Points of Contact for the carriers who provide Internet-based relay services. (Alphabetical by each service (IP CTS, IP Relay, and VRS).

To update changes in contact/service provider information, please send an email listing the requested changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

Internet Protocol Captioned Telephone Service (IP CTS)

• CaptionCall, LLC 
  Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
  Adriana Featherstone
  Manager of Compliance and Legal Counsel
  Sorenson Communications, LLC
  4192 South Riverboat Road
  Salt Lake City, UT 84123
  Voice Telephone Number: 240-564-1389; Videophone Telephone Number: 240-547-0756; Facsimile: 801-287-9401
  Email: Afeatherstone@sorenson.com
  Website: https://www.captioncall.com
   
• CaptionMate, LLC
  Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
  Beryl Bucher, CAPTIONMATE, Director
  CaptionMate LLC
  PO Box 1206 Hixson, TN 37343
  Telephone Numbers: Voice: 1-800-426-3738; Fax: 1-800-325-8871; TTY Toll-Free: 800-772-2889; TTY Local: 423-629-3466
  E-mail: support@captionmate.com 
  Website: https://www.captionmate.com
   
• ClearCaptions, LLC
  Full certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
  Michael Strecker, Vice President of Regulatory and Strategic Policy
  ClearCaptions, LLC
  3010 Lava Ridge Court Suite 200
  Roseville, CA 95661
  Telephone Number: 916-274-8429
  Email: mike.strecker@clearcaptions.com 
  Website: http://www.clearcaptions.com 
   
• Global Caption
  Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
  Michal J. Nowicki 
  Marashlian & Donahue, PLLC 
  The CommLaw Group 
  1430 Spring Hill Road, Suite 310 
  Tysons, Virginia 22102 
  Telephone Numbers: Voice: 703-714-1311; Fax: 703-563-6222 
  E-Mail: mjn@commlawgroup.com 
  Website: https://www.globalcaption.com 
   
• Hamilton Relay, Inc.
  Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
  Dixie Ziegler, Vice President of Relay
  Hamilton Relay, Inc.
  1006 12th Street
  Aurora, NE 68818
  Telephone Numbers: Voice/TTY: 402-694-5101; Fax: 402-694-5037
  Email: dixie.ziegler@hamiltonrelay.com 
  Website: https://www.hamiltonrelay.com; www.hamiltoncaptel.com 
   
• InnoCaption
  Full certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
  Cristina Duarte, Senior Director of Regulatory Affairs
  Mezmo Corporation (dba InnoCaption)
  6281 Beach Blvd, Ste 304
  Buena Park, CA 90621
  Telephone Number: 571-210-7687
  Email: Regulatory@innocaption.com 
  Website: https://www.innocaption.com
   
• Nagish, Inc.
  Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
  Tomer Aharoni, CEO
  Nagish, Inc.
  228 Park Avenue S
  PMB 58177
  New York, NY 10003
  Telephone Number: (916)-584-9163
  E-Mail: support@talknagish.com
  Website: https://nagish.com 
   
• NexTalk, Inc.
  Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
  Chau Tran
  448 E Winchester, Ste. 100 
  Murray, UT 84107
  Telephone Number: 801-274-6001
  E-Mail: support@nextalk.com
  Website: https://nextalk.com
   
• Rogervoice
  Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
  Carol Simpson
  Broadband Legal Strategies, LLC
  1118 Rankin Drive
  Lawrence, KS 6604br> Telephone Number: 202-489-3819
  E-Mail: carol@broadbandlegal.com
  Website: https://rogervoice.com

Internet Protocol Relay Service (IP Relay)

• T-Mobile USA, Inc. 
  Conditional certification to provide Internet Protocol Relay (IP Relay)
  Scott R. Freiermuth, Government Affairs
  T-Mobile Accessibility/Sprint Communications Company/Sprint Local Exchange Companies:
  P.O. Box 29230
  Shawnee Mission, KS 66201
  Telephone numbers: Voice: 913-315-8521; Fax: 913-315-0785
  Email: Scott.R.Freiermuth@t-mobile.com; Access@t-mobile.com 
  Website: https://www.tmobileaccess.com/services/ip-relay

Video Relay Services (VRS)

• Convo Communications, LLC
  Full certification to provide Video Relay Service (VRS)
  Jeff Rosen, General Counsel
  Convo Communications, LLC
  6601 Owens Drive, #155
  Pleasanton, CA 94588
  Telephone Number: 240-406-7238
  Email: jeff@convorelay.com 
  Website: https://www.convorelay.com
   
• Sorenson Communications, LLC
  Conditional certification to provide Video Relay Service (VRS)
  Adriana Featherstone
  Manager of Compliance and Legal Counsel
  Sorenson Communications, LLC
  4192 South Riverboat Road
  Salt Lake City, UT 84123
  Voice Telephone Number: 240-564-1389; Videophone Telephone Number: 240-547-0756; Facsimile: 801-287-9401
  Email: Afeatherstone@sorenson.com
  Website: https://www.sorenson.com
   
• Tive, LLC
  Conditional certification to provide Video Relay Service (VRS)
  Lief Martinoff, CEO
  Tive, LLC
  137 N. Larchmont Blvd. #626
  Los Angeles, CA 
  Telephone Number: 310-895-0730
  Email: leif@tivetechnology.com 
  Website: https://www.tivetechnology.com 
   
• ZP Better Together, LLC
  Conditional certification to provide Video Relay Service (VRS)
  Gregory Hlibok, Chief Legal Officer and Chief Compliance Officer
  11900 N. Jollyville Road #204209
  Austin, TX 78759
  Telephone Numbers: Videophone: 443-574-7042; Fax: 855-236-0840
  Purple Communications, Inc. (sub-brand)
  Email: compliance@purple.us 
  Website: https://www.purple.us 
  ZVRS (sub-brand)
  Email: compliancedirector@zvrs.com 
  Website: https://www.zvrs.com