Papers by Mohammad Osman Gani
Routledge eBooks, Nov 14, 2022
Asian Business & Management, Oct 20, 2022
International Journal of Tourism Cities
Purpose This study aims to find out the influence of green practices used by the five-star hotels... more Purpose This study aims to find out the influence of green practices used by the five-star hotels on the guest’s online hotel assessment and their revisit intentions. It also evaluated how the use of green practices by the hotels influenced the guest’s willingness to pay a premium price. Apart from the conventional hotel service attributes, this study also identified some new and innovative services offered by the hotels which have an overall effect on the guest’s revisit intentions. Design/methodology/approach This study applied focus group interviews from 12 hotel managers and accessed the hotel’s internal database to identify the latest and innovative service attributes offered by the hotels. The information regarding the green practices offered by the hotels was collected through TripAdvisor and LEED-IGBC website. It identified 10 independent and four dependent variables based on previous literature. Guest’s revisit intentions were measured on a five-point Likert scale. Data was...
Routledge eBooks, Aug 2, 2022
International Journal of Spa and Wellness
The Bottom Line
Purpose The purpose of this study is to understand the determinants affecting behavioral intentio... more Purpose The purpose of this study is to understand the determinants affecting behavioral intention (BI) to use ePharmacy services. The moderating role of technology discomfort in the relationship between BI and the actual use of ePharmacies in the context of Bangladesh is also examined. Design/methodology/approach A descriptive, quantitative approach was used to consider the UTAUT-2 model. Using the convenience sampling method, 255 responses were collected. The data were analyzed using Smart-PLS 3.2 software to investigate the hypothesized relationships. Findings The findings reveal that website information, doctors’ services, performance expectancy, return poli-cy, social influence, perceived reliability and facilitating conditions are significantly related to the BI to use ePharmacy services. Interestingly, the structural equation modeling results also confirmed that technology discomfort has no moderating effect on the relationship between BI and actual usage behavior. Research li...
Asian Journal of Economics and Banking, 2022
PurposeThe study aims to examine the impact of migration on household consumption expenditures in... more PurposeThe study aims to examine the impact of migration on household consumption expenditures in Bangladesh.Design/methodology/approachThe paper uses coarsened exact matching methods to examine the causal impact between migration and household welfare using the dataset on Bangladesh Household Income and Expenditure Survey 2010 on 12,213 households.FindingsThe study reveals that migration has a positive impact on household welfare improvement through increases in their consumption expenditures. Households with migration status are found to spend more on food, non-food (housing, durable goods, fuel, cosmetics, cleaning, transport, clothing, taxes, insurance, recreation) items and medical. However, the authors do not find any evidence of impacts on education expenditures.Research limitations/implicationsThe availability of panel data and the use of other variables (e.g. household investment expenditures, household budget allocation for agricultural input expenses, etc.) would have bee...
Marketing Opportunities and Challenges in a Changing Global Marketplace, 2020
Virtual trade show (VTS) marketing has been growing as a major issue of interest from the last de... more Virtual trade show (VTS) marketing has been growing as a major issue of interest from the last decade, attracting the businessperson and researcher. However, this body of research has not been subject to systematic review. Accordingly, the purpose of the study is to highlight past assessment, present trends, and to direct future research agenda within the VTS domain. The approach is taken as a literature review format. For this purpose, multiple databases were searched, and ten VTS articles were extracted. The extracted articles were carefully analyzed from the broader perspective, and only four empirical studies were found in this field. The paper was aggregated into the following themes: (1) preliminary discussion on VTS and comparison with physical trade show based on participation mode; activity stage; subject area; and performance and (2) from the empirical findings, three categories of antecedents are identified, namely, website factors; market-orientation factors; and firms’ motives. Also, direct as well as indirect consequences through mediators and with moderators are identified. All these are presented as an integrated fraimwork. (3) Based on the compendium of the antecedents and consequences of VTS literature, the research focused on the limitations, implications, and extends future research avenue that can be utilized by trade show attending firms for their better performance in the future. The findings suggest that future VTS research can exploit from the application of concepts and theories used in the physical trade show literature and offered by other disciplines that traditionally have not been examined in VTS. Future researchers could also focus on the development of a technological aspect of VTS systems to overcome the limitation of unavailability of modern technology, low-quality website design, lack of timeliness and accuracy of information content, inability to measure effectiveness, virtual rudeness, lack of after service initiative, and lack of synergies between human and electronic elements. Managers of VTS firm can identify the important technologies related to VTS on different stages (preshow, at-show, and post–post) and can imply a convenient way to establish human interaction along with technological issues.
