile device and to the right of it, a fax machine
4.5
Editors' Choice

Webex by Cisco costs a bit more than competitors, but the video conferencing service still stands out for its unmatched features, top-notch interface, and generous free tier.

By Max Freedman
Webex by Cisco logo

While the message was intended for residents of Woodland Hills, officials say the registration location of the phones might have caused a wider distribution.

By Jibin Joseph
A man watches the flames from the Palisades Fire burning homes on the Pacific Coast Highway

We test the leading software that helps teams work together. These are the top online collaboration tools we recommend, including project management and team messaging apps.

By Jill Duffy & Ben Moore
Two human figures handing each other documents

A voice over IP (VoIP) service can boost your call quality and save you money compared with a traditional landline. These are the best VoIP services you should explore for your home phone needs.

By Neil McAllister
Best VoIP Services
4.0
Editors' Choice

Intermedia Unite's comprehensive functionality, competitive price, and excellent call routing features make it a formidable VoIP and unified communications platform.

By John Brandon
Intermedia Unite logo
4.0

Between its streamlined interface, useful recording and transcription abilities, and novel AI tools, Google Meet is a worthy video conferencing platform for businesses committed to the company's Workspace suite.

By Max Freedman
Google Meet logo

The FCC says the providers, mostly little-known companies that provide VoIP services, have failed to follow rules designed to prevent them from facilitating robocalls and spam.

By Michael Kan
a robocall on a phone
4.5
Editors' Choice

With helpful AI features and extensive support for third-party apps, RingCentral's full-featured RingEX communications platform is more than just a VoIP and suits businesses of all sizes.

By John Brandon
RingCentral logo
4.0

ClickMeeting provides a straightforward video conferencing experience and can accommodate large events and webinars with up to 10,000 participants.

By Teresa Bitler
ClickMeeting logo








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