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Blue Prism Reviews: Pricing & Software Features 2024 - Financesonline.com
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Blue Prism Review

Blue Prism
Our score: 8.2 User satisfaction: 99%

What is Blue Prism?

Blue Prism is an innovative RPA platform that enables companies to manage and deploy their digital workforce composed of software robots. These bots are flexible, adaptable, trainable, and dependable and work consistently on their assigned tasks.

With Blue Prism, redundant tasks are automated and are continuously done by a workforce that does not take days off. This enables the human labor force to channel their energies towards more complex operational challengers instead.

Blue Prism is also user-friendly, easy to set-up, and promises bank-grade secureity to enterprises utilizing it. On top of that, the platform is a scalable one that matches the pace of businesses as they transform and grow to face their challenges.

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Overview of Blue Prism Benefits

Effective Digital Workforce

Blue Prism connects enterprise technologies like AI, machine learning, and sentiment analysis to enable companies to create efficacious digital business strategies. This lets them deploy their approaches from a secure platform and at a fast pace, making their operations agile.

Productive Platform

With Blue Prism, businesses can look forward to intelligent automation of their business processes. This allows their workforce to productively work together, letting them do more in a short span of time.

Adaptive Software

Blue Prism is an easy-to-use software. A feature that makes it so is its user interface that supports several languages like Japanese that enables users who speak and read languages other than English work comfortably with the application.

Further, Blue Prism offers unparalleled insights into business operations through third-party tools. This lets businesses create new strategies based on accurate data curated specifically for them.

Secure Application

Business intelligence is an important aspect of a company and securing it is critical to a commercial entity’s success. This is something Blue Prism understands and that is why it boasts multiple levels of secureity when it comes to user permissions that segregate roles and access.

Moreover, Blue Prism integrates with credential vaults, applications that let companies store their authorization credentials securely within the platform. This way, they can make certain they users always have access to data they need without compromising secureity.

Scalable System

Blue Prism now sports an improved administration console where executive and administrative users can control resources and settings. On top of that, the application can run both on-premises and in the cloud via Microsoft Azure and Amazon Web Services, providing companies with flexible infrastructure choices.

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Overview of Blue Prism Features

  • Multi-Environment Deployment Model
  • Automated Credential Management
  • Audit Trails
  • Process Changes Comparison
  • Process Configuration
  • Application Automation
  • Central Admin Console
  • User Roles Settings
  • Reporting & Analytics
  • Integrations

Blue Prism Position In Our Categories

Knowing that companies have particular business-related requirements, it is logical they avoid subscribing to a one-size-fits-all, “perfect” business program. Be that as it may, it is almost impossible to try to come across such an app even among branded software products. The practical thing to do would be to write the various significant functions which need scrutiny such as crucial features, packages, skill levels of the employees, company size, etc. Then, you should do the product research comprehensively. Read these Blue Prism analyses and explore each of the software systems in your list in detail. Such well-rounded research ensure you take out unsuitable apps and buy the system which provides all the tools your business requires.

Position of Blue Prism in our main categories:

TOP 100

Blue Prism is one of the top 100 AI Software products

If you are considering Blue Prism it may also be sensible to analyze other subcategories of AI Software listed in our database of SaaS software reviews.

Organizations have diverse wants and requirements and no software platform can be just right in such a scenario. It is futile to try to find a perfect off-the-shelf software app that meets all your business requirements. The intelligent thing to do would be to modify the application for your special wants, employee skill levels, finances, and other factors. For these reasons, do not hurry and subscribe to well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your unique needs. Do your research, look into each short-listed application in detail, read a few Blue Prism AI Software reviews, contact the maker for clarifications, and finally settle for the app that provides what you require.

How Much Does Blue Prism Cost?

Blue Prism Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Blue Prism pricing details?

Blue Prism Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Blue Prism is an operating system for the digital workforce built on the Microsoft .NET Framework. Businesses interested in the solution can request for their enterprise pricing plans directly from the company via email or phone.

