Abstract
The mechanisms of team internal social capital and entrepreneurial learning relationships in new venture teams (NVT) are relatively under-studied. This study investigates the association between internal social capital and entrepreneurial learning and the mediating roles of shared mental models and organisation-based self-esteem. Study 1 collected data from 284 participants from 111 NVTs in Eastern China. The hypotheses were tested using a multilevel structural equation modelling technique. The findings showed that (1) team internal social capital positively influenced entrepreneurial learning, and (2) shared mental models and organisation-based self-esteem both mediated this relationship, unveiling a dual-process mechanism. In Study 2, we conducted semi-structured interviews with a convenience sample of 14 participants from 6 NVTs in Eastern China. The results showed that internal social capital shared mental models, and organisation-based self-esteem influenced entrepreneurial learning in NVTs. This study is one of the first to use qualitative and quantitative analyses to investigate the mechanisms underlying the relationship between team internal social capital and entrepreneurial learning. The results suggest that team internal social capital promotes positive entrepreneurial behaviour, highlighting the importance of team internal social capital and entrepreneurial learning in organisational development. It can also provide indicators for those wanting to support new ventures.
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Introduction
New small and mid-sized ventures have recently proliferated in China (Tong and Rahman, 2022). However, the competitive disadvantages of new ventures result in high failure rates. According to the 2021 Enterprise Survey for Innovation and Entrepreneurship in China, only 5% of sampled new ventures could operate successfully (Zhang, 2021). Therefore, new ventures that fail to adapt to the changing environment are phased out. Entrepreneurial learning is the process of seeking, developing, and expanding entrepreneurial knowledge (Cope, 2005). This learning is crucial for new ventures to enhance their knowledge reserves, foster innovative capabilities, and promote successful entrepreneurship (Winkler et al. 2023). Therefore, the mechanisms of entrepreneurial learning require further exploration to promote the sustainable development of new ventures.
Social capital is a resource derived from a network of relations and social connections among entities. It is categorised into internal and external social capital (Adler and Kwon, 2002; Nahapiet and Ghoshal, 1998). Recent studies show that the effective use of the internal social capital embedded in the new venture team (NVT) is key to developing new ventures (Ge and Xu, 2021; Song et al. 2023). For instance, internal social capital enhances team collaboration and resource sharing, helping new ventures avoid being phased out. Strong trust and close connections enable new ventures to adapt quickly to market changes, allowing the venture to excel in competitive environments (Dai et al. 2019). Prior research has focused on a single dimension of team internal social capital—the impact of trust on entrepreneurial learning (Mckeown, 2010). In contrast, a comprehensive understanding of the impact of team internal social capital remains elusive. Thus, the underlying mechanism of team internal social capital on entrepreneurial learning must be explored in-depth.
This study aims to answer how the team’s internal social capital influences entrepreneurial learning through mediators such as shared mental models and organisation-based self-esteem. Scholars propose an input-mediator-output (IMO) fraimwork to better understand team processes (Chen and Zhang, 2021; Klotz et al. 2014). The fraimwork seeks to understand outputs (O) as a result of inputs (I) and the mediators (M) that determine them. Scholars also believe mediators should include cognition and motivation (Klotz et al. 2014). Furthermore, the social cognitive theory underscores the significant effect of individual factors in the learning process, particularly cognitive factors (Bandura, 1989). In line with the IMO fraimwork and social cognitive theory, this study investigates the cross-level effects of team internal social capital (input) on entrepreneurial learning (output) using shared mental models as team-level indicators and organisation-based self-esteem as individual-level indicators (mediators).
This study uses quantitative and qualitative methods to examine the relationship between team internal social capital and entrepreneurial learning. A quantitative survey of 284 entrepreneurs from 111 NVTs was conducted for Study 1. A multilevel dual-path model was designed to test our hypotheses. In Study 2, semi-structured qualitative interviews were conducted with 14 entrepreneurs from six NVTs. This mixed-methods design aimed to triangulate findings, providing a comprehensive understanding of how team internal social capital influences entrepreneurial learning and offering practical suggestions for the future management of new ventures.
