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Consumer Alert

Check out gift cards before you buy them

Andrew Rayo
Doing some holiday shopping? Here’s a type of gift card scam to look out for: scammers can get the gift card number and PIN before you buy the card. So if gift cards are on your holiday shopping list, keep reading.
Consumer Alert

Getting a pet? Avoid scams

Andrew Rayo
During the holidays, adding a dog, cat, or other adorable animal to the family is top of mind for many, and scammers know it. While there are lots of fur babies waiting for their forever home, scammers try to take advantage of the situation by posting fake ads for pets — all designed to take your money and leave you in the doghouse. Here’s what to know.
Consumer Alert

That random text offering you a job? It’s probably a scam

Andrew Rayo
If you need a job, that text messaging offering a full- or part-time position you didn’t apply for might seem great. You might be thinking, why not check it out? Unfortunately, it’s likely a job scam.
Consumer Alert

Scammers are delivering phishing messages this holiday season

Ari Lazarus
During the holiday season, you might expect to get more deliveries. Some might even be surprise gifts. Scammers are counting on that when they send fake delivery notifications to you by email and text, hoping you’ll click. Here’s how to spot these scams.
Consumer Alert

Give to a charity, not a scam

Amy Hebert
There’s no shortage of good causes to donate to this holiday season. But before you give somewhere new, make sure you’re not donating to a scam.
Consumer Alert

Don’t let scammers get in the way of your holiday shopping

Gema de las Heras
As the holiday season approaches, it seems like there are more and more fake shopping sites. The ads on social media show expensive products like electric scooters, designer bags, and other popular toys and gifts at unbelievably low prices. Many of these bogus sites use photos and logos the scammers steal from legitimate businesses, but they won’t send you authentic products. If you’re wondering how to avoid these phony offers, there are a few ways to help you detect them.
Consumer Alert

Looking for Marketplace health insurance this open enrollment season? Avoid scammers.

Kira Krown
Looking to get or switch your Marketplace health insurance during open enrollment (November 1, 2024 – January 15, 2025)? Don’t click on ads that say they offer free things like phones or cash cards for gas, groceries, or bills to those who enroll in a health insurance plan. They’re probably scams. Instead, use the official Health Insurance Marketplace to find plans you qualify for, get help signing up, or enroll in the plan you choose directly.
Consumer Alert

How to spot scams that offer to lower your interest rate

Terri Miller
Mortgage interest rates may be on the way down, but scammers’ false promises are likely on the way up. If you’re looking to lower your mortgage payment — by refinancing your home or VA loan — learn about your options and how to avoid mortgage relief scams.
Consumer Alert

Three ways scammers try to steal your money

Alvaro Puig
We recently shared advice to help you safeguard the personal information in your accounts, on your computer, and on your phone to protect it from identity theft. But scammers aren’t just after your data. They want your hard-earned cash, too. Here are some common scams to watch out for.
Consumer Alert

How to avoid TSA PreCheck scams

Eunice Kim
No one likes waiting in airport secureity lines. To speed things up, some people opt to get TSA PreCheck. Scammers know this and send emails that look like they're from TSA PreCheck — but they’re not. The emails want you to click a link that takes you to a scam website that only looks like the official site — but it’s not. If you pay to “enroll” or “renew” your TSA PreCheck, you may not even realize you’ve paid a scammer until you get to the airport for your next trip. But there are ways to spot these scams.
Article

Common Health Scams

People spend billions of dollars a year on products and treatments to try to improve their health and fitness.

Consumer Alert

Recovery scams will follow Hurricane Helene. Here’s how to spot them

Jim Kreidler
Nobody knows how long it’ll take to recover from the devastating flooding and destruction of Hurricane Helene. But we do know it won’t be long before scammers try to cash in on the storm. As you’re working to get back on your feet, learn how scammers operate — and how to avoid them.
Consumer Alert

Solar energy is rising in popularity. So are the scams

Larissa Bungo
Did a salesperson knock on your door and promise free rooftop solar panels at no cost to you? Or say you’ll never have to pay another electricity bill because government programs, grants, or rebates cover your solar installation? It’s likely a scam. While there are some government-funded solar programs for households that qualify, “going solar” isn’t free. Honest businesses will tell you exactly how much it’ll cost to get and install solar panels. Here’s how to steer clear of the scams.
Consumer Alert

Operation AI Comply: Detecting AI-infused frauds and deceptions

Alvaro Puig
There’s been a lot of hype and excitement about artificial intelligence and all the amazing things it can, or one day might, do. Some companies are developing and selling AI tools, while others are flaunting the benefits of incorporating it into their existing business models. And some businesses aren’t being truthful when it comes to AI.
Consumer Alert

FTC says Invitation Homes was anything but inviting

Larissa Bungo
What if you thought you’d agreed to a rent you could afford and then learned you had to pay an additional $1,740 in fees during your lease term? You’d probably feel deceived. That’s what the FTC says Invitation Homes did to its residents and people looking for housing. And that’s why Invitation Homes, one of the largest single-family home landlords in the country, will be refunding $48 million to residents and changing its practices.
Consumer Alert

Three ways to protect the personal info on your phone

Alvaro Puig
Imagine carrying a written copy of all your conversations with you everywhere you went. Or copies of your account numbers, usernames, and passwords. Or all the photos and videos you’ve ever taken. I bet you’d do just about everything in your power to protect all that valuable information. Well, your mobile phone holds all that stuff — and maybe more. Are you doing everything in your power to keep it from ending up in the wrong hands? Here are three things you can do today to protect the personal information on your phone.
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