1. The Impact of Online Q&As on Product Sales: The Case of Amazon Answer. (2024). Kannan, Karthik ; Qiao, Dandan ; Ghasemkhani, Hossein ; Khern-Am, Warut.
   In: Information Systems Research.
   RePEc:inm:orisre:v:35:y:2024:i:2:p:747-765.

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2. Dynamic pricing and service customization strategy for IoT-based smart products. (2024). Xie, Lei ; Song, Yaping ; Xin, Baogui.
   In: Technological Forecasting and Social Change.
   RePEc:eee:tefoso:v:199:y:2024:i:c:s004016252300731x.

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3. How did online misinformation impact stockouts in the e-commerce supply chain during COVID-19 – A mixed methods study. (2024). Kar, Arpan Kumar ; Kushwaha, Amit Kumar ; Sarraf, Shagun ; Giannakis, Mihalis ; Dwivedi, Yogesh K.
   In: International Journal of Production Economics.
   RePEc:eee:proeco:v:267:y:2024:i:c:s0925527323002967.

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4. Dynamic relationship changes between reviewers and consumers in online product reviews. (2024). Iacobucci, Dawn ; Kim, Seung-Wook ; Moon, Sangkil.
   In: Journal of Retailing.
   RePEc:eee:jouret:v:100:y:2024:i:1:p:70-84.

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5. Post diversity: A new lens of social media WOM. (2024). Zhang, Yijing ; Dong, Xiaodan ; Tang, Tanya ; Ao, Xiang.
   In: Journal of Business Research.
   RePEc:eee:jbrese:v:170:y:2024:i:c:s0148296323006884.

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6. Noisy signals: Does rating volatility depend on the length of the consumption span?. (2024). Leoni, Veronica ; Boto-Garcia, David.
   In: Economic Modelling.
   RePEc:eee:ecmode:v:139:y:2024:i:c:s0264999324001743.

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7. Competing for attention on digital platforms: The case of news outlets. (2024). Kretschmer, Tobias ; Cennamo, Carmelo ; Kerkhof, Anna ; Meyer, Tim.
   In: Strategic Management Journal.
   RePEc:bla:stratm:v:45:y:2024:i:9:p:1731-1790.

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8. The rise of empirical online platform research in the new millennium. (2024). Cheng, Hsing Kenneth ; Sokol, Daniel D ; Zang, Xinyu.
   In: Journal of Economics & Management Strategy.
   RePEc:bla:jemstr:v:33:y:2024:i:2:p:416-451.

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9. Clash of reputation and status in online reviews. (2023). Yasin, Ceran ; Jung, Hyunju ; Ho, Chul ; Mun, Hyejin.
   In: Information Technology and Management.
   RePEc:spr:infotm:v:24:y:2023:i:1:d:10.1007_s10799-022-00374-8.

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10. Variance does matter in affecting the box office: a multi-aspect investigation. (2023). Wang, Mingming ; Xu, Wei ; Tang, Yuanyuan ; Li, Qian.
    In: Electronic Commerce Research.
    RePEc:spr:elcore:v:23:y:2023:i:2:d:10.1007_s10660-021-09486-9.

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11. Availability control under online reviews in hospitality. (2023). Chiang, C I.
    In: Journal of Revenue and Pricing Management.
    RePEc:pal:jorapm:v:22:y:2023:i:5:d:10.1057_s41272-022-00412-8.

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12. Profiling diverse reviewer segments using online reviews of service industries. (2023). Kim, Moon-Yong ; Moon, Sangkil ; Jalali, Nima.
    In: Journal of Marketing Analytics.
    RePEc:pal:jmarka:v:11:y:2023:i:2:d:10.1057_s41270-022-00163-w.

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13. Look the Part? The Role of Profile Pictures in Online Labor Markets. (2023). Luo, Lan ; Troncoso, Isamar.
    In: Marketing Science.
    RePEc:inm:ormksc:v:42:y:2023:i:6:p:1080-1100.

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14. Decide Now or Later: Making Sense of Incoherence Across Online Reviews. (2023). de Vreede, Triparna ; Yin, Dezhi ; Steele, Logan M.
    In: Information Systems Research.
    RePEc:inm:orisre:v:34:y:2023:i:3:p:1211-1227.

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15. The Consequences of Rating Inflation on Platforms: Evidence from a Quasi-Experiment. (2023). Telang, Rahul ; Li, Hui ; Aziz, Arslan.
    In: Information Systems Research.
    RePEc:inm:orisre:v:34:y:2023:i:2:p:590-608.

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16. Differential effects of analytical versus emotional rhetorical style on review helpfulness. (2023). Kumar, Piyush ; Dass, Mayukh ; Moradi, Masoud.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:154:y:2023:i:c:s0148296322008268.

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17. Suspicious online product reviews: An empirical analysis of brand and product characteristics using Amazon data. (2023). Bowman, Douglas ; Ko, Eunhee Emily.
    In: International Journal of Research in Marketing.
    RePEc:eee:ijrema:v:40:y:2023:i:4:p:898-911.

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18. When Do Consumers Talk?. (2023). Oery, Aniko ; Deb, Joyee ; Chakraborty, Ishita.
    In: Cowles Foundation Discussion Papers.
    RePEc:cwl:cwldpp:2254r3.