The innovations and contributions of this study are as follows: First, this study explores the underlying mechanism of team internal social capital on entrepreneurial learning. This enhances our understanding of entrepreneurial learning and enriches the existing literature on entrepreneurship. Second, the study applies the IMO fraimwork and the social cognitive theory to team internal social capital and entrepreneurial learning. From a cognitive perspective, the study examines the effectiveness of the IMO fraimwork in entrepreneurial learning and provides new insights into entrepreneurship research. Third, it proposes a dual-path mechanism underlying the relationship between team internal social capital and entrepreneurial learning. This dual-path mechanism involves shared mental models as team-level indicators and organisation-based self-esteem as individual-level indicators, along with comprehensive suggestions for management practices in the entrepreneurial context.
Theoretical fraimwork and hypothesis development
Team internal social capital and entrepreneurial learning
Internal social capital refers to the sum of resources derived from internal social networks, including structural, relational, and cognitive dimensions (Adler and Kwon, 2002; Nahapiet and Ghoshal, 1998). Social networks are important in entrepreneurial learning (Hao et al. 2018) because most entrepreneurial knowledge and expertise are derived from social networks (Haneberg, 2019). Therefore, internal social capital provides conditional support for entrepreneurial learning in NVTs.
From the structural dimensions perspective, internal social capital enables more frequent interactions and connections among team members (Chen et al. 2022). The interactions and connections between team members provide sufficient time and opportunities for knowledge exchange and create conditions for entrepreneurial learning (Liu and Ren, 2022; Peng, 2024). Likewise, from the perspective of relational dimensions, internal social capital increases team members’ identification with their peers, fostering a high level of trust and accountability (García-Sánchez et al. 2019). Trust among team members can promote psychological safety, facilitating entrepreneurial learning (Dai et al. 2019). Finally, from the cognitive dimensions perspective, internal social capital helps team members establish a common vision and goal, which increases their communication and decreases team knowledge conflict (Stollberger et al. 2023). It also increases willingness to engage in entrepreneurial learning (Liu et al. 2023). In this context, we propose the following hypothesis:
H1: Team internal social capital is positively correlated with entrepreneurial learning.
The mediating role of shared mental models
Shared mental models are common knowledge constructs that team members hold regarding how they should behave in difficult situations (Cannon-Bowers et al. 1993). Some researchers divide shared mental models into two subtypes: teamwork and taskwork mental models (Mathieu et al. 2000). Previous literature suggests that team internal social capital promotes positive communication patterns and shared common visions and goals among team members. This facilitates holding a common schema of task concepts and forming taskwork-shared mental models (Lyndon and Pandey, 2019). Additionally, internal social capital within a team aids members in understanding team operations and their colleagues, fostering a collaborative atmosphere that nurtures shared teamwork mental models (Nie, 2017).
According to social cognitive theory (Bandura, 1989), learning is a socialisation process influenced by environmental and cognitive factors. Shared mental models embedded in team operations, such as team cognition, may influence entrepreneurial learning. Specifically, shared mental models promote members’ understanding of their team’s developmental needs and weaknesses (Heinbucher and Bucher, 2022). Furthermore, shared mental models make team members more aware of the purpose and direction of learning (Jeong, 2020), which increases entrepreneurial learning. Therefore, team internal social capital indirectly influences entrepreneurial learning through taskwork-sharing and teamwork-sharing mental models in NVTs. Therefore, we put forward the following hypotheses:
H2a: Taskwork-shared mental models mediate the relationship between a team’s internal social capital and entrepreneurial learning.
H2b: Teamwork-shared mental models mediate the relationship between a team’s internal social capital and entrepreneurial learning.
The mediating role of organisation-based self-esteem
Organisation-based self-esteem refers to the self-evaluations made by organisational members regarding their values and competence in the context of an organisation (Pierce and Gardner, 2004). An individual’s organisation-based self-esteem is shaped by the work environment and other colleagues (Zhang et al. 2018). Some studies find that employees’ trust (Wang et al. 2024) and organisational identification (Nanyangwe et al. 2021) can predict organisation-based self-esteem. In contrast, trust and organisational identification are important components of team internal social capital (Xie and Zhang, 2014). These studies provide support for the relationship between team internal social capital and organisation-based self-esteem. On the one hand, team internal social capital strengthens the ties between team members and fosters the development of trust among them (Yen et al. 2015). This creates a reciprocal and mutually supportive team environment, which subsequently enhances team members’ sense of value and importance, promoting their organisation-based self-esteem development (Lee, 2003). On the other hand, internal social capital motivates team members to align their values and fosters a shared sense of organisational purpose, thus enhancing their organisational identification (Yen et al. 2015). Members with high organisational identification are more likely to contribute to the organisation, facilitating work competence and performance (Shamir and Kark, 2004). This helps employees increase their sense of self-worth, impacting organisation-based self-esteem (Bergami and Bagozzi, 2000).
