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Student Support Services Program

Grant Type
Discretionary grant
Office
ALN
84.042
Contact
Lavelle Wright
202-987-1300
Eligibility
Institutions of Higher Education (IHEs)
Application Deadline
Application Status
Closed

What's New
  • The 2023-2024 Student Support Services Annual Performance Report is available November 4, 2024.  To access the APR content, click on the APR tab above.
  • APR Digital Signature Guide: PDF (712K)
  • TRIO Maps Home Page (We encourage you to bookmark the TRIO Maps Home Page, to more easily access the maps and for updates.)
  • 2024 Federal TRIO Programs Current-Year Low-Income Levels 
  • Letter to TRIO and GEAR UP programs' project directors about an ED and HHS collaborative for disconnected youth (MS Word, 76k)

Program Office: Federal TRIO Programs
CFDA Number: 84.042
Program Type: Discretionary/Competitive Grants
Also Known As: SSS, TRIO (SSS is one of eight TRIO programs.)

Program Description

Through a grant competition, funds are awarded to institutions of higher education to provide opportunities for academic development, assist students with basic college requirements, and to motivate students toward the successful completion of their postsecondary education. Student Support Services (SSS) projects also may provide grant aid to current SSS participants who are receiving Federal Pell Grants (# 84.063). The goal of SSS is to increase the college retention and graduation rates of its participants.

Types of Projects

All SSS projects must provide: academic tutoring, which may include instruction in reading, writing, study skills, mathematics, science, and other subjects; advice and assistance in postsecondary course selection, assist student with information on both the full range of student financial aid programs, benefits and resources for locating public and private scholarships; and assistance in completing financial aid applications. Education or counseling services designed to improve the financial and economic literacy and assist students in applying for admission to graduate and professional programs; and assist students enrolled in two-­year institutions and applying for admission to, and obtaining financial assistance for enrollment in four­-year programs. The SSS projects may also provide individualized counseling for personal, career, and academic information, activities, and instruction designed to acquaint students with career options; exposure to cultural events and academic programs not usually available; mentoring programs, securing temporary housing during breaks for students who are homeless youths and students who are in foster care or are aging out of the foster care system.

Who May Apply: (by category) Institutions of Higher Education (IHEs)

Applicant Eligibility

Institutions of higher education or a combination of institutions of higher education are the only entities eligible to compete for funds under the Student Support Services program. If you have questions about eligibility, please contact OPE_TRIO@ed.gov.

Participant Eligibility for Program Services

To receive assistance, students must be enrolled or accepted for enrollment in a program of postsecondary education at a grantee institution. Low-income students who are first-generation college students and students with disabilities evidencing academic need are eligible to participate in SSS projects. Two-thirds of the participants in any SSS project must be either disabled or potential first-generation college students from low-income families. One-third of the disabled participants must also be low-income students.

Participant Eligibility for Grant Aid

To receive SSS program grant aid, students must be current participants in the SSS project who are in their first two years of postsecondary education and receiving Federal Pell Grants. Grant aid may be offered to students who have completed their first two years of postsecondary education and are receiving Federal Pell Grants if the institution demonstrates that these students are at high risk of dropping out and it has first met the needs of all its eligible first and second-year students.

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Timeline 
This program operates on a five-year grant cycle

Last Competition: FY 2020

Next Competition: FY 2025
Applications Available: May 1, 2024
Deadline for Transmitting Applications: July 15, 2024

Federal Register Notices

  • Notice Inviting Applications for New Awards for FY 2025 dated May 1, 2024 | PDF

Current Application

Student Support Services applications for FY 2025 must be submitted electronically using Grants.gov.