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19. The weight of the crowd, social information credibility, and firm strategy. (2023). Galbreth, Michael R ; Ghosh, Bikram P.
    In: Production and Operations Management.
    RePEc:bla:popmgt:v:32:y:2023:i:4:p:1079-1095.

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20. Evaluation Timing with Dynamic Information: Optimization and Heuristic. (2023). Zhang, Tingting ; Li, Meng ; Bo, Lijun.
    In: Production and Operations Management.
    RePEc:bla:popmgt:v:32:y:2023:i:12:p:3931-3950.

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21. Accurate Quality Elicitation in a Multi-attribute Choice Setting. (2023). Im, Changkuk.
    In: Papers.
    RePEc:arx:papers:2309.00114.

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22. Pricing leadership decisions of competing firms with consumer learning. (2022). Zhao, You ; Cui, Zibin ; Hou, Rui.
    In: Managerial and Decision Economics.
    RePEc:wly:mgtdec:v:43:y:2022:i:6:p:2326-2346.

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23. When crowding?in and when crowding?out? The boundary conditions on the relationship between negative online reviews and online sales. (2022). Ma, Yongyuan ; Wang, Peng ; Shen, AO.
    In: Managerial and Decision Economics.
    RePEc:wly:mgtdec:v:43:y:2022:i:6:p:2016-2032.

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24. Critics’ conformity to consumers in movie evaluation. (2022). Golder, Peter N ; Liu, Angela Xia ; Pang, Jun.
    In: Journal of the Academy of Marketing Science.
    RePEc:spr:joamsc:v:50:y:2022:i:4:d:10.1007_s11747-021-00816-9.

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25. Understanding the Order Effect of Online Reviews: A Text Mining Perspective. (2022). Ajjan, Haya ; Deokar, Amit V ; Tripathi, Sambit.
    In: Information Systems Frontiers.
    RePEc:spr:infosf:v:24:y:2022:i:6:d:10.1007_s10796-021-10217-6.

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26. Using the Anchoring Effect and the Cultural Dimensions Theory to Study Customers’ Online Rating Behaviors. (2022). , Eric ; Peng, Chih-Hung ; Chau, Michael ; Wang, Qian.
    In: Information Systems Frontiers.
    RePEc:spr:infosf:v:24:y:2022:i:5:d:10.1007_s10796-021-10148-2.

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27. Explaining consumer suspicion: insights of a vignette study on online product reviews. (2022). Reibenspiess, Victoria ; Eckhardt, Andreas ; Kollmer, Tim.
    In: Electronic Markets.
    RePEc:spr:elmark:v:32:y:2022:i:3:d:10.1007_s12525-022-00549-9.

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28. Optimal pricing and remanufacturing entry strategies of manufacturers in the presence of online reviews. (2022). Han, Xiaohua ; Yan, Xin.
    In: Annals of Operations Research.
    RePEc:spr:annopr:v:316:y:2022:i:1:d:10.1007_s10479-021-04030-2.

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29. The Impact of Uncertainty on Customer Satisfaction. (2022). Spann, Martin ; Back, Camila.
    In: Rationality and Competition Discussion Paper Series.
    RePEc:rco:dpaper:343.

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30. History Matters: The Impact of Online Customer Reviews Across Product Generations. (2022). Carson, Stephen J ; Gopinath, Shyam ; Li, Linyi.
    In: Management Science.
    RePEc:inm:ormnsc:v:68:y:2022:i:5:p:3878-3903.

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31. Histogram Distortion Bias in Consumer Choices. (2022). Zhang, Xiaoquan ; Wang, Chong ; Yuan, May ; Lu, Tao.
    In: Management Science.
    RePEc:inm:ormnsc:v:68:y:2022:i:12:p:8963-8978.

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32. Star-Cursed Lovers: Role of Popularity Information in Online Dating. (2022). Yoganarasimhan, Hema ; Bojd, Behnaz.
    In: Marketing Science.
    RePEc:inm:ormksc:v:41:y:2022:i:1:p:73-92.

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33. An Economic Analysis of Rebates Conditional on Positive Reviews. (2022). Huang, Jian ; Guo, Zhiling ; Chen, Jianqing.
    In: Information Systems Research.
    RePEc:inm:orisre:v:33:y:2022:i:1:p:224-243.

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34. Offline supplementary service strategies for the online marketplace: Third-party service or marketplace service?. (2022). Wu, Feng ; Cheng, T. C. E, ; Li, Gang ; Zheng, Zhijun.
    In: Transportation Research Part E: Logistics and Transportation Review.
    RePEc:eee:transe:v:164:y:2022:i:c:s1366554522001995.

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35. Promotions of online reviews from a channel perspective. (2022). Yan, Hong ; Zhang, Jiantong ; Yang, Wenjuan.
    In: Transportation Research Part E: Logistics and Transportation Review.
    RePEc:eee:transe:v:161:y:2022:i:c:s1366554522000886.

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36. Innovative value-based price assessment in data-rich environments: Leveraging online review analytics through Data Envelopment Analysis to empower managers and entrepreneurs. (2022). Mora-Cruz, Alexandra ; Visani, Franco ; Mariani, Marcello M ; Boccali, Filippo.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:182:y:2022:i:c:s0040162522003316.

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37. Status reinforcing: Unintended rating bias on online shopping platforms. (2022). Liu, Junjun ; He, Liuyi ; Hu, Xin.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000881.

