Why is it so hard?

I really like this game, but it's way too hard??? I'm only on level 55, but I have kept on getting stuck on really hard levels that take me days to complete because of limited lives. For some reason these levels are extremely complicated and difficult, and it seems like there's no way to win it without having to spend my money, which I am not going to do. I wonder if there's a way for me to play this game and have a "calm relaxing time" like the game sells it to be, without having to be frustrated with losing every single time. They have a couple "normal" easy levels, but in between every two of those, there's a super duper hard one that takes me like a week to try to pass. This makes it really really difficult to be involved with the competitions that they also put in the game, which means I never win any of the prizes, which makes me extra stuck. Can they just not make it super hard? Or put ads on the power ups?? Help :(

BUGS, BUGS, BUGS

FINAL UPDATE:
Good game concept RUINED by massive list of bugs that make it unplayable. Deleting the game. Bye. GFR
AND THE LIST OF BUGS JUST KEEPS GROWING. Adding to previous reviews, the game just continues to rack up more and more bugs. After clearing all blocks the game froze. No solution, had to quit and count as a loss. Then after another solve the game went into a loop with 7 consecutive ads without an escape. Developers keep adding difficulties AND reducing rewards. Maybe try fixing the ever-growing list of bugs!! Of the 3 friends who have tried the game all 3 have given up and deleted it. I have submitted a previous review documenting the bugs in the game but last night was another major one. I was leading the Diamond League by over 100 levels, leading the Piggy Race by more than 13,000, more than 2nd and 3rd places combined, and the game froze. I closed the game and powered off my device. When I restarted the device and started the game it declared the league ended and I had 0 levels so I not only didn’t receive the first place rewards but demoted me to the Ruby League. And the Piggy Race disappeared without rewards for it either. I play the game quite a bit and on 2 different devices so 2 different divisions but bugs are common. It could be 5 stars for game concept and play but so many negative stars for BUGS that the game gets way less than even 1 star. Signed, IlludiumQ36

Developer Response ,

Hi IlludiumQ36, thank you for playing our game and for your feedback!
We keep working on both technical improvements and new exciting features. We're trying to update every week to make this process faster. Please update to the latest version of the game. If you still encounter some issues after updating please contact our support team through the game settings ‘Help and support’, select the 'Levels' category and the 'Issue in level' subcategory. In the report, please share any additional information. We'll fix it as soon as possible!
Thank you for playing our game!

Random resets

It’s a fun-enough time-waster game. I like that there are harder levels and regular events and challenges (some shorter or longer). The events can be buggy and reset. (Just had a 4-day event reset when I was 90% through, with less than a day left) I have also had a purchased pack disappear on me without time to recoup the rewards and ended up having to go through Apple to get a refund, so I don’t purchase anything with money any more. Also they don’t have an easy way to contact support, nor great response time once you do.
Though I like having some challenge levels, it can be annoying when in a short event to get a string of 3-5 of them in a row. I don’t know if it’s designed for you to have to purchase lives to compete. Besides, the cash purchases seem expensive for what you get $1.99 for 150 coins and best booster is 130 coins, undos are 40…

Also the boosters for coins are very expensive compared to the rewards you earn. The most useful one would take 26 levels (5 coins per level) of winnings to afford. And the cost an undo is the equivalent of winning 8 games. They have also reduced the top prize earned from the every-20-levels wheel spin from 100 coins (not even enough for best booster) to 50 coins