Tips and Assistance

Pre-Application Technical Assistance Workshops for Student Support Services

There will be 10 Pre-Application Technical Assistance Webinars for applicants interested in submitting applications for FY 2025 new awards. The webinars will take place on the following dates and times:

Application Contacts

Lavelle Wright, (202) 987-1300

Mose Cartier, (202) 453-7373

U.S. Department of Education
Student Support Services Program
400 Maryland Avenue, S.W.
Washington, DC 20202
E-mail: OPE_TRIO@ed.gov

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SSS Home | TRIO Home | Discretionary Grant Application Packages

FY 2023

Projects funded for 2023-24: MS Excel (64K)

FY 2022

Projects funded for 2022-23: MS Excel (66K)

FY 2021

Projects funded for 2021-22: MS Excel (65K)

FY 2020

Projects funded for 2020-21: MS Excel (77K)

FY 2019

Projects funded for 2019-20: MS Excel (62K)

FY 2018

Projects funded for 2018-19: MS Excel (71K)

FY 2017

Projects funded for 2017-18: MS Excel (70K)

FY 2016

Projects funded for 2016-17: MS Excel (189K)

FY 2015

Projects funded for 2015-16: MS Excel (178K) | PDF (865K)

FY 2014

Projects funded for 2014-15: download files MS Excel (170K) | PDF (831K)

FY 2013

Projects funded for 2013-14: download files MS Excel (181K)

FY 2012

Projects funded for 2012-13: download files MS Excel (177K) | PDF (816K)

FY 2011

Projects funded for 2011-12: download files MS Excel (163K) | PDF (791K)

FY 2010

Projects funded for 2010-11: download files MS Excel (164K) | PDF (785K)

FY 2009

Projects funded for 2009-10: download files MS Excel (145K) | PDF (780K)

FY 2008

Projects funded for 2008-09: download files MS Excel (127K) | PDF (347K)

FY 2007

Projects funded for 2007-08: download files MS Excel (118K) | PDF (349K)

FY 2006

Projects funded for 2006-07: download files MS Excel (120K) | PDF (413K)

FY 2005

Projects funded for 2005-06: download files MS Excel (157K) | PDF (74K)

FY 2004

Projects funded for 2004-05: download files MS Excel (110K) | PDF (357K)

FY 2003

Projects funded for 2003-04: download files MS Excel (111K) | PDF (354K)

FY 2002

Projects funded for 2002-03: download files MS Excel (109K) | PDF (118K)

FY 2001

Projects funded for 2001-02: download files MS Excel (127K) | PDF (56K)

FY 2000

Projects funded for 2000-01: download files MS Excel (94K) | PDF (35K)

FY 1999

Projects funded for 1999-00: download files PDF (39K)

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TRIO Home

FY 2023

Funding Allocation for SSS: $380,816,215
Number of Awards: 1,159
Number of Participants: 208,738
Average Award: $328,573
Average Number of Participants: 180
Average Cost per Participant: $1,824

FY 2022

Funding Allocation for SSS: $367,195,716 
Number of Awards: 1,162 
Number of Participants: 209,286 
Average Award: $316,003 
Average Number of Participants: 180 
Average Cost per Participant: $1,755

FY 2021

Funding Allocation for SSS: $363,222,465
Number of Awards: 1,149
Number of Participants: 207,699
Average Award: $316,121
Average Number of Participants: 181
Average Cost per Participant: $1,749

FY 2020

Funding Allocation for SSS: $365,656,182
Number of Awards: 1,155
Number of Participants: 208,746
Average Award: $316,585
Average Number of Participants: 181
Average Cost per Participant: $1,752

FY 2019

Funding Allocation for SSS: $337,107,672
Number of Awards: 1,066
Number of Participants: 202,255
Average Award: $316,236
Average Number of Participants: 190
Average Cost per Participant: $1,667

FY 2018

Funding Allocation for SSS: $322,608,056
Number of Awards: 1,069
Number of Participants: 202,880
Average Award: $301,785
Average Number of Participants: 190
Average Cost per Participant: $1,590

FY 2017

Funding Allocation for SSS: $310,042,423
Number of Awards: 1,069
Number of Participants: 202,913
Average Award: $290,030
Average Number of Participants: 190
Average Cost per Participant: $1,528