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38. How online reviews and coupons affect sales and pricing: An empirical study based on e-commerce platform. (2022). Mao, Zhixin ; Liu, Tonghui ; Duan, Yongrui.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004124.

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39. The informational value of multi-attribute online consumer reviews: A text mining approach. (2022). Oh, Yun Kyung ; Yi, Jisu.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921000850.

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40. Dynamic pricing of new experience products with dual-channel social learning and online review manipulations. (2022). Huang, Wei ; Chen, Ying-Ju ; Guo, Qiaozhen.
    In: Omega.
    RePEc:eee:jomega:v:109:y:2022:i:c:s0305048322000019.

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41. Stop arguing! How childhood exposure to interparental conflict affects consumer response toward product review dispersion. (2022). Chae, Boyoun Grace ; Morrin, Maureen ; Liu, Mengmeng.
    In: International Journal of Research in Marketing.
    RePEc:eee:ijrema:v:39:y:2022:i:4:p:1093-1107.

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42. When Do Consumers Talk?. (2022). Oery, Aniko ; Deb, Joyee ; Chakraborty, Ishita.
    In: Cowles Foundation Discussion Papers.
    RePEc:cwl:cwldpp:2254r2.

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43. Competing for Attention on Information Platforms: The Case of News. (2022). Kretschmer, Tobias ; Cennamo, Carmelo ; Kerkhof, Anna ; Meyer, Tim.
    In: CESifo Working Paper Series.
    RePEc:ces:ceswps:_9832.

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44. Impact of review narrativity on sales in a competitive environment. (2022). Sharma, Amalesh ; Kumar, V ; Mukhopadhyay, Soumya ; Chung, Tuck Siong.
    In: Production and Operations Management.
    RePEc:bla:popmgt:v:31:y:2022:i:6:p:2538-2556.

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45. Swayed by the reviews: Disentangling the effects of average ratings and individual reviews in online word?of?mouth. (2022). Mitra, Sabyasachi ; Yin, Dezhi ; Lei, Zhanfei ; Zhang, Han.
    In: Production and Operations Management.
    RePEc:bla:popmgt:v:31:y:2022:i:6:p:2393-2411.

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46. Is my doctor around me? Investigating the impact of doctors’ presence on patients’ review behaviors on an online health platform. (2022). Xiao, Bo Sophia ; Hu, Mingye ; Liu, Xiaoxiao ; Shao, Jingbo.
    In: Journal of the Association for Information Science & Technology.
    RePEc:bla:jinfst:v:73:y:2022:i:9:p:1279-1296.

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47. A competitive marketplace or an unfair competitor? An analysis of Amazon and its best sellers ranks. (2022). Etumnu, Chinonso E.
    In: Journal of Agricultural Economics.
    RePEc:bla:jageco:v:73:y:2022:i:3:p:924-937.

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51. Online product reviews : Is a finer-grained rating scheme superior to a coarser one?. (2021). Raghunathan, Srinivasan ; Cavusoglu, Huseyin ; Tun, Murat.
    In: Other publications TiSEM.
    RePEc:tiu:tiutis:ec57cbf3-7415-4427-aafc-64095462024a.

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52. Interacting user-generated content technologies: How questions & answers affect consumer reviews. (2021). Zervas, Georgios ; Dellacros, Chrysantos ; Banerjee, Shrabastee.
    In: Other publications TiSEM.
    RePEc:tiu:tiutis:8666065b-00ff-4352-b458-1a1a248b36ba.

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53. Learning judgment benchmarks of customers from online reviews. (2021). Wu, Xingli ; Liao, Huchang.
    In: OR Spectrum: Quantitative Approaches in Management.
    RePEc:spr:orspec:v:43:y:2021:i:4:d:10.1007_s00291-021-00639-8.

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54. Examining the impact of review tag function on product evaluation and information perception of popular products. (2021). Chau, Michael ; Yin, Pengzhen ; Li, Wenwen ; Bao, Zhuolan.
    In: Information Systems and e-Business Management.
    RePEc:spr:infsem:v:19:y:2021:i:2:d:10.1007_s10257-021-00532-5.

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55. MGC, consumers’ engagement with MGC, WOM and consumers’ purchase intention: the case of Weibo platform. (2021). Huang, Jinghua ; Jin, Yue ; Lv, Zhepeng ; Zhepeng Lv, .
    In: Information Systems and e-Business Management.
    RePEc:spr:infsem:v:19:y:2021:i:2:d:10.1007_s10257-019-00421-y.

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56. Personalize, Summarize or Let them Read? A Study on Online Word of Mouth Strategies and Consumer Decision Process. (2021). Mathew, Saji K ; Balan, Mahesh.
    In: Information Systems Frontiers.
    RePEc:spr:infosf:v:23:y:2021:i:3:d:10.1007_s10796-020-09980-9.

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57. Determining user needs through abnormality detection and heterogeneous embedding of usage sequence. (2021). Choi, Jinhae ; Lee, Young Hoon.
    In: Electronic Commerce Research.
    RePEc:spr:elcore:v:21:y:2021:i:2:d:10.1007_s10660-019-09347-6.

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58. Predicting choice-averse and choice-loving behaviors in a field experiment with actual shoppers. (2021). Ong, David.
    In: MPRA Paper.
    RePEc:pra:mprapa:108384.

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59. When Biased Ratings Benefit the Consumer - An Economic Analysis of Online Ratings in Markets with Variety-Seeking Consumers. (2021). Neumann, Jurgen.
    In: Working Papers Dissertations.
    RePEc:pdn:dispap:77.

