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a=86400 Sustainable effects of information sharing between distribution logistics actors: a qualitative case study | Environment, Development and Sustainability
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Sustainable effects of information sharing between distribution logistics actors: a qualitative case study

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Abstract

With the expansion of the use of information and communication technologies (ICT) in business, a large literature has developed around the issue of logistics information. The sharing of information between the actors involved in the distribution logistics process can have both economic and environmental consequences. In Morocco, no researcher has examined the issue. This article attempts to examine this research gap by conducting a qualitative study. We have interviewed 41 actors from different functions, namely: CEO, distributors, industrialists, LSP, and urban communities. The results show that the analysis of data quality (in terms of reliability, temporality, accessibility, and completeness) required to support electronic exchange practices should help to verify their economic (reduction of coordination costs) and environmental (reduction of transport) impacts. Also, the pick-up points seem to be real tools of massification and pooling, which e-merchants do not hesitate to rely on. This article has many implications. In terms of theory, it contributes significantly to completing the theoretical survey on the effects of information sharing between the distribution logistics actors. On the other hand, it helps companies to improve their industrial and logistic performance in terms of inventory levels, service quality, and logistics costs.

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Data availability

The dataset used during the current study is available from the corresponding author upon reasonable request.

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Funding

No funding was received for this work.

Author information

Authors and Affiliations

  1. EST Casablanca, Hassan 2 University, Casablanca, Morocco

    Alaâ Eddine El Moussaoui

  2. Faculty of Sciences Dhar el Mahraz, Sidi Mohammed Ben Abdellah University, Fez, Morocco

    Taoufiq El Moussaoui & Loqman Chakir

  3. National School of Business & Management Tangier, Abdelmalek Essaadi University, Tétouan, Morocco

    Brahim Benbba & Zineb El Andaloussi

  4. Kedge Business School, Paris, France

    Anicia Jaegler

Authors
  1. Alaâ Eddine El Moussaoui
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  2. Taoufiq El Moussaoui
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  3. Brahim Benbba
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  4. Loqman Chakir
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  5. Anicia Jaegler
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  6. Zineb El Andaloussi
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Correspondence to Alaâ Eddine El Moussaoui.

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El Moussaoui, A.E., El Moussaoui, T., Benbba, B. et al. Sustainable effects of information sharing between distribution logistics actors: a qualitative case study. Environ Dev Sustain (2024). https://doi.org/10.1007/s10668-023-04387-3

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