“We even have a password at the roadblock,” he said.

Members of a criminal group demanded that he provide a contraseña — a password he didn’t have — or face kidnapping.

The hackers may have been able to create accounts or change passwords in the three days that they were being watched by BeyondTrust.

Saadi refused to disclose his passwords, and pleaded guilty to failing to give the police access to his mobile phone.

It starts with remembering that companies and agencies generally do not contact you to ask for your username and password information, said FBI officials.