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60. How Do Product Attributes and Reviews Moderate the Impact of Recommender Systems Through Purchase Stages?. (2021). Hosanagar, Kartik ; Lee, Dokyun.
    In: Management Science.
    RePEc:inm:ormnsc:v:67:y:2021:i:1:p:524-546.

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61. Ratings, Reviews, and the Marketing of New Products. (2021). Ofek, Elie ; Lauga, Dominique Olie ; Fainmesser, Itay P.
    In: Management Science.
    RePEc:inm:ormnsc:v:67:y:2021:i:11:p:7023-7045.

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62. The Fateful First Consumer Review. (2021). Xie, Jinhong ; Shin, Woochoel ; Park, Sungsik.
    In: Marketing Science.
    RePEc:inm:ormksc:v:40:y:2021:i:3:p:481-507.

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63. Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application. (2021). Wu, Shinyi ; Hong, Yili ; Hitt, Lorin M ; Chen, Peiyu.
    In: Information Systems Research.
    RePEc:inm:orisre:v:32:y:2021:i:4:p:1470-1489.

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64. Discontinuities: What is the value of having the lowest price or highest consumer rating on a price comparison website?. (2021). Lindgren, Charlie.
    In: HFI Working Papers.
    RePEc:hhs:hfiwps:0019.

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65. Promoting Reviewer-Related Attribution: Moderately Complex Presentation of Mixed Opinions Activates the Analytic Process. (2021). Yuan, Hongping ; Du, Wenbo ; Xie, Guangming ; Jiang, Yushi.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:2:p:441-:d:475270.

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66. “Worse Than What I Read?” The External Effect of Review Ratings on the Online Review Generation Process: An Empirical Analysis of Multiple Product Categories Using Amazon.com Review Data. (2021). Polpanumas, Charin ; Joo, Jaewoo ; Park, Young-Joon ; Yoon, Yeujun.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:19:p:10912-:d:647678.

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67. With whom should I work? Ratings consideration for partner selection in a P2P supply chain network. (2021). Wei, Ying ; Du, Timon C ; Li, Feng.
    In: Transportation Research Part E: Logistics and Transportation Review.
    RePEc:eee:transe:v:152:y:2021:i:c:s1366554521001538.

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68. Distribution channel and licensing strategy choice considering consumer online reviews in a closed-loop supply chain. (2021). Su, Qin ; Qiao, Haike.
    In: Transportation Research Part E: Logistics and Transportation Review.
    RePEc:eee:transe:v:151:y:2021:i:c:s1366554521001101.

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69. Professional reviews as service: A mix method approach to assess the value of recommender systems in the entertainment industry. (2021). Casali, Gian Luca ; Perano, Mirko ; Abbate, Tindara ; Liu, Yulin.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:169:y:2021:i:c:s0040162521002328.

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70. The underexplored impacts of online consumer reviews: Pricing and new product design strategies in the O2O supply chain. (2021). Xia, Senmao ; Mariuzzo, Franco ; Xiong, YU ; Li, Yimeng.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:237:y:2021:i:c:s0925527321001249.

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71. The impact of online reviews in the presence of customer returns. (2021). Yan, Yufei ; Tian, YE ; Chen, Jing ; Sun, Miao.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:232:y:2021:i:c:s092552732030284x.

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72. How Dispersive Opinions Affect Consumer Decisions: Endowment Effect Guides Attributional Inferences. (2021). Shi, LI ; Jiang, Yushi ; Gupta, Suraksha ; Lu, Kevin ; Xie, Guangming.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:97:y:2021:i:4:p:621-638.

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73. Expertise Makes Perfect: How the Variance of a Reviewers Historical Ratings Influences the Persuasiveness of Online Reviews. (2021). Xu, Qian ; Jin, Liyin ; Wu, Xiaoyue.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:97:y:2021:i:2:p:238-250.

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74. Segmentation of both reviewers and businesses on social media. (2021). Erevelles, Sunil ; Jalali, Nima ; Moon, Sangkil.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921000904.

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75. Impact of visual information on online consumer review behavior: Evidence from a hotel booking website. (2021). Kim, Sang Yong ; Choi, Sanghak ; Lee, Seung Min.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:60:y:2021:i:c:s0969698921000606.

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76. Decision-making mechanism of online retailer based on additional online comments of consumers. (2021). Zhang, QI ; Gan, Wen-Xue ; Liu, Yong.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:59:y:2021:i:c:s0969698920313977.

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77. Buying a New Product with Inconsistent Product Reviews from Multiple Sources: The Role of Information Diagnosticity and Advertising. (2021). Ma, Minghui ; Byun, Kyung-Ah ; Kang, Taeghyun ; Kim, Kevin.
    In: Journal of Interactive Marketing.
    RePEc:eee:joinma:v:55:y:2021:i:c:p:81-103.

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78. Predicting choice-averse and choice-loving behaviors in a field experiment with actual shoppers. (2021). Ong, David.
    In: Journal of Economic Behavior & Organization.
    RePEc:eee:jeborg:v:188:y:2021:i:c:p:46-71.

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79. From cultural entrepreneurship to economic entrepreneurship in cultural industries: The role of digital serialization. (2021). Li, Shibo ; Ding, Amy Wenxuan ; McMullen, Jeffery S.
    In: Journal of Business Venturing.
    RePEc:eee:jbvent:v:36:y:2021:i:6:s0883902621000677.

