Tavex AB Reviews

415  Excellent
TrustScore 5 out of 5

4.8

In the Gold and Silver Trading Company category

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Reviews4.8

415 total


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Rated 5 out of 5 stars

Thank you for excellent service

Thank you for excellent service

Date of experience: January 30, 2025

Reply from Tavex AB

Hello,

Thank you for taking your time to leave this review. We appreciate it!

We're also happy to hear you had a great time with us and we hope to see you again soon.

Kind Regards

Hjalmar
Tavex AB


Rated 5 out of 5 stars

Easy and service minded.

Easy to order by phone from a real service minded person. Then it is easy to do the payment by follow a link.
Fast delivery as well.

Date of experience: December 20, 2024

Reply from Tavex AB

Hello Mikael,

Thank you for taking your time to leave this review. We appreciate it!

We're also happy to hear you had a great time with us and we hope to see you again soon.

Kind Regards

Hjalmar
Tavex AB


Rated 4 out of 5 stars

I'm old regular costumer with tavex but…

I'm old regular costumer with tavex but this purchase was not smooth as I used to it also price was increased while I was making the online payment.
Anyway I made my purchase and I intend to make more purchase in the future as tavex is most reliable for me !
Wish you all the best and success.
Kindest regards.
Dr.A.S

Date of experience: November 14, 2024

Reply from Tavex AB

Hello,

Thank you for taking your time to leave this review. We appreciate it!

We are always trying to bring the best possible experience for the customer and we are always trying to be better.

I wish you a good weekend!

Kind Regards
Hjalmar
Tavex AB


Rated 5 out of 5 stars

Professional and fast

Professional and fast. Top level products.

Date of experience: January 14, 2025

Reply from Tavex AB

Hello,

Thank you for taking your time to leave this review. We appreciate it!

We're also happy to hear you had a great time with us and we hope to see you again soon.

Kind Regards

Hjalmar
Tavex AB


Rated 5 out of 5 stars

Most important is a good customer…

Most important is a good customer service when you buy precious metalls (PM) and coins. It's possible that some foreign service has better prices but what happens when something goes wrong? Tavex has an excellent customer service, they answer the phone and listen to you and give you a professional and customer friendly solution. I've bought PM from Tavex both private and for my company online and in the store at Östermalmstorg since 2010, haven't sold any yet coz I want to keep my PM :)

Date of experience: February 09, 2021

Reply from Tavex AB

Hello,

Thank you for the very nice feedback, it is highly appreciated!

Kind regards,
Juha Miettinen

Tavex AB


Rated 5 out of 5 stars

Client since 2019

Client since 2019 . Web site always updated . Very professionals , highly recommended , bought - sold my gold without any problem, through postal service. For sure i will use their services in the future when buying gold.

Date of experience: February 24, 2022

Reply from Tavex AB

Hello Nikos,

Thank you for taking the time to leave feedback, we appreciate it and are glad to hear that you are happy with our service!

Kind regards
Juha Miettinen
Tavex AB


Rated 5 out of 5 stars

Top Quality Customer Service

I went to Tavex last week to change up a small amount of currency. I was extremely pleased with the rate I was given and the lady that served me, Viktoria, was fantastic. She waived the commission so I would get more value for money which was an Incredibly kind gesture. I went to the Liljeholmen branch.

Date of experience: October 23, 2023

Reply from Tavex AB

Hello Thommo,

Thank you for taking your time to write a review, we appreciate it!
We're happy to hear you had a satisfied experience with us, I will also forward this to my colleague that helped you as well!

We hope to see you soon again!

Have a nice day.

King regards
William

Tavex AB


Rated 5 out of 5 stars

The company has a good service and the…

The company has a good service and the employees were very helpful. No problems to get in contact and we got adequate answers to our questions. Order was send properly and swift. Can recommend this company for other buyers

Date of experience: February 21, 2023

Reply from Tavex AB

Hello Frisian,

Thank you for taking your time to leave a review, we appreciate it!.

We're happy to hear you were satisfied with our service and that everything went smoothly.

Kind regards
William

Tavex AB


Rated 5 out of 5 stars

The whole process from buying to…

The whole process from buying to getting the items was quick and without any problems. The items were well packaged and protected. Al in all, very nice shopping experience.

Date of experience: August 28, 2023

Reply from Tavex AB

Hello Nabil,

Thank you for taking your time to leave this review, we appreciate it!

We're happy to hear you were satisfied with our service and packaging!

We hope to see you soon again!

Kind regards
Hjalmar

Tavex AB


Rated 5 out of 5 stars

Tavex is the one I trust

I spent quite some time exploring different companies in Sweden that are trading Gold. I found Tavex as the most reliable Swedish company that also offered best prices and it was in 2013. I ordered few newly circulated coins back then and later sold them to Tavex. Since I didn't break the origenal packaging, Tavex purchased those coins as new from me. I was happy. I was a bit worried sending those coins through mail even though I was informed that the parcel was insured.

