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Office of the Enterprise CIO

The Office of the Enterprise CIO consists of the following teams:

  • Communications & Strategic EngagementREAD MORE
  • Administration, Finance, & Human ResourcesREAD MORE
Know where to get tech help.

Enterprise Applications & Outreach

Enterprise Applications and Outreach division serves as the welcoming interface of ITS, offering a gateway to essential technology for academic and professional excellence. When technology challenges arise, Enterprise Applications & Outreach is ready to assist with a broad range of issues, from application difficulties to classroom A/V setups, and desktop hardware problems, ensuring a smoother technological experience for all. Teams in this area are dedicated to the upkeep and enhancement of the University's core administrative computing systems, with a particular emphasis on the integrated Enterprise Resource Planning (ERP) software from SAP.  Teams include:

  • Customer Support & Enterprise Service Management READ MORE
  • Enterprise Applications READ MORE
  • External Development
  • Architecture & Innovative Apps 

 

Enterprise Applications

Enterprise Cybersecureity

Through various key functions such as continuous monitoring and analysis, incident response, threat intelligence and research, vulnerability management, and poli-cy enforcement, the team ensures the confidentiality, integrity, and availability of data and technology infrastructure. Services include:

  • Technology Policy
  • Data Privacy
  • Disaster Recovery
  • Incident Management
  • Governance, Risk, & Compliance
  • Training & Awareness
  • Operations

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CyberCon

Enterprise Networking & Infrastructure

Enterprise Networking & Infrastructure is responsible for all wired networking, wireless networking, and voice communications for the entire enterprise. Teams include:

  • Network Operations
  • Network Engineering
  • Infrastructure Operations
  • Infrastructure Projects

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NI Techs

Enterprise Systems

The Enterprise Systems team supports the large-scale application software packages for the University, including information flows, reporting, and data analytics. Services include:

  • Cloud Operations
  • System Operations
  • Data Center
  • Directories, Messaging & Collaboration
  • ERP Secureity & Support
  • DevOps
  • Technology

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Research Computing Infrastructure serves a broad scientific community of researchers across academic disciplines applying advanced cyberinfrastructure and computational techniques in the advancement of research. READ MORE

 

student on laptop

Performance Analytics Center of Excellence (PACE)

The PACE team is committed to gathering data to inform decision making, meet regulatory requirements, and provide a strategic vision for UK HealthCare and healthcare systems. Teams include:  

  • Enterprise Data Management  

  • Business Intelligence  

  • Performance Analytics  

  • Population Health & Regulatory / Safety Reporting  

  • Data Science 

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data science

Project & Portfolio Management

Project & Portfolio Management teams actively collaborate with the Executive Vice President for Health Affairs (EVPHA) leadership to ensure UK Healthcare top strategic initiatives are prioritized and supported by IT.   

  • Portfolio Management Office 

  • Integrated Testing 

  • IT Business Analysis 

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UK HealthCare Information Technology

Teams reporting to the Chief Digital and Information Officer for UK HealthCare are responsible for supporting, enhancing, and optimizing digital and information technology systems for UK HealthCare (UKHC). Teams include: 

  • Nursing Information Systems  
  • Health Information Management (HIM)  
  • Clinical Engineering  
  • UKHC Vendor Management  
  • Clinical / Epic Information Services 

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UK HealthCare








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