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80. The impact of online review variance of new products on consumer adoption intentions. (2021). Zhang, Hui ; Teng, Lefa ; Liu, Tianjiao ; Wu, Yuanyuan ; Xie, Chenxin.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:136:y:2021:i:c:p:209-218.

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81. Joint modelling of choice and rating data: Theory and examples. (2021). Hess, Stephane.
    In: Journal of choice modelling.
    RePEc:eee:eejocm:v:40:y:2021:i:c:s1755534521000373.

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82. When Do Consumers Talk?. (2021). Öry, Aniko ; Deb, Joyee ; Chakraborty, Ishita.
    In: Cowles Foundation Discussion Papers.
    RePEc:cwl:cwldpp:2254r.

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83. The Role of Expectation–Reality Discrepancy in Service Contracts. (2021). Cai, Gangshu ; Guo, Hong ; Zhao, Xuying ; Bandyopadhyay, Subhajyoti.
    In: Production and Operations Management.
    RePEc:bla:popmgt:v:30:y:2021:i:11:p:4160-4175.

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84. Does the distribution of ratings affect online grocery sales? Evidence from Amazon. (2020). Lusk, Jayson ; Ortega, David L ; Widmar, Nicole O ; Foster, Kenneth ; Etumnu, Chinonso E.
    In: Agribusiness.
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85. A review-driven customer preference measurement model for product improvement: sentiment-based importance–performance analysis. (2020). Lu, Xiaonong ; Zhao, Shuangyao ; Zhang, Qiang ; Wang, Anning ; Peng, Zhanglin.
    In: Information Systems and e-Business Management.
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86. Subdivided or aggregated online review systems: Which is better for online takeaway vendors?. (2020). Fan, Weiguo ; Li, Jin ; Du, Rong ; Wang, Hongpeng.
    In: Electronic Commerce Research.
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87. Capturing Changes in Social Media Content: A Multiple Latent Changepoint Topic Model. (2020). Schweidel, David A ; Zhong, Ning.
    In: Marketing Science.
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88. Are Online Reviews of Physicians Reliable Indicators of Clinical Outcomes? A Focus on Chronic Disease Management. (2020). Lahiri, Atanu ; Bardhan, Indranil R ; Zheng, Zhiqiang ; Saifee, Danish H.
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89. Your Hometown Matters: Popularity-Difference Bias in Online Reputation Platforms. (2020). Lappas, Theodoros ; Kokkodis, Marios.
    In: Information Systems Research.
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90. Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets. (2020). Kaimann, Daniel.
    In: Sustainability.
    RePEc:gam:jsusta:v:12:y:2020:i:15:p:6185-:d:392957.

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91. Information about average evaluations spurs cooperation: An experiment on noisy reputation systems. (2020). Greiff, Matthias ; Paetzel, Fabian.
    In: Journal of Economic Behavior & Organization.
    RePEc:eee:jeborg:v:180:y:2020:i:c:p:334-356.

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92. When Do Consumers Talk?. (2020). Oery, Aniko ; Deb, Joyee ; Chakraborty, Ishita.
    In: Cowles Foundation Discussion Papers.
    RePEc:cwl:cwldpp:2254.

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93. Strategic behavior by market intermediaries. (2020). Waguespack, David M ; Olson, Daniel M.
    In: Strategic Management Journal.
    RePEc:bla:stratm:v:41:y:2020:i:13:p:2474-2492.

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94. Helping consumers to overcome information overload with a diversified online review subset. (2019). Naichen, NI ; Zhangwen, Weng ; Jin, Zhang.
    In: Frontiers of Business Research in China.
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95. Data Portability on the Internet. (2019). Wohlfarth, Michael.
    In: Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK.
    RePEc:spr:binfse:v:61:y:2019:i:5:d:10.1007_s12599-019-00580-9.

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96. Advertising strategy in the presence of reviews: An empirical analysis. (2019). Hollenbeck, Brett ; Proserpio, Davide ; Moorthy, Sridhar.
    In: MPRA Paper.
    RePEc:pra:mprapa:92753.

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97. Alone, Together. Product Discovery Through Consumer Ratings. (2019). Bondi, Tommaso.
    In: Working Papers.
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98. Opinion Leaders and Product Variety. (2019). Liao, Chenxi ; Kuksov, Dmitri.
    In: Marketing Science.
    RePEc:inm:ormksc:v:38:y:2019:i:5:p:812-834.

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99. Advertising Strategy in the Presence of Reviews: An Empirical Analysis. (2019). Hollenbeck, Brett ; Proserpio, Davide ; Moorthy, Sridhar.
    In: Marketing Science.
    RePEc:inm:ormksc:v:38:y:2019:i:5:p:793-811.

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100. Online Product Reviews-Triggered Dynamic Pricing: Theory and Evidence. (2019). Zhang, Xiaoquan ; Li, Xin ; Feng, Juan.
     In: Information Systems Research.
     RePEc:inm:orisre:v:30:y:2019:i:4:p:1107-1123.

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101. Leveraging User-Generated Content for Product Promotion: The Effects of Firm-Highlighted Reviews. (2019). Lu, Xianghua ; Li, Xiuping ; Jiang, Zhenhui ; Yi, Cheng.
     In: Information Systems Research.
     RePEc:inm:orisre:v:30:y:2019:i:3:p:711-725.