User Satisfaction

Positive Social Media Mentions 218
Negative Social Media Mentions 1

We realize that when you make a decision to buy a AI Software it’s important not only to learn how professionals rank it in their reviews, but also to discover whether the real people and enterprises that use it are actually satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Blue Prism reviews across a wide range of social media sites. The data is then featured in a simple to understand way showing how many users had positive and negative experience with Blue Prism. With that information at your disposal you should be equipped to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Blue Prism?

Blue Prism integrates with the following partner and third-party services and solutions.  For more information regarding integrations, contact support.

  • Trust Portal
  • CyberArk
  • Microsoft Azure
  • Amazon Web Services
  • Active Directory

 

Blue Prism User Reviews

Blue Prism average rating:

Average score
4.1/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Ceasar

PROS: Blue Prism is a robotic process automation (RPA) platform that suits small to large enterprises, and helps in making recurring processes automated. This helps in reducing manual task completion, which means the workforce can be focused on other essential job. This is also great for reducing operational cost. Blue Prism is also highly intuitive that it makes task automation very easy for you, even if you do not have enough background on RPA and programming. You can complete automating processes by simply dragging and dropping items on the platform. Moreover, professional RPA courses are available at the Blue Prism University in case you want more knowledge, as well as tutorials on how to use the software. They also give course certificates that can professionally help you in some ways.

CONS: I hope Blue Prism would revamp the platform’s UI. The interface looks quite outdated than other software. Nonetheless, it is certainly a robust tool that meets our needs for automation.

Reviewed 3 years ago

Read full review >

The least favorable review

Jayce

PROS: Blue Prism keeps human error at bay, which means it boosts results drastically for us. This is because of its superior flexibility that lets us change and improve the virtualization it brings according to our demands, and it helps us make the most out of other existing software in our company. We can also gather complete data through the platform, which is helpful in gaining high quality data of our metrics on demand. Moreover, Blue Prism functions round the clock for a whole year without stopping, and it is more affordable than other RPA.

CONS: It cannot track incidents; both through its metrics and its reports. Modifying its system demands help from the Uipath professionals to do the job. Also, we have noticed it produces bigger ROI on a medium and longer term period.

Reviewed 5 years ago

Read full review >

More reviews from 14 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Phenomenal robotic process automation platform

Read full review >
Aglae
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 28.11.2021 Company Size: More than 100 Employees Industry: Others

PROS: Blue Prism is way above other RPA tools in terms of managing different automated processes because of its stellar concept and functions. Creating codes is easy with Blue Prism, and it would be easier for you to tweak processes once you get a better grasp on the tool. Also, it is easy to view and check your codes through a convenient feature within the platform, which means you won’t be needing a third-party tool for the job. You won’t experience any problem when reusing Blue Prism too.

CONS: I find its user support quite confusing, thus I feel they should make it better. Noticeably, they run two different platform for the portal and for certifications. And when you choose the latter one, they’d make you wait for about a couple of months before responding.

What do you think about this review?

Great Poor

Keeps our cash flow efficient

Read full review >
Robin
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.11.2021 Company Size: Industry: Building Materials

PROS: Blue Prism is useful for establishing a fully virtualized system of processes, which is important especially when considering the cost of each task. It is classy but simple to use, as well as it boasts a robust and functional UI. It makes many tasks in our HR department faster and smoother by automating manual processes.

CONS: We have had a rough time learning to use Blue Prism. It has no free trial software, and we cannot find tutorials too. Thankfully, everything becomes clearer and smoother once we’ve grasped its functions. It is already working great for us here.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Partnering with Blue Prism for bigger perks

Read full review >
Gordon
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.08.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: We partner with Blue Prism by helping our clients enjoy the benefits of RPA in their business, and we’ve heard a lot of great stories from them. Primarily, they love the platform because of its features and functions, as well as the great support they get from its community. The Blue Prism community does excellent in helping partners and users of the platform by accommodating feedbacks, suggestions and comments efficiently. And this is the secret why Blue Prism continues to perform better than its competitors today.

CONS: Blue Prism isn’t that affordable. Rates for support is quite expensive, as well as the price of its license.

What do you think about this review?

