Pricing Tactics
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About this ebook
A treasure chest of tips, tricks, and techniques for maximizing profit. Here are tactical actions to help you reach or exceed your strategic pricing objectives. This book describes pricing issues common to business professionals in any industry. Pricing is where the "rubber meets the road." Price is king and it's often the driving force in attracting and retaining clients and customers. Read how small business owners thrive during any economic condition. Read about raising prices, cutting prices, how to use price specials such as coupons, allowances, and discounts, and how to apply price adjustments. Calculate the sales needed to make a price change work. Understand when a price is needed. Learn the best ways to handle a price increase, how much you can raise your price, stealth pricing, and how to handling price objections and bottom-fishing cheap buyers. Recognize when you should turn down that job opportunity and know when your price is right.
Robert C. Brenner
Robert Brenner is an engineer, consultant, college professor, historical genealogist, and professional speaker with extensive experience in research and information publishing. A retired naval officer with distinguished service in both nuclear submarines and microelectronic research and development, he holds a bachelor's degree (BSEE) and two master's degrees (MSEE, MSSM). He was recognized a Very High Speed Integrated Circuit (VHSIC) microelectronics pioneer by the DOD and served four years in R&D at TRW after a 23-year Navy career.He is the author of 56 books including Going Solar: a Homeowner’s Experience, Power Up! The Smart Guide to Home Solar Power: How to Make a Wise Solar Investment, How to Construct (and Use) the 45W Harbor Freight Solar Kit, Supernatural & Strange Happenings in the Bible, and Supernatural & Strange Happenings in the Family. In addition, he has written over 275 articles including over 50 articles for Survival Life.com and Survivorpedia.He taught computer technology and engineering subjects at the community college, university, and graduate school levels and has been a guest speaker at over 50 national conferences and symposiums. He is an avid supporter of solar technology and learns by doing. A futurist, he enjoys the challenge of research and is currently sharing his findings through his writing and public presentations. Professor Brenner can be reached at brennerbooks@san.rr.com.
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Pricing Tactics - Robert C. Brenner
Pricing Tactics
Increase Sales - Maximize Profit
Robert C. Brenner, MSEE, MSSM
Published by
Brenner Information Group
Smashwords Edition
ISBN 978-1-930199-23-1
Copyright 2013 Brenner Information Group. All rights reserved. Brief quotations of the material in this book may be used in other books, broadcast and print media, and presentations, provided full prominent credit is given as follows: "From Pricing Tactics: Increase Sales - Maximize Profit by Robert Brenner. Published by Brenner Information Group." For larger excerpts or reprint rights, contact the publisher.
This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.
About This Book
This book contains ideas and techniques for reaching and possibly exceeding your pricing objectives. Pricing Tactics explains product and service pricing from a profit perspective. Read how owners survive and thrive during both good and bad economic times. In this book you’ll learn:
- How to price it right the first time.
- When to raise price. How to know it’s time.
- How to handle a price increase.
- How some sellers hide a price increase.
- How much you can raise price without resistance.
- How to handle objections to your new price.
- When to know it’s time to reduce your price.
- Best ways to actually cut your price.
- Coupons, checks, rebates, discounts, and allowances.
- Calculating the additional sales needed to make a price cut work.
- How to handle a price cut.
- Suggested response when buyers ask for a price break.
- Bottom feeders - price fishing in action.
- When to turn down that sale.
- Retainer pricing and cancellation fees.
- How to price the same job for a new client.
These techniques make earning the most profit from every sale both possible and probable.
Make your pricing strategy successful by applying these good pricing tactics.
Table of Contents
Introduction
Tactical Pricing Actions
Overcoming Pricing Problems
Pricing It Right the First Time
Pricing Is a Policy
How to Charge Work
Incorporating Other Charges
Reducing Your Price
Coupons
Send Them a Check
Rebates
Discounts and Allowances
Volume Discounts
Discounting and the Law
Calculating Sales Needed to Make a Price Cut Work
The Capacity Trap
When Price Cutting Works
How to Handle a Price Cut
When Buyers Ask for a Price Break
Raising Prices
How to Know When it’s Time to Raise Prices
How to Handle a Price Increase
The Transition from Free to Paid Service
How Much Can You Raise Prices?
Subtle Ways to Raise Prices
Handling Objections to a Price Increase
Ways to Hide a Price Increase
When the Price Seems Too High
Overcoming Problems in Service
Bottom Feeders: Price Fishing in Action
When to Turn Down a Job
How to Handle Clients from Hell
When Your Customer is Dissatisfied
Charging a Minimum Rate
Setup Fees
When to Charge for Rush Jobs
Charging for Alterations & Corrections
Retainer Pricing
Termination: Cancellation Fees
How to Price the Same Job for a New Client
Choosing the Right Price
Pricing Tactics for Recessionary Times
Break Out Top Profits in a Recession
Summary
Introduction
The information that you’re holding is a treasure chest of tips, tricks, and techniques for maximizing profit. It explains tactical actions to help you reach or exceed your strategic pricing objectives.
Having been in the business for years and participated in numerous forums, workshops, and seminars, I’ve collected and organized information that addresses situations encountered by small business owners. This book discusses pricing issues common to business professionals in any industry. Here’s how we’ve survived and thrived by applying smart pricing policies during both good and bad economic times.
Tactical Pricing Actions
Price is where the rubber meets the road.
It is the principal factor determining whether you’ll still be in business next year.
After collecting information on your market, and finding break-even and margin, you can use tactical actions to reach or exceed your strategic pricing goals.
When you act to achieve your strategic objectives, you’ll find that price is usually the driving force in attracting and retaining customers.
If you want a 20% return on your investment, you can apply tactical actions to set a price that yields this desired return.
If your strategic objective is to survive an economic downturn, your tactics could be to set prices to continue generating sales while allowing your company to scrape by with enough income to cover costs.
Avoiding aggressive competition could include setting prices below the radar horizon of competitors to give you time to exploit a niche market before drawing competitor interest. (Back to Contents)
Overcoming Pricing Problems
There are three primary problems with the way typical small business owners price service.
First, they underrate the real value of their work. Many don’t realize how much they give away. They often leave dollars on the table when negotiating a project price. Some small business owners greatly underprice competitors and set prices too low, affecting everyone’s income (including their own).
Second many don’t understand how prospective clients perceive each job and the work involved. Some sellers don’t know how to increase value in the eyes of buyers. A perception of high quality should command a higher price. A perception of lower, but acceptable value should be reflected in lower price. The trick is to find a niche where your services are desired and yet perceived as more valuable than the work of competitors.
A third problem occurs when buyers assume that all services are alike. This commodity price
mentality causes buyers to think that they can buy the same service from any seller. These prospective clients need to learn that there is a level of quality associated with each price You must help them understand the difference between low quality, standard quality, and high quality. Once they do, they can easily decide their own level of acceptance among the price options.
If you have a unique product or service, you should price it to what the market will bear—especially if you’ve invested time and money into its development. But you must find the key that moves buyers beyond their personal threshold of price resistance. (Back to Contents)
Pricing It Right the First Time
To do this, you need to evaluate demand, determine costs, and then decide what profit is acceptable before you set price. These are not trivial issues. Actions by your competitors, the government, and technology all