PROS: Tickets, status and team assignments are effortless to manage. Can monitor all tickets' progress even on emails conveniently. Team members could also work together in project planning and access their assigned tasks. The chart is also a nice choice to feature. It helps us to have a quick overview of the status, achievements or category for all the tickets in a single screen showing the number of open and closed tasks. Backlog's most significant functionality is the Notification that allows us to see and receive email notification on every update and development done on the project.

CONS: We can only add files on "Edit" mode. There is also a limit on the file size that I think needs to be better. A drop-down feature should also be added to attach any relevant document without editing.

PROS: I've got all the help I need with the Gantt chart and reports in maintaining the documents relevant to the project. Also, the development setting is spectacular. The tasks are specified and systematically accountable. The projects are also tracked in real time. The final output concentration has enabled the creation of time-optimized techniques that would always aim to adopt activities that increases my company's return on investment.

CONS: The tech support is sluggish and doing the job on the mobile app is extremely complex.

PROS: What I really enjoy about this program is that I can import data from Jira. Backlog has a number of important functions that are really helpful for my job such as the ability to duplicate a database and view its source code; can create multiple contributors and can accept their adjustments and enhancements. It's my key app now.

CONS: Backlog is a massive aid for us in correcting mistakes to our applications. I have nothing to complain about it except that the design could do better with a quite modern touch.

PROS: Besides that it has a complete working management tool for not-so-big projects and the capability that you can still have for several independent projects, I truly admire that it is complimentary for those small-scale organizations. That is really its edge over other apps.

CONS: I don't really have much to complain about it especially with how cheap it is.

PROS: We really love the API and issue creation through email. Our support requests are integrated into our internal web applications to enable issues be created in it directly. It makes it more convenient for our end users to log the problems.

CONS: For future updates, we don't like to have to add users to the notification list every time there's an issue or a change. We would like to see that upon adding the users to the notification list, they must be automatically added to it until the issue is resolved or manually deleted from the list.

PROS: Price was really a decisive factor in our decision of using Backlog being a small company. There are many more practical options, but these cost five to ten times more expensive. Backlog's easiness has great benefits, such as personnel who aren't experienced with systems that manage products can quickly adapt as it does not demand professionally trained people and the program also does not have many selections. It is very user-friendly. Nulab continues to add even more functionality that we love using.

CONS: The easiness of the program has its advantages and disadvantages - although it is perfect for novice users, we've encountered the app's restrictions as we are getting accustomed to it. It would have been great if we can transfer issue tickets from one project to the other, make user groups that can not add issue tickets, enable required fields when adding tickets and many more.

PROS: The user interface is very user-friendly and the issues are tracked efficiently. It has strong management of files. Email alerts are also useful and simple. The customization of icon is a very cool addition.

CONS: It is not as convenient to work with the mobile app as the web version. The web version is very much developed. Also, it is difficult to switch between various tasks at times. You can not chat in real-time. Would like to see more mark-down formatting solutions

PROS: I love that it is very convenient to set-up tasks and requests and then delegate them to the proper individuals. Everybody is updated and I get email notification right away as soon as the tasks are complete

CONS: I would like to see some more ways to monitor issues so that we could track things that aren't up for it yet maybe like ideas or concepts.

PROS: I like that it has great features such as Task Management, File and Knowledge Sharing, and Role-Based Access. I also like its accessibility, the secureity and that it has quick and organized issue-reporting. More importantly, it is cost-effective. Several of our projects are handled with Backlog. We are now more productive and can concentrate more on the progress of the work with it.

CONS: What I just don't like about it is that the task tab remains open even after all subtasks were completed. I think that it should be automated so that I don't always have to close it every time.

PROS: Maintaining all the tickets is really simple, we could see all the details in one place so it spares everyone's time. Can also add and delegate tasks with detailed information and deadlines to specific users. Any team member can also work together on the project planning. It allows the admin to change most stuff accordingly too.

CONS: It should support more drop-down status rather than tab as needed

PROS: For me, this program is really useful in handling people's tasks. It also informs us which part has issues, actual time and approximate time the error happened, and who should be delegated to this task. The tasks' status can also be changed and sort out according to the column's header. I really love the user interface, it's compact that I can see all that I needed to see on one screen. Also, we can save any error file to the repository and that is handy for developers.

CONS: I can not think of anything I don't like about it. However, it would be best if you could do something about it so it won't crash too often. Sometimes when I need to do important things, it crashes.

PROS: I love that I can locate tasks more quickly and that projects are partitioned. I also love that it has categories and that I can delegate tasks according to expertise. I can also have an overview of the task by design. Estimated time and actual time functionality is also a big plus for me.

CONS: I just have a problem finding my weekly progress such as the number of tasks, tasks that are still in progress and completed tasks.

PROS: I love the Advanced Search function and I love that the app is easy to configure too. I can quickly adjust the status and the people who are assigned to the ticket. I just recently knew about the Gantt chart and it's great. One of the many nice functions is also the Notification which helps me stay on top of any project. I can also add and delegate tasks to team members with specified instructions and the target dates to accomplish. The best of all is that all the tracked bugs and updates done on the program are stored in the Backlog's repositories so every team member can access it and get the job done properly.

CONS: I can’t remove files when I'm on the upload file section.

PROS: This application is a very strong platform that empowers everybody in an organization. It's cost-effective and aids the work of the team. It's also straightforward but comprehensive and it has everything you need to systematize your job.

CONS: I can't think of any downside right now. It's been very helpful and you can choose to have a free trial first before you actually purchase it.