FY 2016

Funding Allocation for SSS: $302,405,536
Number of Awards: 1,071
Number of Participants: 203,290
Average Award: $282,358
Average Number of Participants: 190
Average Cost per Participant: $1,488

FY 2015

Funding Allocation for SSS: $297,256,676
Number of Awards: 1,081
Number of Participants: 205,263
Average Award: $274,983
Average Number of Participants: 190
Average Cost per Participant: $1,448

FY 2014

Funding Allocation for SSS: $288,631,903 *
Number of Awards: 1,027
Number of Participants: 202,492
Average Award: $281,044
Average Number of Participants: 197
Average Cost per Participant: $1,425

* Total SSS funding includes $6,966,280 from FY 2014 funds that was used to forward fund 25 SSS grants for the 2014-15 project year.

FY 2013

Funding Allocation for SSS: $274,739,441
Number of Awards: 1,027
Number of Participants: 197,068
Average Award: $267,516
Average Number of Participants: 192
Average Cost per Participant: $1,394

FY 2012

Funding Allocation for SSS: $290,325,810
Number of Awards: 1,028
Number of Participants: 202,750
Average Award: $282,418
Average Number of Participants: 197
Average Cost per Participant: $1,432

FY 2011

Funding Allocation for SSS: $290,572,674
Number of Awards: 1,029
Number of Participants: 202,921
Average Award: $282,384
Average Number of Participants: 197
Average Cost per Participant: $1,482

FY 2010

Funding Allocation for SSS: $302,514,811
Number of Awards: 1034
Number of Participants: 204,096
Average Award: $292,568
Average Number of Participants: 197
Average Cost per Participant: $1,482

FY 2009

Funding Allocation for SSS: $301,525,678 *
Number of Awards: 946
Number of Participants: 198,057
Average Award: $318,738
Average Number of Participants: 209
Average Cost per Participant: $1,522

* Total funding includes $19,506,097 in one-time Grant Aid supplemental grants.

FY 2008

Funding Allocation for SSS: $284,364,806
Number of Awards: 947
Number of Participants: 198,940
Average Award: $300,280
Average Number of Participants: 210
Average Cost per Participant: $1,429

FY 2007

Funding Allocation for SSS: $271,566,777
Number of Awards: 949
Number of Participants: 199,499
Average Award: $286,161
Average Number of Participants: 210
Average Cost per Participant: $1,361

FY 2006

Funding Allocation for SSS: $271,412,971
Number of Awards: 953
Number of Participants: 201,471
Average Award: $284,799
Average Number of Participants: 211
Average Cost per Participant: $1,347

FY 2005

Funding Allocation for SSS: $277,772,932
SSS funding less one-time hurricane supplements: $274,545,170
Number of Awards: 959
Number of Participants: 203,212
Average Award: $286,283 *
Average Number of Participants: 212
Average Cost per Participant: $1,351 *

Note: Average award and cost per participant based on total funding less one-time supplements.

FY 2004

Funding Allocation for SSS: $263,030,892
Number of Awards: 935
Number of Participants: 196,237
Average Award: $281,316
Average Number of Participants: 210
Average Cost per Participant: $1,340

The FY 2004 funding for SSS includes $28,229,965 for grant aid.

FY 2003

2003 Total funding for SSS: $263,650,147
Number of Awards: 936
Number of Participants: 196,716
Average Award: $281,678
Average Number of Participants: 211
Average Cost per Participant: $1,340

FY 2002

Funding Allocation for SSS: $262,711,302
Number of Awards: 937
Number of Participants: 198,551
Average Award: $280,375
Average Number of Participants: 212
Average Cost per Participant: $1,323

The FY 2002 funding includes $3,740,000 for one-time supplemental grants for technology for some SSS projects and $28,293,179 in grant aid.

