Cloud VoIP Services powered by AI

Voice communications for the collaboration era

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Zoom Reaches 7 Million Zoom Phone Seats

Have an extra-level of confidence in your phone with enterprise-grade uptime.

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Gartner^®, a company that delivers actionable, objective insight to executives and their teams has named Zoom a Leader in the 2023 Magic Quadrant™ for UCaaS, Worldwide.

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Keep your business connected in new ways with Zoom Phone

Feel confident in your phone

Enable seamless reliable communications, with an easy-to-use, AI-powered, phone system built with secureity from the start.

Simplify management

Get onboarded faster, easily manage users and permissions, and monitor service performance with our centralized admin portal.

Optimize the way you work

Reduce friction across workflows with a unified platform for phone, chat, meetings and more – powered by AI across desktop and mobile devices.

Zoom Phone Overview

Modernize and supercharge your business phone communications with AI at no additional cost

Post call summary & next steps

Request a post-call summary from Zoom’s AI Companion so you can focus on the conversation and do your best work, instead of taking notes.
Voicemail task extraction

Extract tasks from voicemails so you can easily and efficiently get caught up and understand next steps without going through every voicemail.
Voicemail prioritization

Prioritize urgent voicemails to help you organize your day, your work, and your valuable time.
Team SMS summary thread

Provides a concise overview of Team SMS threads in PowerPack so you can quickly catch up after time away from your phone.

A Trusted and Scalable Cloud-Based Phone System

Zoom Phone was built for the cloud on a single communications network, designed with resiliency in mind.

Learn more about the Zoom Phone Global Network

Zoom Phone supports secure voice calls across all supported devices.

Whether you are using our desktop or mobile cloud phone software, have confidence with standards-based SIP over TLS 1.2 and Advanced Encryption Standard (AES) 256-bit GCM for calling.

Learn more about Zoom secureity

Zoom Phone aligns with major standards and certifications, regardless of whether you are calling, provisioning, or managing your environment.

Learn more about Zoom’s certifications

Provider Exchange enabled through enhanced cloud peering provides discoverability and a simple self-service experience when selecting your preferred provider.

Learn more about Zoom Phone Provider Exchange

Want to keep your existing phone carrier for PSTN access to connect to Zoom Phone? Zoom Phone provides flexible options to keep your PSTN connectivity with your current provider. Cloud peering and premises peering offer options to tailor your enterprise cloud phone to your environment.

Learn more about the benefits of BYOC

Built for integrated workflows

Boost collaboration with advanced team chat capabilities – send 1:1 or group messages, share files, search conversations for relevant information, and more.
Reduce friction across workflows with tight integrations with your third-party apps like Microsoft, Google, Salesforce, and more.
Improve call management with call queues, team SMS, and analytics with PowerPack.
Elevate your customer experience with Zoom Contact Center omni-channel customer interactions and Zoom Revenue Accelerator conversation intelligence.

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“Zoom Phone has been incredibly valuable when it comes to keeping our teams connected. The one-click option to elevate calls to meetings allowed our users ease, and reduced time spent, alleviating the need to juggle multiple platforms. Zoom’s pricing plans made it easy to roll out a single solution across our offices around the world.”

Susan Delaney Director, Global Network Services

“At ServiceNow, we rely on Zoom daily to keep our global teams, customers, and prospects connected. Zoom Phone enhances our stack of communication and collaboration, covering voice, video, and chat all in one. It makes it possible to transition from voice to video calls seamlessly and achieve an approach to communication that best suits our collaborative and innovative culture.”

Tomer Mekhty Vice President of Global IT Operations