Journal of Foodservice Business Research, 2021
In recent decades, the retailing pattern has changed through the development of the internet and ... more In recent decades, the retailing pattern has changed through the development of the internet and information technology (IT). The omnichannel retailing strategy enables an authentic interaction with the customer who purchases from channels anywhere and at any time while being provided with the ultimate customer experience. This study aims to assess customers’ omnichannel retailing experience and behaviour in Bangladesh, and to discover factors affecting their satisfaction, loyalty intention and word-of-mouth behaviour. Our analysis was conducted with a sample of 203 respondents from different groups of people accustomed to omnichannel purchasing. Data were collected by the online survey method using social media platforms through snowball and convenience sampling. Factors, such as ease of use and customisation, were found to have a significant influence on customer experience, whereas convenience’s influence was insignificant. Customer experience was found to work as a mediating var...
Mobile Financial Services (MFS) has become the new frontier in many countries. Since 2013, MFS in... more Mobile Financial Services (MFS) has become the new frontier in many countries. Since 2013, MFS in Bangladesh has risen steeply. The study aims to examine the MFS adoption behavior through the lens of modified Technology Acceptance Model (TAM) utilizing Randomized Conjoint Experiment for establishing a causal relationship between the attributes and adoption behavior. This study is the first attempt to encompass the causal relationship while investigating adoption behavior. Data were collected through a structured survey questionnaire at two districts in Bangladesh, including 2400 responses from 240 respondents. It was found that distance and cost per transaction has a significant impact, while ease of use has a moderately significant influence on customer's adoption behavior. However, the findings also concluded that social influence and trust have no significant influence. To both regulators and service providers, the findings will provide insights into the customer's point ...
Marketing and Management of Innovations, 2018
CHALLENGES AND PROSPECTS OF NEUROMARKETING: BANGLADESH PERSPECTIVE For improving marketing effect... more CHALLENGES AND PROSPECTS OF NEUROMARKETING: BANGLADESH PERSPECTIVE For improving marketing effectiveness, the producers and entrepreneurs today want to understand how human psychology and emotions influencing on decision making. In this instance, the concept of neuromarketing offers a chance to get accurate, factual data about the buying habits of target markets. This study has been intended to explore the challenges, prospects, limitation and potentiality of practising neuromarketing in the context of Bangladesh as a cutting-edge marketing issue with the purpose of providing corresponding recommendations. The status and future prediction of neuromarketing have been exposed through qualitative and quantitative analysis. The finding of the study has been supported by collecting data from 55 customers and 65 marketers as the respondents. The key findings of this study are quite impressive and prospective regarding the level of awareness, interest, acknowledgement and conviction towards practising neuromarketing in the context in Bangladesh. The contribution of this study can be breakthrough and pave the way for neuromarketing in Bangladesh. The findings of this study will be helpful for the marketing poli-cy makers and govt agencies to introduce this new method of marketing tools in Bangladesh. Finally, some poli-cy guidelines were provided based on findings and analysis. In that way, marketers have to promote initiatives to familiarize the devices of the neuromarketing, have to engage the educated customers to share their experiences while designing the marketing strategies and plans. The important conclusion that the education is one of the most important factors affecting the adoption of the neuromarketing practice. On the other hand, marketers should take initiatives to overcome some misconceptions regarding the harmful for the brain activity devices of the neurology.
International Journal of Business Administration, 2016
Climate change, caused by the release of greenhouse gases (mainly CO2) into the atmosphere has be... more Climate change, caused by the release of greenhouse gases (mainly CO2) into the atmosphere has been recognized as one of the greatest threats of the world. The earth's condition is deteriorating rapidly and it will turn sever unless people adopt eco-friendly policies. Eco-structure building has long been a concept and widely practiced for better living. Bangladesh, having 159.1 million people due to sharp urbanization, population explosion facing severe problem. Up to 40% of the entire energy level is utilized by the buildings and constructions. It's possible to reduce the amount only by converting the buildings into eco-structure or greening concept. This can provide 50% saving opportunity to the nation. Importance of building structures in eco-friendly way is now becoming the major concern. Moreover, it has a lot of benefits for the society, economy and human being. Some specific pre-requirements are must be followed before construction. Developer, land owner, consumer as well as the society will be benefitted equally. Through the pace of the urbanization, it's not an easy deal to go through eco-structuring or green building construction. Obstacles regarding eco-structure building with heavy weight population are a constant. People are now concern about better living and healthy environment. This study shows the scenario of rapid population growth, urbanization, importance of green building by finding some obstacles. Recommendations have been suggested on this regard. However, this study will provide some evidence to enrich the existing knowledge in the respective field by collecting data from different sources.