FY 2001

Funding Allocation for SSS: $254,892,170
Number of Awards: 944
Number of Participants: 199,956
Average Award: $270,013
Average Number of Participants: 212
Average Cost per Participant: $1,273

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Legislation 

  • Higher Education Act of 1965, as amended; Title IV, Part A, Subpart 2, Chapter 1, Sec. 402D; 20 U.S.C. 1070a-14 download files MS Word (217K) | PDF (188K)
  • Legislation for SSS Grant Aid download files MS Word (22K)

Regulations

Guidance

  • Uniform Guidance Information for ED Grantees -- Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards: The Department has worked closely with the Office of Management and Budget (OMB) to streamline some federal circulars into a single guidance document, and make conforming changes to Department regulations. The old rules do not change — they are simply repackaged and enhanced to reduce burden on grantees. The new combined document is known as the "Uniform Guidance" and is codified at 2 CFR 200. The new guidance will take effect for recipients of Federal funds for awards made on or after December 26, 2014. The new regulations do not impact any Department of Education awards received prior to this date. 

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Mailing Address

U.S. Department of Education, OPE
Higher Education Programs
Student Support Services 
400 Maryland Avenue, S.W.
Washington, DC 20202

Email Address

OPE_TRIO@ed.gov

Key Staff

Division Director
James Davis, (202) 453-7814, james.davis@ed.gov

Project Assignments

Program SpecialistState
Mose Cartier
202-453-7373
Illinois, Louisiana, Montana, New Mexico, Oklahoma, Virginia
Erik Jones
202-987-0082
Alabama, Arizona, Florida, Pennsylvania, Vermont, Washington
Jaslynn Laurence
202-453-7612
Colorado, Idaho, Kansas, Missouri, New Jersey, South Carolina, Tennessee
Candace Lee 
202-987-1103
Arkansas, Hawaii, Kentucky, Maryland, New York
Shalita Steele
202-453-6143
Connecticut, Guam, Minnesota, Mississippi, New Hampshire, North Dakota, Oregon, Puerto Rico, Wisconsin, Wyoming
Andre Swann
202-987-0450
Georgia, Iowa, Massachusetts, Nebraska, Pennsylvania, Utah, West Virginia
Harold Wells
202-987-0481
Indiana, Michigan, Nevada, Ohio
Lauren MacGregor-Williams
202-453-5613
California
Lavelle Wright
202-987-1300
Alaska, Delaware, Maine, North Carolina, Rhode Island, South Dakota, Texas

Student Service Organizational Directory

Reports

  • Postsecondary Degree Completion Rates Among Students on the Upward Bound/Upward Bound Math-Science to Student Support Services Pathway PDF (957KB)
  • Fast Facts Report for the Student Support Services Program PDF (302K)
  • Persistence and Completion in Postsecondary Education of Participants in the TRIO Student Support Services Program PDF (813K)
  • National Evaluation of Student Support Services: Examination of Student Outcomes After Six Years (2010) compares the educational outcomes of Student Support Services (SSS) program participants and non-SSS program participants six years after enrolling in college as first-year students.
    • Full Report download files PDF (1.97MB)
  • An Interim Report on the Student Support Services Program: 2002-03 and 2003-04, With Select Data From 1998-2002 download files Word (3.2M) | PDF (541K)
  • A Profile of the Student Support Services Program: 1998-1999 Through 2001-2002 download filesWord (1.04M) | PDF (770K)
  • A Profile of the Student Support Services Program: 1997-99 download files Word (1.9M) | PDF (706K) 

