[Support #LER-901685]: Java3d version

Hi Kevin-

> First off, just wanted to see if you got my support email I sent via the
> web yesterday?  I did not get an auto-respond message, so I think not . ..

No, we didn't get anything from you.  If it's not related to the graphics
issue, please send it in as a separate query to address@hidden

> Secondly, as I get busy with IDV now that the semester is done, what is
> the maxium supported version of Java3D?  It appears that 1.5.2 does not
> work on Windows32, while 1.3.2 does.

We ship 1.5.2 with the installer and it should work with Windows provided 
the graphics driver supports OpenGL 1.3 or higher.  Have you updated to the 
latest version of the driver?  What type of card is this?  When you say it 
 "doesn't work", what happens?  Do you get a grey screen or does it refuse 
to start?  1.5.2 should default to Direct-X if the card says it doesn't support 
the required version.   Here's a link to some information 
about the system requirements for 1.5.2:

https://j3d-core.dev.java.net/j3d1_5_2/RELEASE-NOTES.html#Windows

You might need the latest version of Direct-X if you are on an older
system.

Glad to hear you are getting some time to play around with IDV.
Please let us know of any questions or issues (address@hidden).

Don

Ticket Details
===================
Ticket ID: LER-901685
Department: Support IDV
Priority: Normal
Status: Open