[Datastream #BSO-352367]: goes-east server delay

Hello Joao, 

Our machine is working much better, we hope you are getting satisfaction now 
with the GOES-East ADDE server..

Please let us know if you are still having any problems accessing data...

Cheers, 

Jeff


> > Hi Jeff,
> 
> Hello Joao,
> >
> > I'm using McIDAS (visad) to access GOES EAST and WEST (FD, NH and SH) data.
> > I've noticed that my "adde" request for the goes east server
> > "goeseast.unidata.ucar.edu" is not receiving any response.
> > This is how my request looks like:
> 
> 
> Yes, we are experiencing a heavy "load average" currently
> on this machine. We ~think it is due to some bad scans from the goes-east
> platform causing the indexing to slow...or stop. We are looking into it and 
> apologize
> for any inconvenience.
> 
> Tom Yoksas, our McIDAS/ADDE expert is on travel, so we are moving a bit 
> slower than normal
> on a fix. Please bear with us as we hopefully approach a solution :)
> 
> 
> 
> >
> > /path/to/McIDAS-V-System/jre/bin/java -classpath
> > .:/path/to/McIDAS-V-System/visad.jar
> > edu.wisc.ssec.mcidas.AreaDirectoryList
> > "adde://goeseast.unidata.ucar.edu/imagedir?group=EAST&descr=FD&user=idv&band=all&pos=all&version=1"
> >
> > It usually receives a response featuring a list of the last available
> > satellite data.
> > A similar request for the goes west server works, which is making me
> > believe that something wrong is going on with your goeseast server.
> > As I've mentioned, I've already experienced this situation some time
> > ago, but this last one is happening since May, 16.
> > Any help on this, I would be grateful.
> >
> > Cheers,
> >
> > Joao
> >
> 
> 
> Thank you for your patience,
> 
> Jeff
> 
> 
> Jeff Weber
> Unidata User Support
> http://www.unidata.ucar.edu

Jeff Weber
Unidata User Support
http://www.unidata.ucar.edu

Ticket Details
===================
Ticket ID: BSO-352367
Department: Support Datastream
Priority: Normal
Status: Open