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102. Detection of Fake Reviews: Analysis of Sellers’ Manipulation Behavior. (2019). , Wenlili ; Li, Wenli ; Chen, Lirong ; Geng, Shidao.
     In: Sustainability.
     RePEc:gam:jsusta:v:11:y:2019:i:17:p:4802-:d:263563.

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103. Technology in the 21st century: New challenges and opportunities. (2019). Amankwah-Amoah, Joseph ; Sheng, Jie ; Wang, Xiaojun.
     In: Technological Forecasting and Social Change.
     RePEc:eee:tefoso:v:143:y:2019:i:c:p:321-335.

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104. Omni-channel retailing: Do offline retailers benefit from online reviews?. (2019). Cheng, T. C. E., ; Tayi, Giri Kumar ; Li, Gang.
     In: International Journal of Production Economics.
     RePEc:eee:proeco:v:218:y:2019:i:c:p:43-61.

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105. Estimating deception in consumer reviews based on extreme terms: Comparison analysis of open vs. closed hotel reservation platforms. (2019). Bergey, Paul K ; Kim, Moon-Yong ; Moon, Sangkil.
     In: Journal of Business Research.
     RePEc:eee:jbrese:v:102:y:2019:i:c:p:83-96.

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106. Measuring and forecasting mobile game app engagement. (2019). Rubel, Olivier ; Aravindakshan, Ashwin ; Rutz, Oliver.
     In: International Journal of Research in Marketing.
     RePEc:eee:ijrema:v:36:y:2019:i:2:p:185-199.

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107. Managing a supply chain under the impact of customer reviews: A two-period game analysis. (2019). Luo, Chunlin ; Song, Jingpu ; Leng, Mingming ; Wang, Xuerong ; Hui, Sunyuen.
     In: European Journal of Operational Research.
     RePEc:eee:ejores:v:277:y:2019:i:2:p:454-468.

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108. Impact of Online Customer Reviews on Sales Outcomes: An Empirical Study Based on Prospect Theory. (2018). Shimizu, Aoi ; Li, Zhen.
     In: The Review of Socionetwork Strategies.
     RePEc:spr:trosos:v:12:y:2018:i:2:d:10.1007_s12626-018-0022-9.

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109. Effects of membership tier on user content generation behaviors: evidence from online reviews. (2018). Hong, Yili ; Fan, Weiguo ; Wang, Kanliang ; Fu, Dongpu.
     In: Electronic Commerce Research.
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110. The Traveling Reviewer Problem – Exploring the Relationship between Offline Locations and Online Rating Behavior. (2018). Kundisch, Dennis ; Gutt, Dominik ; Neumann, Jurgen.
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111. A Homeowner’s Guide to Airbnb: Theory and Empirical Evidence for Optimal Pricing Conditional on Online Ratings. (2018). Kundisch, Dennis ; Gutt, Dominik ; Neumann, Jurgen.
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112. Design of Review Systems - A Strategic Instrument to shape Online Review Behavior and Economic Outcomes. (2018). Chen, Jianqing ; Kundisch, Dennis ; Zimmermann, Steffen ; Neumann, Jurgen ; Gutt, Dominik .
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113. In the Eye of the Beholder? Empirically Decomposing Different Economic Implications of the Online Rating Variance. (2018). Gutt, Dominik .
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     RePEc:pdn:dispap:40.

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114. Economists (and Economics) in Tech Companies. (2018). Athey, Susan ; Luca, Michael.
     In: NBER Working Papers.
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115. Effectiveness of Reputation in Contracting for Customized Production: Evidence from Online Labor Markets. (2018). Viswanathan, Siva ; Liu, Yong ; Lin, Mingfeng.
     In: Management Science.
     RePEc:inm:ormnsc:v:64:y:2018:i:1:p:345-359.

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116. User-Generated Content and Competing Firms’ Product Design. (2018). Raghunathan, Srinivasan ; Chen, Jianqing ; Kwark, Young .
     In: Management Science.
     RePEc:inm:ormnsc:v:64:y:2018:i:10:p:4608-4628.

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117. Preaching to the Choir: The Chasm Between Top-Ranked Reviewers, Mainstream Customers, and Product Sales. (2018). Carson, Steve ; Gopinath, Shyam ; Yazdani, Elham.
     In: Marketing Science.
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118. Consumer Choice and Market Outcomes Under Ambiguity in Product Quality. (2018). Sarin, Rakesh ; Yoo, Onesun Steve.
     In: Marketing Science.
     RePEc:inm:ormksc:v:37:y:2018:i:3:p:445-468.

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119. Learning from Online Social Ties. (2018). Godes, David ; Zhang, Yuchi.
     In: Marketing Science.
     RePEc:inm:ormksc:v:37:y:2018:i:3:p:425-444.

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120. Decomposing the Variance of Consumer Ratings and the Impact on Price and Demand. (2018). Nault, Barrie R ; Kundisch, Dennis ; Herrmann, Philipp ; Zimmermann, Steffen.
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121. Impact of Average Rating on Social Media Endorsement: The Moderating Role of Rating Dispersion and Discount Threshold. (2018). Li, Xitong.
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122. The Impact of Online Product Reviews on Product Returns. (2018). Srinivasan, Shuba ; Dellarocas, Chrysanthos ; Sahoo, Nachiketa .
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123. The Effects of Culture on Consumers Consumption and Generation of Online Reviews. (2018). Kim, Jongmin ; Jun, Mina.
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124. Dynamic trends in online product ratings: A diagnostic utility explanation. (2018). Wang, Fang ; Ranaweera, Chatura ; Menon, Kalyani.
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     RePEc:eee:jbrese:v:87:y:2018:i:c:p:80-89.

