"Contact" customer newsletter
Read the January 2025 customer newsletter.
On this page:
SRP public price process
On Dec. 2, 2024, SRP opened a public price process. During this process, SRP’s Board of Directors will take public comment and evaluate changes to our current price plans and monthly service charges. We invite you to provide feedback or questions online at srpprices.com or at any of the public meetings during January and February.
If approved by the publicly elected SRP Board of Directors, the plan changes go into effect with your November 2025 billing cycle. To learn more, visit srpprices.com or contact us at (602) 236-8888.
Four heating tips to save you money
Even though your energy consumption may decrease during the winter months, there are still ways to save even more.
- Have your heating system serviced at least once a year to maintain its efficiency.
- Replace disposable air filters or clean permanent ones at least once a month.
- Set your thermostat between 68° and 70° when you are home and at 65° or lower when you are away.
- Keep drapes open during the day to let the heat in and close them at night to help retain the heat.
Find more heating tips at srp.net/wintersavings.
2025 Shade Tree webinars
Spring is right around the corner and is one of the best times of year to plant trees in your yard. What’s even better? They’re free! Join us at a Shade Tree webinar and receive up to two free shade trees for your home. Plus, you’ll have the opportunity to chat with our tree experts and learn how to best select, plant and care for your new shade trees. The event is free to attend, but space is limited and fills up fast. Sign up at srp.net/shadetrees.
Upcoming Shade Tree webinars:
- Thursday, Jan. 16, noon
- Saturday, Feb. 1, 10 a.m.
- Saturday, Feb. 15, 10 a.m.
SRP would like to thank Trees Matter and Treeland Nurseries for their support of the SRP Shade Tree Program™. We look forward to the continued success of the program in 2025! To learn about Trees Matter and Treeland Nurseries, visit treesmatter.org
and treeland.com.
You can find SRP at more community events near you. Visit srp.net/offers for a complete schedule.
What are your New Year’s resolutions?
As one of the Valley’s leading suppliers of water, SRP encourages you to conserve our most precious resource. Here are some tips to get your 2025 started right:
- Convert grass to xeriscape (low-water-use landscaping).
- Run the dishwasher and washing machine with full loads only. Also, consider washing clothes with cold water.
- Adjust your irrigation controller with the seasons or install a smart irrigation controller.
- Find and fix leaks. One drip every second adds up to 5 gallons per day.
- If your shower fills a one-gallon bucket in less than 20 seconds, replace the showerhead with a WaterSense® efficient product.
Learn more ways to conserve water at srp.net/watersavings.
Get help during tax season
If you meet certain income qualification requirements, you may be eligible to take advantage of the following tax aid programs offered by the Internal Revenue Service (IRS):
- Earned Income Tax Credit — If you’re a working individual with low to moderate income, you can get a larger tax refund when you claim this credit. To see if you qualify, visit irs.gov/eitc.
- Volunteer Income Tax Assistance — Under this program, trained and certified tax professionals will help you prepare and file your taxes for free. See if you are eligible at irs.gov/vita.
Learn more at srp.net/heretohelp.
Did you know?
Trees can create safety hazards when they grow too close to power lines.
To avoid these hazards, follow these suggestions from experts at SRP. Before planting a new tree, find out its mature height and spread, and locate it at least 20 feet away from overhead power lines. Be sure to stay safe and call 811 prior to digging. This call lets local utilities know to mark the location of existing underground lines before you dig.
Go to srp.net/treeprune for more details.
Right Tree, Right Place:
SRP has partnered with municipalities throughout the Valley to replace trees that must be removed for safety reasons. For every tree removed, two to three new trees are then planted at nearby parks, schools and neighborhoods, helping to create more urban tree coverage.
Quarterly M-Power Contact newsletter
Download the latest M-Power Contact newsletter
to stay informed on SRP news.
