How to facilitate knowledge collaboration in OCs: An integrated perspective of technological and institutional measures

Wei Yang, Qing Zhou, Xianyun Yu, Dongpeng Wang and Hui Li

Technological Forecasting and Social Change, 2019, vol. 138, issue C, 21-28

Abstract: Knowledge collaboration in online communities (OCs) is popular and important for companies who are aiming to survive in the digital age, but it has a high failure rate. Most of the existing research and practice have focused only on facilitating knowledge collaboration in OCs through institutional measures, neglecting the role of technological measures. This paper aims to fill this gap by employing a differential equation model as well as case analyses. The research results indicate that increasing knowledge sharing by institutional measures does not lead to knowledge collaboration without continuously advancing technology. It is necessary to simultaneously employ technological and institutional measures. Companies can select a technology-oriented strategy or institution-oriented strategy according to their available resources and strategic positioning. These research results are helpful for remedying the imbalance of existing research and some shortages in practice.

Keywords: Knowledge collaboration; Online communities; Technology; Institution (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations: View citations in EconPapers (3)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0040162518308503
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:138:y:2019:i:c:p:21-28

DOI: 10.1016/j.techfore.2018.10.030

Access Statistics for this article

Technological Forecasting and Social Change is currently edited by Fred Phillips

More articles in Technological Forecasting and Social Change from Elsevier
Bibliographic data for series maintained by Catherine Liu ().