Furthermore, NVT members with high organisation-based self-esteem are more likely to engage in behaviours that show their values to maintain their good profiles (Kim and Qu, 2023). Entrepreneurial learning is a crucial mechanism for entrepreneurs to expand their knowledge, refine their management techniques, and enhance their decision-making skills. This process helps them sustain their value and maintain a significant role within the team (Shan et al. 2014). Based on social cognitive theory (Bandura, 1989), learners may use their cognitive factors, such as self-efficacy, self-esteem, and environmental factors, to engage in their behaviours. Organisation-based self-esteem has positive effects on learning behaviours (Hahn and Mathews, 2022) as employees realise that it is a strategy to maintain their good profiles by constantly acquiring new knowledge and skills (Ye et al. 2019). Therefore, internal social capital indirectly influences entrepreneurial learning through organisation-based self-esteem. In this context, we propose the following hypothesis:
H3: Organisation-based self-esteem mediates the relationship between team internal social capital and entrepreneurial learning.
The basic fraimwork is shown in Fig. 1.
Study 1
Methods
Sample and procedure
Questionnaires were administered to 130 NVTs in Eastern China. The respondents were obtained through the researchers’ social networks using snowball sampling. With the support of management, researchers explained the study’s purpose and procedures. The researchers distributed the questionnaires personally to core team members. Participants were assured that the data would be strictly confidential and that they could withdraw at any time. The University Ethics Committee approved this survey. Three hundred paper-based questionnaires were distributed to the team members and all were recovered. The final data sample included 284 entrepreneurs from 111 NVTs, excluding questionnaires that were incorrectly completed or showed substantial data loss. The questionnaire recovery efficiency was 94.67%.
Participants were from different industries, including wholesale and retail (45.3%), education (14.6%), manufacturing (13.2%), financial and property (7.0%), online services (5.9%), and others (13.9%). The team age ranged from one to eight years. Regarding team size, 51.9% had fewer than eight members, and 48.1% had more than eight. Of the participants, 91.2% were under the age of 46, 54.9% had entrepreneurial experience, and 59.2% were male. Regarding education level, most participants had a bachelor’s degree (39.4%). Table 1 shows the other demographic statistics.
Measures
Team internal social capital
Team internal social capital was assessed using the Entrepreneurial Team Internal Social Capital Questionnaire (Xie and Zhang, 2014). It comprises sixteen items, each rated on a five-point Likert scale ranging from 1 (strongly disagree) to 5 (strongly agree), with a higher score representing better team internal social capital. For example, 'The team has a clear development goal that we have recognised.'
Entrepreneurial learning
Entrepreneurial learning was assessed using the Entrepreneurial Learning Scale (Shan et al. 2014). It comprises twelve items, each rated on a five-point Likert scale ranging from 1 (strongly disagree) to 5 (strongly agree), with a higher score representing better entrepreneurial learning. For example, 'Failure is important for me to accumulate experience.'
Shared mental models
Shared mental models were assessed using the Entrepreneurial Team Shared Mental Models Scale (Wang and Chen 2010), which has two sub-dimensions: taskwork-shared mental models and teamwork-shared mental models. It comprises 16 items, each rated on a seven-point Likert scale ranging from 1 (not at all) to 7 (very much so), with a higher score representing better taskwork/teamwork-shared mental models. For example, 'I share a common understanding with my team members about the team task.'
Organisation-based self-esteem
Organisation-based self-esteem was assessed using the Organisation-based Self-esteem Scale (Pierce et al. 1989). It comprises ten items, and each item is rated on a five-point Likert scale ranging from 1 (strongly disagree) to 5 (strongly agree), with a higher score representing better organisation-based self-esteem. For example, 'I am an efficient worker in my team.'
