Contact Us - Debt and Claims
Debt and Claims is the department in DFAS responsible for the collection or settlement, of delinquent debts owed to the Department of Defense. The debt department collects from former military members, former Department of Defense civilian employees, and some other individuals.
Submit a Question Online via AskDFAS
How to submit your AskDFAS ticket:
- Access AskDFAS here.
- Under Categories, select most relevant ‘Category.’
- Select the most relevant ‘Subcategory.’
- Enter your information.
- Attach any documentation that supports your inquiry.
- Click Submit.
After submitting via AskDFAS, a ticket number will be emailed to you for reference and updates. Please keep this ticket number for your reference.
Customer Care Center
Call the DFAS customer care center toll free at 1-866-912-6488, Monday – Friday between the hours of 7:30 a.m. and 4 p.m. EST.
Mailing AddressDFAS-IN/Debt and Claims
Dept. 3300
8899 East 56th Street
Indianapolis, IN 46249-3300
Waivers and Remissions:
DFAS-IN/Debt and Claims
Dept. 3300 ATTN: Waivers and Remissions
8899 East 56th Street
Indianapolis, IN 46249-3300
Claims and Correction of Records:
DFAS-IN/Debt and Claims
Dept. 3300 ATTN: Claims and Correction of Records
8899 East 56th Street
Indianapolis, IN 46249-3300
Return to the Debt and Claims DFAS Homepage
Page Updated: July 8, 2023