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Subscriber churn in the Australian ISP market. (1999). Madden, Gary ; Savage, Scott J ; Coble-Neal, Grant .
In: MPRA Paper.
RePEc:pra:mprapa:11450.

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  1. Customer Experience, Loyalty, and Churn in Bundled Telecommunications Services. (2024). Ribeiro, Hugo ; Barbosa, Belem ; Moreira, Antonio C ; Rodrigues, Ricardo.
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    RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241245191.

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  2. Personalized pricing for customer retention: Theory and evidence from mobile communication. (2021). Corrocher, Nicoletta ; Zirulia, Lorenzo ; Capponi, Giovanna.
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:45:y:2021:i:1:s0308596120301609.

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  3. Managing Cellphone Services for Customer Satisfaction: Evidence from the Base?of?the?Pyramid Markets. (2021). Mithas, Sunil ; Mayya, Raveesh ; Khuntia, Jiban ; Agarwal, Ritu.
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    RePEc:bla:popmgt:v:30:y:2021:i:2:p:438-450.

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  4. Behavior-Based Price Discrimination with Experience Goods. (2016). Chung, Hoe Sang.
    In: Manchester School.
    RePEc:bla:manchs:v:84:y:2016:i:5:p:675-695.

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  5. CRM in social media: Predicting increases in Facebook usage frequency. (2015). van den Poel, Dirk ; Ballings, Michel .
    In: European Journal of Operational Research.
    RePEc:eee:ejores:v:244:y:2015:i:1:p:248-260.

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  6. An empirical analysis of multiple services and choices of consumer in the Swedish telecommunications market. (2014). Srinuan, Pratompong ; Bohlin, Erik .
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:38:y:2014:i:5:p:449-459.

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  7. The determinants of mobile operator switching and policy implications in developing countries: A case study of Thailand. (2013). Keesookpun, Chutipong ; Mitomo, Hitoshi.
    In: 24th European Regional ITS Conference, Florence 2013.
    RePEc:zbw:itse13:88472.

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  8. Research Note ---Online Users Switching Costs: Their Nature and Formation. (2012). Kim, Sung S ; Ray, Soumya ; Morris, James G.
    In: Information Systems Research.
    RePEc:inm:orisre:v:23:y:2012:i:1:p:197-213.

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  9. Whither policy design for broadband penetration? Evidence from 30 OECD countries. (2012). Belloc, Filippo ; Nicita, Antonio ; Rossi, Maria Alessandra.
    In: Telecommunications Policy.
    RePEc:eee:telpol:v:36:y:2012:i:5:p:382-398.

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  10. The Nature, Timing and Impact of Broadband Policies: a Panel Analysis of 30 OECD Countries. (2011). Belloc, Filippo ; Nicita, Antonio ; Rossi, Maria Alessandra.
    In: Department of Economics University of Siena.
    RePEc:usi:wpaper:615.

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  11. The impact on broadband access to the Internet of the dual ownership of telephone and cable networks. (2011). Pereira, Pedro ; Ribeiro, Tiago .
    In: International Journal of Industrial Organization.
    RePEc:eee:indorg:v:29:y:2011:i:2:p:283-293.

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  12. Estimating switching costs after introducing Fixed-Mobile Convergence in Japan. (2011). Nakamura, A..
    In: Information Economics and Policy.
    RePEc:eee:iepoli:v:23:y:2011:i:1:p:59-71.

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  13. Whither Broadband Policy? In Search of Selective Intervention. (2009). Belloc, Filippo ; Nicita, Antonio ; Rossi, Maria Alessandra.
    In: Department of Economics University of Siena.
    RePEc:usi:wpaper:567.

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  14. The Impact on Broadband Access to the Internet of the Dual Ownership of Telephone and Cable Networks. (2006). Pereira, Pedro ; Ribeiro, Tiago .
    In: Working Papers.
    RePEc:net:wpaper:0610.

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  15. Network competition and consumer churn. (2000). Gans, Joshua.
    In: Information Economics and Policy.
    RePEc:eee:iepoli:v:12:y:2000:i:2:p:97-109.

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References

References cited by this document

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  2. Assessing the potential for consumer-driven renewable energy development in deregulated electricity markets dominated by renewables. (2020). Ndebele, Tom.
    In: Energy Policy.
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  3. Sustainable development and consumption: The role of trust for switching towards green energy. (2020). Cabanelas, Pablo ; Mezger, Andrea ; Rudiger, Klaus ; Cabiddu, Francesca ; Lopezmiguens, Jesus M.
    In: Business Strategy and the Environment.
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  4. Consumer switching in retail electricity markets: Is price all that matters?. (2019). Scarpa, Riccardo ; Marsh, Dan ; Ndebele, Tom.
    In: Energy Economics.
    RePEc:eee:eneeco:v:83:y:2019:i:c:p:88-103.

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  5. Rational Buyers Search When Prices Increase. (2019). Gilbukh, Sonia ; Luis , .
    In: CEPR Discussion Papers.
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  6. Wage Expectations for Higher Education Students in Spain. (2016). Romero Medina, Antonio ; Alonso-Borrego, César.
    In: LABOUR.
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  7. Preferences for improved cook stoves: Evidence from rural villages in north India. (2015). Jeuland, Marc ; Tan, J S ; Ramanathan, V ; Bhojvaid, V ; Rehman, I H ; Kar, A ; Patange, O ; Pattanayak, S K ; Lewis, J J.
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  8. Modelling generator maintenance scheduling costs in deregulated power markets. (2015). Paudyal, Krishna ; Dahal, Keshav ; Al-Arfaj, Khalid .
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  9. A Cognitive Perspective on the Business Case for Corporate Sustainability. (2015). Hockerts, Kai.
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  10. What makes people seal the green power deal? — Customer segmentation based on choice experiment in Germany. (2014). Tabi, Andrea ; Hille, Stefanie Lena ; Wustenhagen, Rolf.
    In: Ecological Economics.
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  11. Supplier choice and WTP for electricity attributes in an emerging market: The role of perceived past experience, environmental concern and energy saving behavior. (2013). Ramos-Real, Francisco ; González, Rosa ; AMADOR, FRANCISCO JAVIER ; Gonzalez, Rosa Marina.
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  12. Wage expectations for higher education students in Spain. (2010). Romero Medina, Antonio ; Alonso-Borrego, César.
    In: UC3M Working papers. Economics.
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  13. Whats Driving Sustainable Energy Consumption? A Survey of the Empirical Literature. (2009). Schleich, Joachim ; Rennings, Klaus ; Brohmann, Bettina ; Heinzle, Stefanie ; Wustenhagen, Rolf.
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  14. Measuring Welfare Gains from Better Quality Infrastructure. (2009). Lokshin, Michael.
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  15. Using Elicited Choice Probabilities to Estimate Random Utility Models: Preferences for Electricity Reliability. (2008). Manski, Charles ; Lach, Saul ; blass, asher.
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  16. Students’ Assessment of Higher Education in Spain. (2008). Romero Medina, Antonio ; Alonso-Borrego, César.
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  17. Students assessment of higher education in Spain. (2008). Romero Medina, Antonio ; Alonso-Borrego, César.
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  18. Measuring welfare gains from better quality infrastructure. (2007). Lokshin, Michael ; Klytchnikova, Irina .
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  20. Subscriber churn in the Australian ISP market. (1999). Madden, Gary ; Savage, Scott J ; Coble-Neal, Grant .
    In: MPRA Paper.
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  21. Subscriber churn in the Australian ISP market. (1999). Savage, Scott ; Madden, Gary ; Coble-Neal, Grant .
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