Frequently Asked Questions

  Select a link below to jump to the relevant page section.
  1. What is the purpose of the Student Support Services Program?
  2. What are the laws that govern the Student Support Services Program?
  3. What is the application deadline for the competition?
  4. Who is eligible to receive a SSS grant?
  5. Are there competitive preference priorities in the competition?
  6. What is the recommended page limit for applications?
  7. Is an applicant allowed to submit multiple applications?
  8. What kinds of activities can be supported with grant funds?
  9. What is the duration of the average grant?
  10. What is the average annual grant amount?
  11. Are applicants required to have an indirect cost rate?
  12. How are applicants required to present Federal and non-Federal expenditures?
  13. In responding to the Quality of Project Design selection criterion, what type of evidence needs to be provided?
  14. Is there a cost matching requirement? If so, are in-kind contributions acceptable as part of the grantee's match?
  15. Who is eligible to receive Prior Experience Points?
  16. What are the reporting requirements for grantees? What kind of records and data should be maintained or collected in order to complete required reports?
  17. Are there program-wide performance measures?
  18. What are some ways to avoid common application mistakes?


1. What is the purpose of the Student Support Services Program?
 

The purpose of the Student Support Services Program (SSS) is to increase the number of disadvantaged low-income college students, first-generation college students, and college students with disabilities in the United States who successfully complete a program of study at the postsecondary level.

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2. What are the laws that govern the Student Support Services Program?
 

The SSS Program is authorized by the Higher Education Act (HEA) of 1965, as amended by the Higher Education Opportunity Act (HEOA) of 2008 [20 U.S.C. 1070a-11]. The law can be found here, and the regulations can be found here.

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3. What is the application deadline for the competition? 
 

The deadline for transmittal of application is 11:59 pm ET on July 15, 2024.

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4. Who is eligible to receive a SSS grant? 
 

An institution of higher education, or a consortia of institutions of higher education, is eligible to receive a grant to carry out a SSS project.

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5. Are there competitive preference priorities in the competition?
 

There will be two competitive preference priorities for a total of up to 8 points.

Competitive preference priority 1 is Meeting students social, emotional, and academic needs (up to 3 points).

To address this priority, an applicant may design a projects to improve students' social, emotional, academic, and career development needs, with a focus on underserved students, by creating education and work-based settings that are supportive, positive, identity-safe and inclusive, including with regard to race, ethnicity, culture, language, and disability status.

Competitive preference priority 2 is increasing postsecondary education access, affordability, completion and post-enrollment success (up to 5 points).

To address this priority, an applicant may design a project to increase postsecondary education access and reducing the cost of college by creating clearer pathways for students between institutions and making transfer of course credits more seamless and transparent (up to 2 points).

An applicant may also address this priority by establishing a system of high-quality data collection and analysis, such as data on enrollment, persistence, retention, completion, and post-college outcomes, for transparency, accountability, and institutional improvement (up to 3 points).

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6. What is the recommended page limit for applications? 
 

The recommended page limit for applications is 65 pages.

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7. Is an applicant allowed to submit multiple applications? 
 

An applicant may submit multiple applications if each separate application describes a project that will serve a different campus or a different population to include students who are limited English proficient, students from groups that are historically underrepresented in postsecondary education, students with disabilities, students who are homeless children and youths, students who are in foster care or are aging out of the foster care system, and other disconnected students (section 402A(c)(5) of the HEA).

Under section 402A(h)(1) of the HEA, the term "different campus" means a site of an IHE that- — (a) is geographically apart from the main campus of the institution; (b) is permanent in nature; and (c) offers courses in educational programs leading to a degree, certificate, or other recognized educational credential.

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8. What kinds of activities can be supported with grant funds?
 

A Student Support Services project must provide the following services:

  • Academic tutoring, directly or through other services provided by the institution, to enable students to complete postsecondary courses, which may include instruction in reading, writing, study skills, mathematics, science, and other subjects.
  • Advice and assistance in postsecondary course selection.
  • Information on both the full range of Federal student financial aid programs and benefits (including Federal Pell Grant awards and loan forgiveness) and resources for locating public and private scholarships; and
  • Education or counseling services designed to improve the financial and economic literacy of students, including financial planning for postsecondary education.
  • Activities designed to assist participants enrolled in four-year institutions of higher education in applying for admission to, and obtaining financial assistance for enrollment in, graduate and professional programs.
  • Activities designed to assist students enrolled in two-year institutions of higher education in applying for admission to, and obtaining financial assistance for enrollment in, a four-year program of postsecondary education.