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125. Should sequels differ from original movies in pre-launch advertising schedule? Lessons from consumers online search activity. (2018). Kim, HO ; Bruce, Norris I.
     In: International Journal of Research in Marketing.
     RePEc:eee:ijrema:v:35:y:2018:i:1:p:116-143.

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126. Competing with complementors: An empirical look at Amazon.com. (2018). Zhu, Feng ; Liu, Qihong .
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     RePEc:bla:stratm:v:39:y:2018:i:10:p:2618-2642.

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127. Building an Online Reputation with Free Content: Evidence from the E-book Market. (2017). Zegners, Dainis.
     In: Annual Conference 2017 (Vienna): Alternative Structures for Money and Banking.
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128. Information Strategies of new Product Introduction in Vertical Markets. (2017). Yimeng, LI ; Xiong, YU ; Korfiatis, Nikolaos ; Mariuzzo, Franco.
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129. Determinants of Online Word-of-Mouth: Evidence from Durable Goods Market. (2017). Storchevoy, Maxim ; Zezerova, V ; Sharapudinov, S.
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130. The determinants of online customer ratings: a combined domain ontology and topic text analytics approach. (2017). Xu, Wei ; Chen, Runyu .
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131. Self-Expression Cues in Product Rating Distributions: When People Prefer Polarizing Products. (2017). Rozenkrants, Bella ; Shiv, Baba ; Wheeler, Christian S.
     In: Journal of Consumer Research.
     RePEc:oup:jconrs:v:44:y:2017:i:4:p:759-777..

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132. Blockbuster or Niche? Competitive Strategy under Network Effects. (2017). Hu, Ming ; Feng, Yinbo .
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133. Dynamic Pricing in the Presence of Social Learning and Strategic Consumers. (2017). Savva, Nicos ; Papanastasiou, Yiangos.
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134. Market Mechanisms in Online Peer-to-Peer Lending. (2017). Lin, Mingfeng ; Wei, Zaiyan.
     In: Management Science.
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135. When Online Reviews Meet Sales Volume Information: Is More or Accurate Information Always Better?. (2017). Liao, Xiuwu ; Feng, Juan ; Liu, Yang.
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136. A multidisciplinary perspective of big data in management research. (2017). Sheng, Jie ; Wang, Xiaojun ; Amankwah-Amoah, Joseph.
     In: International Journal of Production Economics.
     RePEc:eee:proeco:v:191:y:2017:i:c:p:97-112.

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137. A game-theoretic model for the role of reputation feedback systems in peer-to-peer commerce. (2017). Wang, Yan ; Qi, Lian ; Yang, Jian.
     In: International Journal of Production Economics.
     RePEc:eee:proeco:v:191:y:2017:i:c:p:178-193.

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138. Welfare economics of review information: Implications for the online selling platform owner. (2017). Zhang, Tao ; Li, Gang ; Lai, Kin Keung.
     In: International Journal of Production Economics.
     RePEc:eee:proeco:v:184:y:2017:i:c:p:69-79.

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139. The effect of review valence and variance on product evaluations: An examination of intrinsic and extrinsic cues. (2017). Langan, Ryan ; Varki, Sajeev ; Besharat, Ali.
     In: International Journal of Research in Marketing.
     RePEc:eee:ijrema:v:34:y:2017:i:2:p:414-429.

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140. Not all digital word of mouth is created equal: Understanding the respective impact of consumer reviews and microblogs on new product success. (2017). Marchand, Andre ; Wiertz, Caroline ; Hennig-Thurau, Thorsten.
     In: International Journal of Research in Marketing.
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141. To Glance or to Peruse: Observational and Active Learning from Peer Consumers. (2017). Huang, Jin.
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142. To Glance or to Peruse: Observational and Active Learning from Peer Consumers. (2017). Huang, Jin.
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143. The Effect of Unexpected Chart Positions on the Firm Value of Music Labels. An Event Study of Album Success. (2016). Mehrafshan, Nima ; Clement, Michel ; Goerke, Bjorn .
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144. The Role of Donations in Quality Disclosure: Evidence from Nonprofit Nursing Homes Full Access. (2016). Lu, Susan F.
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     RePEc:tpr:amjhec:v:2:y:2016:i:4:p:431-462.

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145. Product fit uncertainty and its effects on vendor choice: an experimental study. (2016). Hess, Thomas ; Matt, Christian.
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146. Research Note—When Do Consumers Value Positive vs. Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth. (2016). Yin, Dezhi ; Zhang, Han ; Mitra, Sabyasachi .
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147. Providing Consistent Opinions from Online Reviews: A Heuristic Stepwise Optimization Approach. (2016). Zhang, Zunqiang ; Wei, Qiang ; Guo, Xunhua ; Chen, Guoqing.
     In: INFORMS Journal on Computing.
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148. Competing with Complementors: An Empirical Look at Amazon.com. (2016). Liu, Qihong ; Zhu, Feng.
     In: Harvard Business School Working Papers.
     RePEc:hbs:wpaper:15-044.