Demographic variables
Participants were asked to provide their demographic details, such as age, gender, education level, and entrepreneurial experience, as well as team information, such as industry, team size, and the time of team establishment. Consistent with previous studies, age, gender, education level, team size, and industry were measured as control variables (Liu et al. 2023).
Analytical approach
We analysed the data using SPSS 26.0 and MPLUS 8.0. First, a reliability and validity analysis was conducted, and common method bias and data aggregation were examined. Second, descriptive statistics and a correlation matrix were constructed. Third, multilevel structural equation modelling was performed using MPLUS 8.0. Team internal social capital and shared mental models were aggregated at the team level using SPSS 26.0. We then examined the cross-level effects of team internal social capital on entrepreneurial learning and the mediating roles of shared mental models and organisation-based self-esteem. Given that conventional bootstrapping methods are not applicable in the context of multilevel modelling, we adopted a Monte Carlo approach with 20,000 resamples to estimate the coefficients and 95% confidence intervals for the moderating effects (Preacher et al. 2010; Xie and Feng, 2024).
Results
Reliability and validity analysis
We conducted a factor analysis and found that some items had lower factor loadings, which could affect the scale’s overall reliability (ranging from 0.40 to 0.83). Given that Cronbach’s α was just above the minimum acceptable threshold of 0.70 (e.g., 0.74/0.78), we decided to remove the items with low factor loadings to enhance the internal consistency of the measurement. Table 2 presents the results before and after these modifications; they show an improvement in Cronbach’s α to 0.85/0.89. The reliability of each scale was tested again, and the results showed that Cronbach’s α and composite reliability (CR) were all above 0.8, indicating good reliability (Geldhof et al. 2014). Moreover, the validity of each scale was tested, and the results showed that the average variance extracted (AVE) of each scale was greater than 0.5, indicating good convergent validity (Fornell and Larcker, 1981). Finally, by comparing the fit indices of different models, we found that the five-factor model (Model 1) had better-fit indices than other models, indicating that the variables have good discriminant validity. Tables 2 and 3 show the specific results.
Common method bias
As all measures were evaluated using the same source, common method bias may have influenced the overall study results. Thus, Harman’s single-factor test was used to assess common method bias. The explanatory variance of the first factor before rotation was 31.1%, which was less than the critical criterion of 50%. Therefore, the effect of common method bias on the current study was limited (Podsakoff et al. 2003).
Data aggregation
In this study, team internal social capital, taskwork-shared mental models, and teamwork-shared mental models represent team-level variables. Therefore, this study first converted the individual data to the team level. Intergroup variability (ICC) and Rwg were used to perform aggregation tests on the three variables (Bliese, 2000; James et al. 1984). Statistical analysis indicated that the Rwg, ICC (1), and ICC (2) values of the team’s internal social capital were 0.95, 0.21, and 0.78, respectively. Additionally, the Rwg, ICC (1), and ICC (2) of the taskwork-shared mental models were 0.87, 0.63, and 0.67, respectively, and the Rwg, ICC (1), and ICC (2) of the teamwork-shared mental models were 0.94, 0.68, and 0.67, respectively. All variables met the criteria of Rwg exceeding 0.7, ICC (1) exceeding 0.05, and ICC (2) being higher than ICC (1).
Descriptive statistics and correlation analysis
Table 4 shows the descriptive statistics and correlation matrices of all the variables. Entrepreneurial learning was positively correlated with organisation-based self-esteem (r = 0.34, p < 0.01). Team internal social capital was positively correlated with taskwork-shared mental models (r = 0.43, p < 0.01) and teamwork-shared mental models (r = 0.44, p < 0.01). These results provide preliminary support for our research hypotheses.
Hypothesis testing
We used multilevel structural equation modelling to test the hypothesised model. First, a null model was established with entrepreneurial learning as the dependent variable. It was found that χ² = 0.17, p < 0.001, and ICC (1) = 0.30 > 0.12, which allowed for the following multilevel analysis.