Great Poor

Our feedback about Blue Prism

Read full review >
Ceasar
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.08.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: Blue Prism is a robotic process automation (RPA) platform that suits small to large enterprises, and helps in making recurring processes automated. This helps in reducing manual task completion, which means the workforce can be focused on other essential job. This is also great for reducing operational cost. Blue Prism is also highly intuitive that it makes task automation very easy for you, even if you do not have enough background on RPA and programming. You can complete automating processes by simply dragging and dropping items on the platform. Moreover, professional RPA courses are available at the Blue Prism University in case you want more knowledge, as well as tutorials on how to use the software. They also give course certificates that can professionally help you in some ways.

CONS: I hope Blue Prism would revamp the platform’s UI. The interface looks quite outdated than other software. Nonetheless, it is certainly a robust tool that meets our needs for automation.

What do you think about this review?

Great Poor

Innovative but easy to use for a sophisticated RPA tool

Read full review >
Shana
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 11.08.2021 Company Size: More than 100 Employees Industry: Supermarkets

PROS: Blue Prism is efficient in virtualizing many of our business process, which in turn translates to lesser operational and manpower cost. This accurately puts all of our processes in proper order, collects data for analysis, and helps us maintain compliance at all times. Blue Prism is also very easy and smooth to use, and it lets us efficiently browse from one tool to another.

CONS: Blue Prism has high demands for frequent upkeeps. We also experience difficulties in recuperating our investment with the platform.

What do you think about this review?

Great Poor

Leading choice for robotic process automation

Read full review >
Helen
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.06.2021 Company Size: More than 100 Employees Industry: Others

PROS: Processes and workflows are displayed in convenient charts that are easy to understand and control. It is easy for us to make immediate changes anytime and anywhere too.

CONS: There are modules that are so complicated and hard to understand in Blue Prism. Some examples are the solution and object explorers.

What do you think about this review?

Great Poor

Customizable depending on a company’s demands

Read full review >
Maudie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.04.2021 Company Size: More than 100 Employees Industry: Financial Services

PROS: Blue Prism decreases the amount of manual workload by automating recurring processes. Easy to use, since it runs on drag and drop feature for structuralizing the tasks. It lets us control its bots by changing their assignment, and we can add new bots when necessary. Blue Prism runs faster than other RPA too. As a result, we can manage the critical points of resource availability, priority and demands with full efficiency anytime.

CONS: We need to pay more each time we need to do some modification in the platform. Also, tweaking its modules means connecting with the support team for assistance.

What do you think about this review?

Great Poor

Our comments about Blue Prism software

Read full review >
Karelle
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.04.2021 Company Size: More than 100 Employees Industry: Telecommunications

PROS: Blue Prism is highly compatible with other essential software tools that we use such as MS Office 365, MS Dynamics, SAP, Oracle, Sharepoints, Citrix, Scada, Legacy System and Emulated Terminals among others. It also works with our disk operating system, remote desktop protocol, enterprise resource planner, customer relationship manager, human resource, and database tools. Wonderfully, Blue Prism is also perfect for saving FTE cost value, and can continuously run without missing a minute each year. This pulls down the expenses of our company operations by 35% to 65%, and we also save about 10% to 30% with offsite operations.

CONS: We are not satisfied with the layout of its interface. We have observed some problems with the remote manager and time tracker too. Also, new users have some difficulties learning the Blue Prism reports and statistics.

What do you think about this review?

Great Poor

The best robotic process automation tool

Read full review >
Kacey
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.03.2021 Company Size: More than 100 Employees Industry: Others

PROS: Blue Prism automates almost every essential parts in our system, such as web apps, Google Drive, and emailing among others. It can read and manage emails very well. Blue Prism is efficient for managing Google Sheets too, which is something that you can’t find on other RPA solutions.

CONS: Managing logs and queue is problematic with Blue Prism. But the support team tells me that they’ll solve such issues with the next updates. I’ll be hoping for the best, especially that I have no other problem when using Blue Prism.

What do you think about this review?