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149. Popularity and user diversity of online objects. (2016). Wang, Jia-Hua ; Liu, Jian-Guo ; Han, Jingti ; Yang, Kai ; Zhang, Yi-Lu ; Guo, Qiang.
     In: Physica A: Statistical Mechanics and its Applications.
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150. The Impact of User Review Volume on Consumers Willingness-to-Pay: A Consumer Uncertainty Perspective. (2016). Wu, Yinglu.
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     RePEc:eee:joinma:v:33:y:2016:i:c:p:43-56.

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151. Forecasting sales of new and existing products using consumer reviews: A random projections approach. (2016). Gupta, Sachin ; Schneider, Matthew J.
     In: International Journal of Forecasting.
     RePEc:eee:intfor:v:32:y:2016:i:2:p:243-256.

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152. Like the ad or the brand? Marketing stimulates different electronic word-of-mouth content to drive online and offline performance. (2016). Pauwels, Koen ; Lackman, Andrew ; AKSEHIRLI, ZEYNEP.
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153. Decomposing the effects of online customer reviews on brand, price, and product attributes. (2016). Kostyra, Daniel S ; Klapper, Daniel ; Natter, Martin ; Reiner, Jochen.
     In: International Journal of Research in Marketing.
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154. Social Media Research: A Narrative Review. (2015). Kick, Markus.
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155. On the practical relevance of the attraction effect: A cautionary note and guidelines for context effect experiments. (2015). Lichters, Marcel ; Sarstedt, Marko ; Vogt, Bodo.
     In: Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK.
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156. On the practical relevance of the attraction effect: A cautionary note and guidelines for context effect experiments. (2015). Vogt, Bodo ; Sarstedt, Marko ; Lichters, Marcel.
     In: AMS Review.
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157. Consumer store choice in Asian markets. (2015). Bell, David ; Wang, Yusong.
     In: Marketing Letters.
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158. Service Quality Variability and Termination Behavior. (2015). Chintagunta, Pradeep ; Sriram, S ; Manchanda, Puneet.
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159. Design of Consumer Review Systems and Product Pricing. (2015). Jiang, Yabing ; Guo, Hong.
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160. User Reviews Variance, Critic Reviews Variance, and Product Sales: An Exploration of Customer Breadth and Depth Effects. (2015). Wang, Feng ; Fang, Eric ; Liu, Xuefeng.
     In: Journal of Retailing.
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161. The impact of the variance of online consumer ratings on pricing and demand – An analytical model. (2014). Herrmann, Philipp .
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162. Persuasive Puffery. (2014). Harbaugh, Rick ; Chakraborty, Archishman .
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163. “Popularity Effect” in User-Generated Content: Evidence from Online Product Reviews. (2014). Lin, Mingfeng ; Goes, Paulo B ; Au, Ching-Man .
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164. Online Product Reviews: Implications for Retailers and Competing Manufacturers. (2014). Kwark, Young ; Raghunathan, Srinivasan ; Chen, Jianqing .
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165. How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad.
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166. What We Know and Dont Know About Online Word-of-Mouth: A Review and Synthesis of the Literature. (2014). King, Robert Allen ; Bush, Victoria D ; Racherla, Pradeep .
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167. The commercial contribution of clinical studies for pharmaceutical drugs. (2014). Sood, Ashish ; Stremersch, Stefan ; Kappe, Eelco.
     In: International Journal of Research in Marketing.
     RePEc:eee:ijrema:v:31:y:2014:i:1:p:65-77.

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168. History matters: The impact of reviews and sales of earlier versions of a product on consumer and expert reviews of new editions. (2014). Leenders, Mark A. A. M., ; Situmeang, Frederik B. I., ; Wijnberg, Nachoem M..
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169. Ad Revenue and Content Commercialization: Evidence from Blogs. (2013). Sun, Monic ; Zhu, Feng.
     In: Management Science.
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170. Social Media Metrics — A Framework and Guidelines for Managing Social Media. (2013). Peters, Kay ; Pauwels, Koen ; Ognibeni, Bjorn ; Kaplan, Andreas M ; Chen, Yubo .
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171. Managing Brands in the Social Media Environment. (2013). Gensler, Sonja ; Wiertz, Caroline ; Liu-Thompkins, Yuping ; Volckner, Franziska.
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176. Persuasive Puffery. (2012). Harbaugh, Rick ; Chakraborty, Archishman.
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177. Optimal Search for Product Information. (2012). Villas-Boas, J. Miguel ; Branco, Fernando ; Sun, Monic.
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178. The Visible Hand? Demand Effects of Recommendation Networks in Electronic Markets. (2012). Sundararajan, Arun ; Oestreicher-Singer, Gal .
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179. Seeing the forest despite the trees: Brand effects on choice uncertainty. (2012). Eckert, Christine ; Islam, Towhidul ; Louviere, Jordan J.
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2. Platforms and the Exploration of New Products. (2020). Wright, Julian ; Hagiu, Andrei.
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7. Estimating the Causal Effect of Entry on Generic Drug Prices Using Hatch–Waxman Exclusivity. (2018). Wendling, Brett W ; Olson, Luke M.
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17. Leveraging Experienced Consumers to Attract New Consumers: An Equilibrium Analysis of Displaying Deal Sales by Daily Deal Websites. (2016). Subramanian, Upender ; Rao, Ram C.
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