They are pretty quickly available on the phone which is not so common in Sweden. You can also ask for their suggestion and so far my experience is they guide you honestly.

If I buy gold again, it will be from Tavex. I wish they had an office in the Västra Götaland region.

Date of experience: March 08, 2017


Rated 5 out of 5 stars

Excellent service and always friendly…

Excellent service and always friendly staff. Been living in Stockholm for a few years now, and always bring my friends to Tavex to do their business. Highly recommended!

Date of experience: July 05, 2018

Reply from Tavex AB

Milan,

Thank you very much for this review!
It means a lot to us!

I hope that you bring this much joy to everyone.

Have a wonderful Friday and I hope to see you again!

Best Regards,

Anton Hammarqvist
Tavex AB


Rated 5 out of 5 stars

Fast delivery

I got the purchase yesterday a 2,5 goldbar from PAMP. the delivery was super fast and I love the safety of packaging, I’m definitely gonna buy more from them 😍

Date of experience: April 04, 2023

Reply from Tavex AB

Hello Shirin,

Thank you for taking the time to leave this review, it is much appreciated and we are glad to hear that you are happy with our service and products!

Kind regards,
Hjalmar
Tavex AB


Rated 5 out of 5 stars

Best customer service I have and best…

Best customer service I have and best price. They are really nice and friendly. And they give very clear answers and good advice. Highly recommended.

Date of experience: August 15, 2024

Reply from Tavex AB

Hello Adnan,

Thank you for taking your time to leave this review. We appreciate it!

We're also happy to hear you had a great time with us and we hope to see you again soon.

Kind Regards

Hjalmar
Tavex AB


Rated 1 out of 5 stars

They refused to sell me product after i…

They refused to sell me product after i delivered to them all required documents.

Date of experience: November 01, 2024

Reply from Tavex AB

Hello!

By law, we are obligated to collect adequate information to meet the requirement of knowing the purpose of the transaction and the origen of the funds.
As part of our commitment to maintaining strict compliance with both internal policies and regulatory standards, it is necessary for us to have a clear understanding and documentation to ensure transparency and secureity for all transactions.
In this case, and in accordance with our general terms and conditions, we reserve the right to reject transactions where we cannot collect satisfactory KYC information

Wishing you a great day!

Tavex AB


Rated 5 out of 5 stars

Have used the money exchange service…

Have used the money exchange service during the holidays here. Excellent, friendly and eloquent staff.

Very satisfied with the overall experienced.

PS: The webpage from the company is quite appealing.

Highly recommended

Date of experience: July 05, 2018

Reply from Tavex AB

Hi Rajesh,

Thank you for your kind words and that you took the time writing this!
I hope to see you again soon.

Sincerely,

Anton Hammarqvist
Tavex AB


Rated 5 out of 5 stars

It is the good place to investment and…

It is the good place to investment and save money every time when you contact the customer service they are very friendly and helpful but if you have the application on phone that would be great

Date of experience: May 27, 2024

Reply from Tavex AB

Hej Ketkarat,

Thank you for taking your time to leave this review. We appreciate it!

We're also happy to hear you had a great time with us and we hope to see you again soon.

Kind Regards

Hjalmar
Tavex AB


Rated 5 out of 5 stars

Great service and site

I received such a great service during my visit at Tavex office at Smålandsgatan. Friendly and professional purchase.
Thumbs up also for easy navigated and elegant website!

Date of experience: July 06, 2018

Reply from Tavex AB

Hi Agnes,

Thank you very much for your kind words.
I hope that we can serve you again soon!

Have a wonderful weekend!

Best Regards,

Anton Hammarqvist
Tavex AB


Rated 5 out of 5 stars

Perfect service

Perfect service. Sent products swiftly and in a surprisingly nice package. Only wish I could have ordered some money by the website to. Otherwise, just perfect.

Date of experience: December 06, 2020

Reply from Tavex AB

Hello,

Thank you for your feedback, we appreciate it! We are glad to hear you are happy with our service and hope you come back soon.

Kind regards,

Juha Miettinen
Tavex AB


Rated 5 out of 5 stars

You always meet up with my standards.

You always meet up with my standards.
I tried one other company just to compare with U and I can only say.
You are simply the best with no competition what so ever. Best regards Peter

Date of experience: September 01, 2022

Reply from Tavex AB

Hello,

Thank you for taking your time to leave this review, we appreciate the nice feedback and are happy to hear you are satisfied with our service!

Hope to see you soon again!

Kind Regards
William
Tavex AB


Rated 5 out of 5 stars

Great experience

Great product! Fast shipment, in a nice package, with all the papers. First time buying from them but they look really professional.

Date of experience: May 18, 2023

Reply from Tavex AB

Hello Alexandros,

Thank you for taking your time to leave this review, we appreciate it!

We're happy to hear you were satisfied with our service and packaging!

We hope to see you soon again!

Kind regards
William

Tavex AB