A Student Support Services project may provide the following services:

  • Individualized counseling for personal, career, and academic matters provided by assigned counselors.
  • Information, activities, and instruction designed to acquaint students participating in the project with the range of career options available to the students.
  • Exposure to cultural events and academic programs not usually available to disadvantaged students.
  • Mentoring programs involving faculty or upper-class students, or a combination thereof.
  • Securing temporary housing during breaks in the academic year for—
    • Students who are homeless children and youths or were formerly homeless children and youths; and foster care youths.
  • Programs and activities specially designed for students who are limited English proficient, students from groups that are traditionally underrepresented in postsecondary education, students who are individuals with disabilities, students who are homeless children and youths, students who are foster care youth, or other disconnected students.

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9. What is the duration of the average grant?
 

All SSS grants are funded for 60 months.

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10. What is the average annual grant amount?
 

The estimated average grant amount is $324,456.

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11. Are applicants required to have an indirect cost rate?
 

All grants awarded under the Student Support Services Program (84.042A) are designated as training grants. The Education Department General Administrative Regulations (EDGAR) limits reimbursement to grantees for indirect costs they incur under training grants to the grantee's actual indirect costs as determined by the grantee's negotiated indirect cost agreement or a maximum of 8 percent of a modified total direct cost base, whichever is less. (NOTE: This limitation does not apply to State agencies, or local governments, or federally recognized Indian tribal governments. [§75.562(c) (2)].

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12. How are applicants required to present Federal and non-Federal expenditures? 
 

All applicants must fill out the Project Budget Summary Form in the SSS Application Package which can found at Grants.gov/. Applicants must also provide a detailed budget narrative for the first year of the grant performance period. The narrative must address Federal expenditures and matching contributions.

In completing the Federal section of the Project Budget Summary Form, the total requested amounts in years two through five should not exceed the total requested amount in the first year. For example, if an applicant requests $300,000 in the first year, they cannot request more than $300,000 in each subsequent year.

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13. In responding to the Quality of Project Design selection criterion, what type of evidence needs to be provided? 
 

In responding to this criterion, applicants should address how the design of the project demonstrates a rationale utilizing a logic model to demonstrate theoretical and operational relationships among the key project components and desired outcomes. Applicants should also address how they will achieve their intended goals and the ongoing efforts to examine the effects of the project components.

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14. Is there a cost matching requirement? If so, are in-kind contributions acceptable as part of the grantee's match?
 

Generally, there is no cost matching requirement for grants funded under the Student Support Services Program. However, successful applicants that choose to use SSS Program funds to provide grant aid to students must provide matching funds, in cash, from non-federal funds source(s), in an amount that is not less than 33 percent of the total amount of the SSS Program funds used for this aid. This matching requirement does not apply to a grant recipient that is an institution of higher education eligible to receive funds under Part A or Part B of Title III or under Title V of the Higher Education Act (HEA).

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15. Who is eligible to receive Prior Experience Points? 
 

The Secretary will award up to 15 prior experience points to applicants that have conducted an SSS Program project within the last three Federal government fiscal years, based on their documented experience. Prior experience points, if any, will be added to the application's averaged reader score to determine the total score for each application.

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16. What are the reporting requirements for grantees? What kind of records and data should be maintained or collected in order to complete required reports?
 

All SSS Program grantees are required to submit an annual performance report documenting the persistence and degree attainment of their participants. Since students may take different lengths of time to complete their degrees, multiple years of performance report data are needed to determine the degree completion rates of SSS Program participants. The Department of Education will aggregate the data provided in the annual performance reports from all grantees to determine the accomplishment level.