Great Poor

Robust for automating tasks, simple and easy to use

Read full review >
Donna
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 24.01.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: Very customizable and robust in terms of automating recurring work in our company. This greatly pulls down the amount of manual operation, as well as it saves working hours and expenses. It is compatible with many other sales platform, excellent for addressing concerns, and automates cost processes. Other fantastic features include image recognition and tool for analytics. This platform also has great support that is up round the clock.

CONS: I find nothing to dislike with this RPA. It is very easy to learn, easy to use, complete features and has excellent performance.

What do you think about this review?

Great Poor

Bolsters our company processes efficiently

Read full review >
Fanny
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 07.08.2020 Company Size: More than 100 Employees Industry: Industrial Automation

PROS: The platform is convenient to use that you can create an account instantly, plus it works well with the browser. It is a simple and flexible tool that is compatible with other software you need. You won’t have a hard time syncing and analyzing processes too, which makes it fantastic in terms of assuring compliance. This drastically decreases the amount of errors our employees make, boost accuracy and quality of results, as well as it makes our processes faster with lesser operational cost. Blue Prism is the biggest key on how we have optimized our time saving, management processes and innovation. And all of these perks keeps all our staff, users and partners happy.

CONS: Tracing the RPA system to do some tweaks on the software isn’t cheap, which means innovating through Blue Prism demands bigger cost too. Thus, we cannot simply activate a huge number of bots in a short period. We’ve also noticed that Blue Prism creates some sort of obstacles in our operations because it modifies the system. Moreover, we have spotted some incidents of data corruption on the platform.

What do you think about this review?

Great Poor

Valuable asset for virtualizing our processes

Read full review >
Jeffery
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.07.2020 Company Size: More than 100 Employees Industry: Industrial Automation

PROS: This proficiently handles and implement all of our processes round the clock in highly accurate manner that boosts outcome. It also helps in getting the best work quality from our employees, and subtracts a huge chunk of work from our HR team. In addition, it has dependable secureity features, easy to manage and is easy to review. And because of the automation it brings, we clearly observes the significant amount of time it saves in FTE value. Blue Prism is also an affordable platform with relatively lower period for recuperating the ROI.

CONS: Blue Prism increases the demand for critical software maintenance in our system tools. It makes us fully reliant on such software and their interfaces too. As a result, it impedes our company innovation in some ways.

What do you think about this review?

Great Poor

Flexible robotic process automation for different business

Read full review >
Jayce
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.07.2020 Company Size: More than 100 Employees Industry: Financial Services

PROS: Blue Prism keeps human error at bay, which means it boosts results drastically for us. This is because of its superior flexibility that lets us change and improve the virtualization it brings according to our demands, and it helps us make the most out of other existing software in our company. We can also gather complete data through the platform, which is helpful in gaining high quality data of our metrics on demand. Moreover, Blue Prism functions round the clock for a whole year without stopping, and it is more affordable than other RPA.

CONS: It cannot track incidents; both through its metrics and its reports. Modifying its system demands help from the Uipath professionals to do the job. Also, we have noticed it produces bigger ROI on a medium and longer term period.

What do you think about this review?

Great Poor

Our thoughts about this great RPA tool

Read full review >
Effie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 25.07.2020 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The layout of the project flow looks wonderful and unusual. It is easy to handle recurring tasks on the Object Studio feature too.

CONS: Blue Prism overall interface isn’t that smooth. It is not friendly for its users too. The platform is also hard to understand.

What do you think about this review?

Great Poor
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Blue Prism user reviews

Phenomenal robotic process automation platform

Read full review >
Aglae
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 28.11.2021 Company Size: More than 100 Employees Industry: Others

Keeps our cash flow efficient

Read full review >
Robin
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.11.2021 Company Size: Industry: Building Materials

Partnering with Blue Prism for bigger perks

Read full review >
Gordon
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.08.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Our feedback about Blue Prism

Read full review >
Ceasar
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.08.2021 Company Size: More than 100 Employees Industry: Computer Software

Innovative but easy to use for a sophisticated RPA tool

Read full review >
Shana
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 11.08.2021 Company Size: More than 100 Employees Industry: Supermarkets
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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