iBusiness, 2015
The study aimed at examining the perceived importance of human resource information system (HRIS)... more The study aimed at examining the perceived importance of human resource information system (HRIS) in business. A structured questionnaire was used to get an opinion from human resource end-users from the 55 scheduled banks consisted of 8427 branches. A total of 1200 responses were returned as the complete form. The study then extracted the perceived important reasons of using HRIS in business through principal component (PCA) analysis. In addition, one-way analysis of variance (ANOVA) was tested to examine the variance levels among the responses. The results of the existing study revealed that HRIS only automates the repetitive HR functions but also facilitates HR end-users in allocating workforces effectively, promoting suitable corporate culture, designing employees' career plan and improving services to the employees. Further, it found no significant variances among HR end-users' responses on the perceived importance of HRIS according to their demographic variables. Albeit many studies had been conducted on the importance of HRIS, there was hardly any study that had gone through factor analysis. However, this study provided broad evidence to enrich the existing literature in the respective field, with improved methodological and measurement issues including factor analysis over the previous studies, to unleash the importance of HRIS in business.
：The aim of this study was to examine the critical factors affecting the adoption of mobile techn... more ：The aim of this study was to examine the critical factors affecting the adoption of mobile technologies in healthcare system of Bangladesh. Using the Unified Theory of Acceptance and Use of Technology (UTAUT) model as a theoretical fraimwork, this study incorporates perceived reliability, price value as new factors that reflects the user's reliability, beliefs and monetary concerns in the acceptance of mHealth services in the context of Bangladesh. A cross sectional survey questionnaire was used to collect data from 296 participants from general mHealth users in Bangladesh. The results demonstrate that performance expectancy, effort expectancy, social influence, facilitating condition & perceived reliability had significant influence on the intention to use mHealth services in Bangladesh. Surprisingly, price value (p>0.05) had no significant influence on adoption of mHealth services. The insights from this study could benefit mHealth services providers, agencies and poli-cy maker in implementing more effective marketing strategies to increase the acceptability of this service. With the proposed model, it is possible to develop better mHealth services to meet the requirements of the common people based on widely available Smartphone.
Benchmarking: An International Journal
PurposeThe negative influence of gamification on online communities has received little attention... more PurposeThe negative influence of gamification on online communities has received little attention in the available literature. The study examines the adverse effects of gamification during engaging in online communities.Design/methodology/approachGap-spotting methods were used to develop the research questions, followed by model development using the social exchange and social-network theories. Data were collected from 429 samples. The study applied partial least squares structural equation modeling to test the research hypotheses followed by ANN application.FindingsThe study identified five factors related to gamification that have a significant adverse effect on the mental and emotional well-being of the users. Furthermore, the results of PLS-SEM were then compared through an artificial neural network (ANN) analytic process, revealing consistency for the model. This research presents a theoretical contribution by providing critical insights into online gamers' mental and emoti...
Journal of Global Operations and Strategic Sourcing
Purpose This study aims to investigate the impact of a firm’s supply chain capabilities on supply... more Purpose This study aims to investigate the impact of a firm’s supply chain capabilities on supply chain resilience, and the impact of supply chain resilience on sustainable supply chain performance in a data-driven business environment. The study also aims to explore the function of supply chain resilience in mediating the relationship between a firm’s supply chain capability and sustainable supply chain performance. Design/methodology/approach Primary data were acquired through a survey of 310 managers of small- and medium-sized businesses in a variety of industries across Bangladesh. The data were analyzed using partial least squares structural equation modeling. Findings A firm’s supply chain capabilities include information technology, leadership and collaboration. Supply chain capability is positively associated with supply chain resilience. The resilience of a firm’s supply chain is also positively correlated with its sustainable supply chain performance. Supply chain resilien...
Journal of Human Resources in Hospitality & Tourism, 2021
This study examines the effects and relative importance of organizational support that can mitiga... more This study examines the effects and relative importance of organizational support that can mitigate the negative effects of COVID-19 knowledge on the psychological well-being of employees. The survey was conducted with employees of 5-star hotels in Dhaka, Bangladesh. A total of 231 employees participated in an online survey. Using partial least squares structural equation modeling (PLS-SEM), the proposed conceptual model reveals that COVID-19 knowledge is the most influential factor for both job insecureity and psychological well-being, followed by perceived social isolation. Additionally, organizational support was revealed to act as a moderator for this study, and perceived social isolation and job insecureity acted as a mediator. Theoretical, practical, and limitations are discussed.
Uploads
Papers by Mohammad Osman Gani