A fun experience absolutely ruined by greed

I initially thought this app was a lot of fun, and the additional word games and experience on a digital platform was great. Once you break level 5, ads become enabled…

This wouldn’t be a big deal if it was just an ad between each completed game or something reasonable. It’s practically every turn (when it’s not every turn, it’s every 2 turns). It disrupts your thought process and ruins the game. It is quite literally faster to make your move, close the app, and relaunch it!! To add insult to injury, ads also get embedded in the header and footer anywhere they can stick them in the app, and occasionally ads have ads in them. I would be shocked if this wasn’t against the Apple ToS, and I’m planning to look into this. Most apps promise to shut off apps if you make a purchase with real-world currency. Not here, though. You have to subscribe to their monthly service perpetually and if you want to just buy the no-ads experience? $1 for 5 minutes of peace and quiet. That will get you… one turn.

This is simply the most revolting case of shovelware ever, and if you’re interested in playing digital scrabble? Look somewhere else. Even if the other options are worse, this company is so big that it doesn’t deserve your money.

Better match matching

I would give you guys five stars. But it's the matchmaking that irritates me the most; I'm sick and tired of it recommending players to play against when they're not even online to play. The first time I was in a tournament (which was recommended by the computer by the way), I made the first move, and the person I was paired with didn't play for three days, so I forfeited the match. Then I traded a second time, and the person the computer matched me up at least made the first move before disappearing for two days. so far this has happened four times so that’s four matches I had to forfeit from before someone telling me that if the person doesn’t play don’t forfeit the computer will automatically make them the loser depending on who has the highest or lowest score… if this is why the truth why did I sit there for three days I had a way higher score than the other person you guys need to add a sleep or away button or something. To be honest, I don’t care for board games. I hate them. I don’t have the patience for them, and these people are a clear example of why I don’t play with others online and would rather play solo matches or against the computer. Please fix this if you can add a status light or something showing that the person is actually playing in real time or something.

Good, but crazy with ads

I got this game during COVID so I could continue to keep in touch with family members and play fun interactive games that also kept my brain engaged, and this game is good for that. In general, I understand that ads help to keep a game running if you don’t have to pay for anything before downloading the app itself, but the frequency of each ad in this app is absurd. You can’t go one turn without being forced to sit through a 10 second ad (at least), and often, the game gives so many ads that the app itself freezes and you have to close the app completely in order to get back to where you were. The only reason I still have it downloaded is because my family members enjoy playing with me because we don’t see each other as often as we’d like. If it was up to me, I’d delete it now. I’m sick of it.

*Another thing to note: this is true of most apps out there, but there are bots who try to steal your information on this app. There’s a feature where you can send messages to your opponent — which is meant for game history and polite trash talk — and a lot of the fake players will ask you for your name and socials. Do not respond to any of those messages. I shouldn’t have to say that but it’s just a reminder; it’s untrustworthy and easy to fall for.

Developer Response ,

It's saddening to hear that we weren't able to meet your expectations, Computerbro1. Rest assured that your input will be delivered to the rest of the team and will be considered when making future updates. Thank you!