Teladoc Health is hiring home-based member services specialists in the U.S. These full-time work at home positions are available now!

Banks' loan growth at 10.7% in last fiscal year ended March 31, was slowest in nearly two decades

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The truth is: a decided customer is a rare phenomenon in the e-commerce world. In most cases, people are sure only about their needs, and slightly know about the way they can be satisfied. There is a fine line between making proper suggestions and trying to sell more at a rate when a customer doesn't see it as an aggressive tactic.

Customer service training that creates customer loyalty is essential to business success. Learn the 6 essential keys to creating customer loyalty.

To help get it right for your business, you need to work with an established firm that will help realign your IT services delivery according to the international standards.

10 Positive Phrases for Customer Service

by Thomas Ripsam and Louis Bouquet There are 10 principles at the heart of any effective customer strategy. These principles are universally applicable, regardless of what industry a company operates in, whether it focuses on a business or consumer clientele, where it does business, or what products and services it offers. [...]

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There’s been a lot written about the shift from companies focused on customer service and support to companies focusing on customer experience. Customer experience–or, more specifically, customer…