If you are Army, please contact the Army JST Helpdesk at usarmy.knox.tradoc.mbx.armyu-access-jst@army.mil for further assistance.

If you are Air Force and have NOT completed courses via Navy, Marine Corp, Coast Guard or Army, please contact the Community College of the Air Force for further assistance.

Navy, Marine Corp, or Coast Guard or Air Force Service Members that have completed Navy, Marine Corp, Coast Guard or Army Courses: Submit an inquiry through Web Inquiry or contact us at

NETC N643
ATT: JST Operations Center
6490 Saufley Field Road
Pensacola, Florida 32509

Existing Account Holders - Please log in with your username and password. If you do not remember your password, you can use the 'Forgot Password' feature.

New Account Request - Please download and complete the Academic Institution Form. Once completed, return to Joint Services Transcript via Academic Inquiry. You must verify your email before you can attach the form.

Please visit Academic institutions for details about the various account types available as well as additional details for Academic Institutions.

For ARMY JST Password Reset or access issues ONLY, send email to:
usarmy.knox.hrc.mbx.tagd-jst@mail.mil

All other inquiries, please open a new inquiry using your JST account.

If you took the GED test(s) prior to September 1974, USAFI/GED transcripts are available for:

• U.S. military personnel tested before September 1974
• Ft. Jackson personnel tested before June 30, 1974
• U.S. Coast Guard personnel tested before January 1975

Note: USAFI Transcripts may also contain score data for tests which may be worth college credit, such as Tests of General Education Development (GED), College Level, General Examinations of the College-Level Examination Prep (CLEP), USAFI Subject Standardized Tests (USST) and End-of-Course Tests.

Visit the USAFI/GED Transcript site