Thompson's death — and the largely unsympathetic online reaction to it — has reignited a national conversation around rising medical costs, claim denials by the country’s largest private insurers and Americans' resentment toward them.

Contillo claims that the flight crew was unsympathetic and that he still hasn’t heard from the airline regarding Ash’s death.

As one not unsympathetic insider said "a timetable isn’t a policy".

He said he’d heard that his employers were unsympathetic when a colleague approached them about feeling ill.

Were you concerned that Hawk, who’s an often selfish and deceitful character, would be seen as too unsympathetic?