Some ressources concerning AFT on fr.wp. An RfC has decided to add AFT on the top 100 articles for a 6 month trial and 100% of Help pages. A consultations was scheduled to know what would be the newt steps:

A post experiment survey with the following conclusions:

• The evaluation tool in its current form is not satisfactory due to the large number of comments which are of no value.
• The fact that the comments are disconnected from the articles does not allow the usual contributors of the article to have easy knowledge of those comments.
• The large number of comments waiting for processing shows that deployment on all articles is a priori premature.

Given the fact that the WMF has no plan to move forward, after that vote on the Bistro, the team in charge has decided to remove the tool.

@RHo -- thank you for doing such a thorough job. I checked out some of the wiki pages related to the two projects, and it is pretty difficult to find useful information, designs, and mockups, so that was probably a difficult part of this work. I left some comments in your document for us to discuss.

I think some of the most interesting parts are:

• Considerations on how users find out that they have received a response.
• The opportunity to encourage users to add their email addresses so it's easier for them to receive replies.
• The fact that having a "special queue" where experienced editors triage comments did not work out.

Awesome job, @RHo! I think you did a great analysis on these. One point I would like to add about ArticleFeedbackTool:

One of the reasons the ArticleFeedbackTool was so hated by the community is that it didn't just create one new queue of work for the community to process, but two. Because users were allowed to enter free text and because it's the internet, they sometimes entered things that needed to be completely deleted from existence, such as private phone numbers and email addresses, death threats, racial slurs, etc. But because the ArticleFeedback input lived in its own interface rather than being posted to the Talk page or some other wiki page, the normal processes for moderating and deleting such content couldn't be used. Instead, entirely new processes and interfaces for flagging and deleting the content had to be built and learned by the community. This was seen as a waste of scarce moderator resources.

High Level Finding: Don't allow users to post free text unless you're going to publish it to a wiki page. Otherwise, you have to completely reinvent the wheel.

hi @MMiller_WMF - I've added everyone's comments on this task into doc and used them to inform the initial designs explorations on T206715, so it should be ready to close.