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Clarivate Supplier Support

Welcome to the Clarivate Supplier Support site. Please access the links below to review Invoice Submission Instructions, Purchase Order Terms and Conditions and the Supplier Code of Ethics.

Coupa launched for Clarivate suppliers globally in September 2024

Learn about Coupa at Clarivate

Coupa is a cloud-based Source-to-Pay (S2P) platform with an easy-to-use interface that will make it simpler for suppliers to transact with Clarivate.

This new way of working will facilitate all purchase orders, invoices (in the near future), and communications being managed through the Coupa Supplier Portal.

Advantages of using Coupa and the Coupa Supplier Portal (CSP) include:

  • It’s free! No added costs for suppliers
  • No software or hardware to download
  • Easily accessible via your e-mail or internet browser
  • Self-serve tool for suppliers provide – easily update profiles and contact information
  • Easy-to-use – receive all Purchase Orders and track payments (in the near future) status in real time
  • Decreased paperwork – no longer need to print, mail or fax invoices (in the near future)
  • One stop shop – easily create and submit invoices online (in the near future) Greater visibility across the PO, invoicing and payment process (in the near future)

Clarivate has a phased implementation approach to roll out Coupa:

  • Sourcing – Went live on 3 July 2023.
  • Purchase to Order (P2O) – Launched September 2024.
  • Invoicing and Payment – To be rolled out in the next phase, until then ‘Invoice Submission’ process remains unchanged.

Clarivate’s rollout of Coupa will be done using a phased approach over 2024/2025.

  • Sourcing – Went live on 3 July 2023.
  • Purchase to Order (P2O) – Launched September 2024.
  • Invoicing and Payment – To be rolled out in the next phase, until then ‘Invoice Submission’ process remains unchanged.
  • Clarivate’s Coupa Supplier Enablement team will send an invitation and registration form to active suppliers to join the Coupa Supplier Portal in a phased approach. If you do not receive an invitation, please check your junk/spam folder. If the invite is not within your junk folder, contact Clarivate’s Supplier Enablement team at supplier.enablement@clarivate.com

Coupa Invoice Management

Clarivate Invoicing Methods:

Continue to manage invoicing through your current method. Starting immediately Clarivate will not accept multiple POs on one invoice. We can only accept one PO for one invoice. Clarivate will communicate on Coupa invoice management as we move to Coupa invoicing in early 2025.

Coming soon

Coming soon

Coupa Guide for Clarivate Suppliers

CSP Registration and Admin
CSP Registration and Admin
Coupa PO Management
Coupa PO Management
Support for Clarivate Suppliers
Support for Clarivate Suppliers

Additional Policies and Resources

Invoice Submission Instructions by Entity
Purchase Order Terms and Conditions
Supplier T&E Reimbursement Policy
Anti-Bribery and Anti-Corruption Policy
Supplier Code of Conduct
Content Access Terms & Conditions
Supply Chain Sustainability
Clarivate Contacts








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