The Latest
-
8 restaurant industry trade shows to attend in 2025
This year is brimming with restaurant conferences and trade shows covering key issues for the sector, from franchising strategy to economic forecasts.
Updated Jan. 31, 2025 -
Starbucks cuts less popular drinks, plans 30% menu reduction
Several Frappucinos, the Royal English Breakfast Latte and the White Hot Chocolate are getting the axe next month to reduce complexity and make space for experimentation.
-
What’s the restaurant outlook for 2025?
Price-sensitive diners and rising food and labor costs are pushing chains to refine their value propositions, setting the stage for cutthroat competition.
-
IHOP in-houses creative as part of bid to return to cultural relevance
A Guinness World Record attempt that involves creating 20,000 pancakes is the first major marketing effort under new leadership.
-
Retrieved from Fat Brands on February 25, 2025
Franchisees sue Hurricane Grill & Wings over mismanagement of marketing funds
Operators claim the chain and owner Fat Brands haven’t used the funds to advertise, leading to declining franchisee profitability.
-
Uber Eats vs. DoorDash: Inside the legal battle between ‘two titans’ of delivery
Uber Eats wants a more level playing field for first-party delivery contracts, and accuses DoorDash of intimidating partner restaurants that want to team with multiple aggregators.
-
Cava’s traffic growth streak continues
CFO Tricia Tolivar attributed its sales success to a mix of factors ranging from improved in-store experience to low price increases.
-
Just Salad raises $200M to boost unit growth
The salad chain, which has about 90 units and a $1 billion valuation, is looking to expand beyond its core markets.
-
Dave’s Hot Chicken debuts catering program
The company expects the channel, offered via ezCater, to make up as much as 10% of its business within a year.
-
Domino’s targets long-term growth with loyalty, website and app upgrades
Loyalty membership reached 35.7 million at the end of 2024, and the restaurant chain will launch a revamped website and app in 2025 to boost growth.
-
McDonald’s adds Krispy Kreme doughnuts in NYC, bagel sandwiches nationwide
The menu moves could help the Golden Arches recover from a traffic shortfall triggered by an E. coli outbreak late last year.
-
Jack in the Box CEO resigns
Darin Harris has taken a position outside of the restaurant industry, and EVP and CFO Lance Tucker will temporarily assume CEO duties.
Updated Feb. 24, 2025 -
Golden Corral reinvents its fast casual spinoff
Over a year after it launched Homeward Kitchen, the buffet chain will rebrand it as Golden Corral Favorites, with a menu highlighting signature items.
-
DoorDash to pay $16.75M in New York tips settlement
The aggregator did not admit to any wrongdoing in the settlement, which concerned tipping practices terminated in 2019.
-
Denny’s adds surcharge to meals with eggs
The price of this additional charge will be determined on a market-by-market and restaurant-by-restaurant basis reflecting the bird flu’s regional impact.
-
Starbucks lays off 1,100 corporate workers
The coffee giant is cutting about 6.9% of its non-retail staff, and is shifting corporate hiring to prioritize in-office roles.
-
3 foodservice moves 7-Eleven has already made in 2025
While North America’s largest c-store retailer begins building hundreds of food-focused stores, it’s also making more immediate changes to its menu.
-
Domino’s expects third-party delivery to be $1B sales driver
The pizza chain’s partnership with Uber Eats represented 3% of sales last year, and Domino’s is pursuing additional delivery aggregator deals.
-
Church’s Texas Chicken appoints CEO
Roland Gonzalez, who served as COO for the past two years, takes over at the chain as it aims to grow systemwide sales from $1.5 billion to $2 billion.
-
Pinstripes CFO departs, company explores strategic alternative
The eatertainment brand saw same-store sales fall 7.7% last quarter, and failed to maintain a leverage ratio required by a financing covenant.
-
Coffee Bean & Tea Leaf hires Taco Bell vet as president, head of Americas
Tara Hinkle, who also spent over a decade at Starbucks, will oversee the chain’s growth strategy in the Americas.
-
Shake Shack to open kitchen innovation lab in Atlanta this year
The company will test equipment and layouts at the lab without having to build new restaurants, accelerating the rollout of processes and optimizations.
-
Bloomin’ Brands lays off 100 corporate employees
The cuts at its Tampa, Florida, support center represent a 17% reduction and follow corporate layoffs at Dine Brands, Starbucks and Denny’s.
-
Q&A
What’s behind Potbelly’s unit growth momentum
The chain, which has signed over 300 store deals since it began accelerating franchising in 2022, aims to grow from roughly 440 units to over 720.
-
Noodles & Company hires Joe Christina as president and COO
Christina, formerly CEO at Tijuana Flats, joins the chain as it embarks on a long-term menu overhaul and turns the corner on sales struggles.