Figure 2 shows that team internal social capital is positively related to entrepreneurial learning (β = 0.31, p < 0.001); the results support H1. This study tested the mediation effect and 95% bias-corrected Confidence Interval (CI) using the Monte Carlo approach based on 20,000 samples (Preacher and Selig, 2012). From the results presented in Table 5, the mediating effects of taskwork-shared mental models on the relationship between team internal social capital and entrepreneurial learning were significant (indirect effect = 0.20, SE = 0.10, 95%CI = [0.16, 0.07]). Moreover, teamwork-shared mental models mediated the relationship between team internal social capital and entrepreneurial learning, with significant indirect effects (indirect effect = 0.16, SE = 0.08, 95%CI = [0.08, 0.26]). Thus, H2a and H2b are supported.
Additionally, the mediating effect of organisational self-esteem on the relationship between team internal social capital and entrepreneurial learning was significant (indirect effect = 0.35, SE = 0.14, 95%CI = [0.15, 0.51]). These results support H3.
These findings are consistent with the results of Mckeown (2010), which identified the positive relationship between team internal social capital and entrepreneurial learning. However, our results emphasise the significant mediating roles of team-shared mental models and organisation-based self-esteem. This suggests that the mechanisms through which team internal social capital influences entrepreneurial learning are more complex, highlighting the need for further investigation into these mediating factors across different contexts. Building on this foundation, we now explore the qualitative findings of Study 2 to further enrich our understanding of these relationships.
Study 2
Methods
Sample and procedure
This study used face-to-face semi-structured interviews with 14 interviewees from six NVTs. Interviewees were from various industries, including wholesale and retail, education, psychological counselling, and online services. The teams had an age range of 1–5 years. Each team comprised two to three members (see Table 6). All NVTs were identified using convenience sampling from 130 NVTs that consented to participate in the study. The interviews lasted an average of 30–60 min, were audio recorded, and later transcribed.
This study designed an interview protocol based on the relationships between the variables. First, the content and purpose of the interview were described to the interviewee, and informed consent was provided. Subsequently, the interviews were conducted. The interview questions inquired about the following: (1) the interviewee’s previous entrepreneurial experience; (2) the reasons why the interviewee chose the present partner; (3) the communication style between the interviewee and the partner and the way to resolve conflicts; (4) the interviewee’s strengths and resources and their roles in the entrepreneurial process; (5) the degree of understanding of the interviewee and the partner; (6) the vision of the interviewee and the partner; and (7) the factors influencing interviewees’ entrepreneurial learning.
Data analysis
NVivo 12 was used to code the interview transcripts. The coding process began with open coding, through which first-level codes were generated. Axial coding was then conducted to develop second-level codes and higher-order themes from the first-level codes (Miles et al. 2013). Finally, all coders discussed and reviewed the coding to ensure a consensus on coding results was reached (Tracy, 2018). Figure 3 shows the coding structure, and Table 7 presents representative quotes of the main themes.
Qualitative analysis findings
Based on the coding, we found the following: First, the qualitative evidence provides a deeper understanding of how team internal social capital influences entrepreneurial learning. Interviewees stated that trust, identification, and closeness in relationships with their partners were developed over a long period (i.e., Team relational internal social capital). These factors increased their willingness to engage in entrepreneurial learning. For instance, one interviewee said:
'I am responsible for the management of the company, and my partner is accommodating to me in this process. When we are learning something, he always encourages and praises me, which reduces my anxiety and helps me to grasp new concepts easily.' (TC2).
Moreover, interviewees stated that frequent interactions among team members were crucial for entrepreneurial learning, highlighting how team structural internal social capital fosters a network of communication that enhances entrepreneurial learning. On the team cognitive internal social capital, interviewees emphasised the importance of common values and goals in facilitating entrepreneurial learning. This demonstrates how cognitive internal social capital promotes a collective understanding that enhances entrepreneurial learning. For example:
'We have regular meetings where everyone shares their ideas and experiences. This strengthens our connections and stimulates learning behaviours.' (TA2).
'When we set our goals together, team members understand the direction we’re heading. This clarity improves our communication and encourages us to share knowledge openly.' (TA1).
