Netflix Privacy Rights Metrics
Between January 1, 2023 and December 31, 2023, we received and responded to privacy rights requests from individuals in the US as follows:
Type of Request | Metrics |
Request to Know | Number received: 118 Number complied with in whole or part: 106 Number denied: 12 Average response time: 5.2 days |
Request to Delete | Number received: 9,551 Number complied with in whole or part: 9,275 Number denied: 276 Average response time: 2.6 days |
Right to Correct | Number received: 2 Number complied with in whole or part: 1 Average response time: 1.7 days |
Request to Opt-Out of Sale or Sharing | Number received: 278,713 Number complied with in whole or part: 278,678 Number denied: 35 Average response time: 1.7 days |
The metrics are based on requests received from individuals through privacy@netflix.com. The metrics for opt out of sale or sharing also include requests received through a Global Privacy Control (GPC) signal.
Requests may be denied due to various reasons including lack of verification or for other reasons permissible under applicable law.