Google Duo has transitioned to Meet for video meetings. As an administrator, you can turn off Duo features for your users, but we recommend you keep them on.
Use Meet for all video meetings
Duo calls are now "Meet legacy calls." Users who go to Duo on the web are directed to meet.google.com/calling.
Turn off non-compliant features
Duo is not yet compliant with Google core service requirements. To prevent users from accessing non-compliant features, you can turn off access to Duo for your organization.
There are two ways you can turn off Duo:
- Additional Google services switch: Turning off access to Duo using the Additional Services switch will also prevent people in your organization from using all other additional services (those without an individual on/off switch). However, users can still access Duo features with a personal account. To turn off access to Duo this way, go to Manage access to services that aren't controlled individually.
- Legacy services switch: For more information, go to Turn Meet legacy calling on or off for your users without impacting additional services.
Turning off Meet affects former Duo users
Turning off Meet turns off Duo Calling, now Meet legacy calls, even if the additional services switch is on. This action turns off all Meet legacy calling accounts and users will lose all of the data associated with those accounts. That data cannot be recovered.