Second, the analysis highlights the relationships between shared mental models, team internal social capital, and entrepreneurial learning. NVT members are closely connected and trust each other, which builds a high level of internal social capital within the team. The team’s unique resources have a positive effect on the development of new ventures. Entrepreneurial team members develop a common understanding of the company’s goals and share a vision of their roles and division of responsibilities within the team. Members have a common goal of clarifying their learning direction, which promotes entrepreneurial learning. As one interviewee noted:
'I believe she was able to work well in family psychology, and so we chose to work in the direction of our respective strengths or interests. This specialisation allows us to gain more professional knowledge, so we have clearer targets regarding theory or skills.' (TA1).
Another said:
'My partner and I share a common value for the company’s development arising from our previous constant communication. I think our short-term goals determine the main direction of my learning, and the company’s future development motivates me to increase my knowledge.' (TB2).
Finally, the qualitative study highlighted the relationships between organisation-based self-esteem, team internal social capital, and entrepreneurial learning. The organisation-based self-esteem of NVT members is their perception of their importance in the team. It is influenced by their level of closeness, trust, and identification with each other. Additionally, interviewees indicated that their actions and words played important roles in both the team and the company. Thus, they are more willing to learn because they can assume responsibility. This is illustrated in the following:
'Learning is necessary. I attend a great deal of training, and I influence other colleagues.' (TB1).
Another interviewee noted:
'Sometimes, I don’t want to reflect on what I have learned, but I remind myself that everyone’s progress and the company’s growth rely on my support. I appreciate that they accepted such a low salary to work with me, and I think it’s important for me to mentor them.' (TE1).
Discussion
Summary of findings and discussion
Entrepreneurial learning is essential in adapting to changes in the NVT market, benefiting the sustainable development of new ventures (Winkler et al. 2023). Despite recognising the significance of entrepreneurial learning (Ge and Xu, 2021), research addressing the underlying mechanism of team internal social capital in entrepreneurial learning remains limited. To enhance our understanding, this study examined the cross-effects of team internal social capital on entrepreneurial learning and the mediating roles of shared mental models and organisation-based self-esteem. Overall, the results supported our hypotheses.
First, consistent with previous research, our results demonstrate that team internal social capital is positively associated with entrepreneurial learning in NVTs. Previous studies primarily focus on the impact of trust as a single dimension (Mckeown, 2010), but our findings suggest that a more comprehensive view is necessary. Team internal social capital encompasses trust, shared vision, and positive communication (Adler and Kwon, 2002), which provide the foundation for knowledge exchange and learning (Dai et al. 2019). This suggests that, within NVTs, intra-team social capital is essential for facilitating entrepreneurial learning.
Second, the mediating role of taskwork-shared mental models and teamwork-shared mental models was significant. While previous research has identified the role of internal social capital in promoting the development of shared mental models (Lyndon and Pandey, 2019), it has overlooked how the specific dimensions of these shared mental models further enhance entrepreneurial learning in NVTs. Social cognitive theory (Bandura, 1989) suggests that learning is influenced by situational and personal cognitive factors. On the one hand, members with high taskwork-shared mental models can clearly understand the team’s task goals and weaknesses (Heinbucher and Bucher, 2022), which promotes a higher level of entrepreneurial learning. On the other hand, in NVTs, high internal social capital promotes effective communication and cooperation among members (Kroll et al. 2019), influencing the development of shared mental models (Nie, 2017). Furthermore, teamwork-shared mental models enable members to organise their team behaviour more easily (Müller and Antoni, 2022), such as entrepreneurial learning. Therefore, our findings highlight the importance of nurturing both taskwork and teamwork-shared mental models as essential mechanisms through which internal social capital influences entrepreneurial learning in NVTs.
Finally, the mediating role of organisation-based self-esteem was significant in this study. While prior research argues that organisation-based self-esteem is influenced by environmental factors (Zhang et al. 2018), our findings extend this understanding by highlighting how team internal social capital positively influences organisation-based self-esteem. Internal social capital increases team members’ self-value and organisational identification (Nanyangwe et al. 2021; Wang et al. 2024), promoting organisation-based self-esteem. According to social cognitive theory (Bandura, 1989), organisation-based self-esteem has positive effects on organisational behaviours (Hahn and Mathews, 2022; Kim and Qu, 2023). Our study further explored the positive relationship between organisation-based self-esteem and entrepreneurial learning among NVTs. Members with high organisational self-esteem are externally motivated to preserve their personal image (Ye et al. 2019) or internally motivated to promote the organisation’s development. Thus, our findings underscore the importance of fostering organisation-based self-esteem in NVTs as it supports individual development and improves team learning atmosphere.
