Apple Trade In

Here’s how it works.

After you complete your purchase, we’ll send you an email with next steps on how to complete your trade-in. We’ll also provide a trade-in kit and prepaid shipping label.

If you pay monthly

We’ll apply the value as an instant credit to lower your monthly payments.

If you pay in full

We’ll credit your payment method after we receive and verify your old device.

Before you trade in

Be sure to prep your device. (Opens in a new window)

Use the trade-in kit to send it in

Once you receive the trade-in kit, you have 14 days to prepare and send in your device. If you added a trade-in to an iPhone order, you may receive the kit along with your new device. Otherwise, it will be mailed to you separately as soon as your new product is ready for delivery or pickup.

And if you are trading in an iPhone or an iPad, feel free to include your device’s case in the kit so that it may be directed to recycling where available.

We’ll confirm your trade-in value

When our trade-in partner receives your device, it is inspected to verify its condition. If everything checks out, your trade-in is complete. If your device doesn’t match the condition you described, you’ll receive a revised trade-in value.

And if the value of your trade-in was more than the cost of your new device, you’ll receive an Apple Gift Card with the remaining amount.

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