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Voice of the Customers: Local Trust Culture and Consumer Complaints to the CFPB. (2021). Pan, Yihui ; Jiang, Feng ; Hayes, Rachel M.
In: Journal of Accounting Research.
RePEc:bla:joares:v:59:y:2021:i:3:p:1077-1121.

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  1. Learning from peers: Evidence from disclosure of consumer complaints. (2024). Wang, Lynn Linghuan ; She, Guoman ; Hung, Mingyi ; Dou, Yiwei.
    In: Journal of Accounting and Economics.
    RePEc:eee:jaecon:v:77:y:2024:i:2:s0165410123000447.

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  2. Corporate governance reforms, societal trust, and corporate financial policies. (2024). , Raymond ; Peter, Cephas Simon.
    In: Journal of Corporate Finance.
    RePEc:eee:corfin:v:84:y:2024:i:c:s0929119923001566.

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  3. How can regulators affect corporate social responsibility? Evidence from regulatory disclosures of consumer complaints in the U.S.. (2024). Xiang, YI ; Tsang, Albert ; Wang, Yujie ; Yan, Shuo.
    In: The British Accounting Review.
    RePEc:eee:bracre:v:56:y:2024:i:1:s0890838923001373.

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  4. NLP-based detection of systematic anomalies among the narratives of consumer complaints. (2023). Zitikis, Rivcardas ; Yang, Chen ; Wang, Xuefeng ; Sun, Ning ; Gao, Peiheng.
    In: Papers.
    RePEc:arx:papers:2308.11138.

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  5. Do Equity Markets Care about Income Inequality? Evidence from Pay Ratio Disclosure. (2022). Wang, Tracy Yue ; Siegel, Stephan ; Pikulina, Elena S ; Pan, Yihui.
    In: Journal of Finance.
    RePEc:bla:jfinan:v:77:y:2022:i:2:p:1371-1411.

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