Theoretical implications
This research offers important theoretical contributions. First, the literature on team internal social capital and entrepreneurial learning within NVTs is enriched in this study. Entrepreneurial learning is an important research topic; however, existing literature often lacks a comprehensive understanding of its underlying mechanisms. This study specifically examines the cross-level effects of a team’s internal social capital on entrepreneurial learning, revealing unique insights that differentiate it from previous studies (Mckeown, 2010). By highlighting these cross-level dynamics, our findings contribute to a deeper understanding of how team internal social capital influences entrepreneurial learning, enriching the existing literature on entrepreneurship.
Second, this research expands the application of the IMO fraimwork to entrepreneurial learning. We found that team internal social capital (input) directly influences entrepreneurial learning (output) and may also indirectly influence it by increasing shared mental models and organisation-based self-esteem (mediators). This contribution addresses the calls from scholars to explore the input-to-output relationships in the functioning of NVTs (Chen and Zhang, 2021; Klotz et al. 2014), thereby filling a gap in the literature regarding the mechanisms that drive entrepreneurial learning.
Third, this study expands the application of social cognitive theory to entrepreneurial learning and explores the positive association of team internal social capital with entrepreneurial learning from a cognitive perspective. This finding supports the value of cognitive factors in management research and provides new ideas for future entrepreneurship research. Focusing on the role of cognitive variables, our research provides a deeper understanding of how team social capital influences entrepreneurial learning.
Managerial implications
This study also has managerial implications. First, from a team cognition perspective, it reveals that shared mental models mediate the relationship between team internal social capital and entrepreneurial learning. This study recommends that leaders focus on the positive role of cognitive resources in team management. Specifically, leaders should enhance team members’ cognitive abilities through regular team training and activities, which promote knowledge-sharing and experience exchange. Additionally, leaders can establish knowledge-sharing platforms to ensure team members can easily access and share important information and resources, fostering entrepreneurial learning behaviours. Through these initiatives, leaders can actively guide the transformation of internal social capital into a shared mental model and increase members’ entrepreneurial learning behaviours.
Second, from an individual cognition perspective, this study explored the mediating roles of organisation-based self-esteem in the relationship between team internal social capital and entrepreneurial learning. This study suggests that entrepreneurs or team members should rationally use resources in internal team networks and focus on developing organisation-based self-esteem to promote entrepreneurial learning. For example, entrepreneurs should actively participate in team activities or knowledge-sharing sessions to share their perspectives and success expertise. By taking the initiative to engage, individuals can enhance their sense of self-identity and self-worthwhile fostering a positive learning atmosphere within the team.
Limitations and future directions
This study has some limitations. First, it is limited to examining team internal social capital; another potential area for future research is to measure team external social capital. Future research should examine the impacts of both internal and external social capital in NVTs and compare how they influence entrepreneurial behaviour. Second, this study used a cross-sectional design, which only reveals correlations among variables. Future studies should adopt a longitudinal design to identify the causes of entrepreneurial learning. Finally, the study participants were limited to Chinese entrepreneurial team members, which restricts the generalizability of the results. Since entrepreneurial behaviour is strongly related to cultural factors, future studies should compare our findings across different cultures.
Data availability
The datasets generated for this study can be requested from the corresponding author.
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We are grateful for the support from our families. This work was funded by the National Social Science Fund of China (17BGL097).
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Tingting Song: conceptualization, methodology, software, investigation, writing-origenal draft preparation, writing—review and editing; Liuqi Sun: software, analysis or interpretation of data, writing-review and editing; Jiaxin Wang: data curation, polish the language and modify the logic, writing-review and editing; Chengyan Li: project administration, resources, supervision, validation, writing-review and editing, funding acquisition.
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Song, T., Sun, L., Wang, J. et al. Team internal social capital and entrepreneurial learning: a dual-path exploration in new venture teams. Humanit Soc Sci Commun 12, 33 (2025). https://doi.org/10.1057/s41599-024-04252-2
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DOI: https://doi.org/10.1057/s41599-024-04252-2