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t=() NCCDB - National Consumer Complaint Database

United States Department of Transportation

NCCDB National Consumer Complaint Database

Use the links below to start
filing a complaint against a:

Moving company
Bus company
Truck company or cargo tank facility
ELD Provider
Medical review officer
Substance abuse professional

IMPORTANT: If this is a safety emergency, please call 911 immediately.

I am a...

Consumer

This includes people who have:

Used interstate movers, brokers, or auto haulers
Ridden a bus, limousine, or motor coach as a passenger
Witnessed a safety problem on the road
Received shipment of hazardous materials

File a Complaint

Driver

This includes people who:

Operate trucks and buses
Work for a truck or bus company in another role (e.g., safety manager)

File a Complaint

Industry Professional

This includes people who have:

Bus and truck companies
Shippers
Insurers
Brokers
Owner-operators
Consortia/third-party administrators
Purchasers and users of cargo tanks

File a Complaint

Other Resources:

Contact:

You can also call 1-888-DOT-SAFT (1-888-368-7238)

from 8:00 a.m.-8:00 p.m. Eastern Time

Monday-Friday to file a complaint

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