Police Community Support Officers (PCSOs) play a vital role in modern policing. They often serve as the primary point of contact for communities to report concerns and share information. In this free course, you’ll explore the powers that PCSOs in England and Wales use in their daily duties, their role in supporting response policing, and the fair and unbiased exercise of their powers and procedures. 

This course is a preview of BXY138 Professional PCSO practice (work-based learning), part of the PCSO apprenticeship programme offered jointly by The Open University and North Yorkshire Police. 

Upon completion, you’ll be able to identify relevant legislation, understand power assignment, and recognise situations where PCSOs can exercise their authority, enhancing your understanding of this vital role in community safety.