All SSS Program grantees are required to maintain participant records that show—

  • The basis for the grantee's determination that each participant is eligible to participate in the program if the student meets all of the following requirements:
  1. Is a citizen or national of the United States or meets the residency requirements for Federal student financial assistance.
  2. Is enrolled at the grantee institution or accepted for enrollment in the next academic term at that institution.
  3. Has a need for academic support, as determined by the grantee, in order to pursue successfully a postsecondary educational program.
  4. Is—
    1. A low-income individual;
    2. A first-generation college student; or
    3. An individual with disabilities;
    4. The grantee's basis for determining the academic need for each participant;
    5. The services that are provided to each participant;
    6. The performance and progress of each participant by cohort for the duration of the participant's attendance at the grantee institution; and
    7. To the extent practicable, any services the participant receives during the project year from another Federal TRIO program or another federally funded program that serves populations similar to those served under the SSS program.

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17. Are there program-wide performance measures?
 

The success of the Student Support Services Program is measured by the postsecondary persistence and degree completion rates of SSS participants that remain at the grantee institution.

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18. What are some ways to avoid common application mistakes?
 

In every SSS competition, applicants make avoidable mistakes that result in their application being rejected. To help reduce the chances that an application will be rejected for an avoidable mistake, please consider the following best practices:

Submit your application in advance of the deadline. Applications that are not fully uploaded and time-stamped by 11:59:59 pm Eastern Time on the application deadline date of July 15, 2024, are considered late and are rejected. Follow the instructions in the Application Package and Common Instructions for Applicants to Department of Education Discretionary Grant Programs, published in the Federal Register on December 7, 2022 (87 FR 75045) and available here.

Check your ability to submit an application and verify your System for Award Management (SAM) registration before the application deadline date. An applicant needs a Unique Entity Identifier (UEI) number in order to submit an application. If you do not have one, or need to renew one, the process can take weeks. Successful registration in SAM is a prerequisite to being able to register in Grants.gov and submit an application electronically. Please consult the Application Package for more information.

Adequately address the program requirements in the Notice Inviting Applications. Applications that fail to adequately address the program requirements are considered incomplete and will be rejected.

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2023-24 Student Support Services (SSS) Annual Performance Report (APR) Data Collection 

The 2023-24 SSS APR form and instructions are available in PDF format; below. Online data collection begins November 4, 2024. 

Deadline: December 6, 2024

Text Documents |APR Web Site | Help Desk | Program Specialists |

Text Documents

SSS APR Web Site

  • Access SSS APR Online Data Collection Application at: https://trio.ed.gov
  • Data collection begins: November 4, 2024. 
  • Deadline: December 6, 2024

Help Desk

Beginning on the go-live date, you will be able to consult the Help Desk via telephone (703-885-8008) or e-mail (TRIO@helpdesk.thetactilegroup.com) related to technical issues in accessing and using the Web application. 

Program Specialists

Please contact your program specialist directly if you have questions requiring policy clarifications or interpretations of the data requirements of the report. See below for a list of staff assignments by state.

Program SpecialistState
Mose Cartier
202-453-7373
Illinois, Louisiana, Montana, New Mexico, Oklahoma, Virginia
Erik Jones
202-987-0082
Alabama, Arizona, Florida, Pennsylvania, Vermont, Washington
Jaslynn Laurence
202-453-7612
Colorado, Idaho, Kansas, Missouri, New Jersey, South Carolina, Tennessee
Candace Lee 
202-987-1103
Arkansas, Hawaii, Kentucky, Maryland, New York
Shalita Steele
202-453-6143
Connecticut, Guam, Minnesota, Mississippi, New Hampshire, North Dakota, Oregon, Puerto Rico, Wisconsin, Wyoming
Andre Swann
202-987-0450
Georgia, Iowa, Massachusetts, Nebraska, Pennsylvania, Utah, West Virginia
Harold Wells
202-987-0481
Indiana, Michigan, Nevada, Ohio
Lauren MacGregor-Williams
202-453-5613
California
Lavelle Wright
202-987-1300
Alaska, Delaware, Maine, North Carolina, Rhode Island, South Dakota, Texas
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