The idea that the success of an organization relies on an aplicacion is particularly not relevant unless a very specific service like car insurance companies or food delivery. In those cases, the seamless communication is not a challenge at all. Processes and policies have more relevance in a successful organization rather than the terminal or devices used. Customer care centers, restaurants or logistic complies have standars for the devices to be used and usually are the same on point of sales.

• Plan for communication. It can help to consider communication in the initial planning phase of your project. • Determine a preferred method of communication. • Share project goals. • Listen to your team. • Keep everyone up to date.