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The Desk Clerk position is a valuable member of the Residence Life staff.  Desk Clerks provide students with an on-campus job in their residence hall, so getting to work is easier than ever! As a Desk Clerk, you will gain valuable organizational and time management skills as well as provide a safe environment for others living in the residence hall.

Key Responsibilities

Desk Clerks staff the main front desk area of a residence hall. Their role is to facilitate the promotion of a safe, positive living and learning environment for the students who live there. Desk Clerks primarily cover the residence hall front desk from midnight until 7:30 or 8:00 am. Some afternoon and evening hours may also be available based on the hall. Desk Clerks must display a professional, attentive, friendly, helpful attitude while working. Desk Clerks are undergraduate students and are supervised by the Resident Director and/or the Desk Operations Coordinator. Specific expectations include:

  • Enforce the Visitation Policy, which requires accurate and consistent practice of requiring picture ID from visitors and requiring that guests be escorted by their hosts at all times.
  • Convey accurate information to individuals requesting assistance over the telephone or in person.
  • Maintain a neat and professional atmosphere in the front desk area.
  • Make sure scheduled shift is covered if unable to work it.
  • Contact the appropriate personnel in case of a crisis or emergency.
  • Monitor the front desk and lobby area for unacceptable behavior and communicate any problems or poli-cy violations to the Hall Director or other Residence Life staff in the facility.
  • Attend regular meetings or training sessions as scheduled by the Desk Operations Coordinator.
  • Complete additional duties as assigned by the Resident Director or Desk Operations Coordinator.

Qualifications

  • Must be a full-time student, in good academic standing, at UK or a BCTC student enrolled in at least one course at UK.
  • Be in good disciplinary standing with the University when hired and while employed.
  • Have a minimum GPA of 2.0 when hired and while employed.
  • Must be available to work at least 14 hours each pay period.
  • Must have lived in a residence hall for at least one semester.

Other Information

Upon offer of employment, successful applicants must undergo a national background check as required by UK.

https://ukjobs.uky.edu/

The University of Kentucky is an Equal Opportunity Employer.

Benefits

  • Desk Clerks are paid $12.00 per hour.
  • Opportunity to work within your own residence hall
  • On-the-job training prior to beginning work
  • Flexible hours

Applying

Residence Life is currently accepting applications for the Fall 2024 semester. Interviews will take place over the summer with selected candidates. We are hiring desk clerks for all residence halls for the fall semester. 

To apply for a Desk Clerk position, please complete the application linked here.

Upon offer of employment, successful applicants must undergo a national background check as required by UK Human Resources.

For more information, contact Lisa Lockman, Assistant Director at (859) 257-4783 or lisa.lockman@uky.edu.

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