Lean Made Simple - Creating Stability
By David Sykes
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About this ebook
The principles, first brought into play in the car industry in Japan in the 1950’s, are now an integral part of our everyday lives. Despite this, there is still a mystery perpetuated about Lean Thinking. This book explains the first vital stage in introducing lean thinking to your enterprise.
It covers the key subjects of Value and Waste, MCRS, the Seven Tools of Quality, 5S, TPM and Visual Factory in an easy to read way.
It is written by an experience manufacturing manager who has practiced lean since 1988, initially as a major JIT supplier to a major UK pharmaceutical company and most recently as a lean consultant.
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Lean Made Simple - Creating Stability - David Sykes
Lean Made Simple - Creating Stability
David Sykes
Published by Lulu.com
First published in the UK by Lulu.com
ISBN 978-0-244-96900-4
Copyright: © 2018 David Sykes
The Author
David Sykes is by profession a chemical engineer but has spent most of his career in manufacturing and people management and latterly as a Business and Training Consultant.
In 1988 he was first introduced to lean principles in the guise of Just in Time when his company was chosen as a JIT supplier to a major pharmaceuticals company. In 1992 he founded JIT Services, a company specialising in reducing changeover times in manufacturing companies. Since then he has applied lean principles in the various and diverse manufacturing companies he managed.
After over 35 years in manufacturing, David founded Vanilla Training Solutions in 2005, a business committed to helping organisations excel through the strategic use of the training process. He is the author of the books, Leadership, a Formula for Success and An Engineers Guide to Influencing and Persuading. He lives in Somerset with his wife Judith and their cat Flo and dog Rosie.
He can be contacted at david@theleadershipformula.uk
Acknowledgements
I would like to thank two people who have been influential in my career and an inspiration when writing this book. I would like to thank Andrew Wilson, managing director of Finidhyn® Ltd who gave me the opportunity to hone my lean skills when I worked for his company as a lean consultant on a number of ventures. If Newton said ‘if I had seen further it is only by standing on the shoulders of giants’, then I echo his sentiments. Andrew is truly a giant in his field; not only did he help broaden my knowledge of lean and what it could achieve, but gave me a master class in consultancy, freely sharing his knowledge through words and by example.
I would also like to thank another consultant, Adam Lenander, whose drive and enthusiasm together with a towering intellect convinced me of the wisdom of sound analysis before action. With an infectious sense of humour, our long days and evenings together passed too quickly.
I have fond memories of Andrew and Adam and our time sweating together over the detail of a project; I gained much as a consultant and as a human being. I’d like to think, by relating my experiences in management, leadership and interpersonal skills; I gave a little back, too.
I normally dedicate my books to my darling wife Judith, my soul mate and my best friend. I dedicate this book however to our children, Ian and Joanne, two of the most loving, well-balanced and caring people you could hope to meet. We are so very, very proud of them. Both devoted parents, with Tetyana and Nick they have given us six remarkable grandchildren who one day, I hope, will explore their grandfather’s books.
INTRODUCTION
Have you ever been driving on a ‘Smart’ motorway, with the overhead signs telling you to drive at fifty miles an hour, and wondered why the slip road joining now has traffic lights? You must agree that driving on a Smart motorway at peak times is a whole lot easier than the stop-start-stop-start of an unrestricted motorway. Do you realise that you are experiencing lean in action?
How much ‘management’ and decision-making does it need to follow the system? None! Lane change? Why? Speed up? How? Even if the road is clear, the overhead speed cameras keep you to the calculated speed. In lean jargon, your speed is determined by the ‘takt time’ set by those managing the motorway. Too many cars trying to muscle in from the slip road forcing you to change lanes? Not anymore, thanks to the traffic lights. Congratulations, you are witnessing ‘levelled flow’ in its simplicity. Surprisingly, lean or Lean Thinking as it was called by James P Womac and Daniel T Jones of MIT when they introduced it in the nineties, is in play everywhere we look. Although it came to prominence for producing cars and has been championed by Toyota through the Toyota Production System, it is now an integral part of our daily lives.
Contrast this Smart motorway to a normal motorway where each driver tries to optimise his or her journey time. As it becomes congested, we start to make decisions. Should we change lanes now the traffic is slowing? If we do, why does our new lane suddenly go slower? What should we do next? Try cutting in, changing speed or hassle the slow driver in the wrong lane and watch our blood pressure rise as the motorway comes to a sudden halt. The reason? A lorry ahead of us has decided to overtake another on a hill! A logical decision for the lorry driver? Yes. For the productive output of the motorway? You decide!
So, who am I and what qualifies me to be your guide? My name is David Sykes and I am a chemical engineer by profession, but don’t worry, I’m better now. I was first introduced to lean principles in the guise of Just in Time, in the late 1980’s. I was the Manufacturing Director of a business which became a JIT supplier to a major pharmaceutical company. Amongst the many lean measures we implemented, one was replenishing their warehouse stock using Kanbans. (If you’ve ever picked a can of beans from a supermarket shelf, you have used a Kanban - a simple example of ‘Pull’ that we will discuss within the book.) My company did not own a finished goods warehouse nor did it need one. Stock, or inventory, as we will discover, is one of the seven wastes identified in lean. Finished goods from my production lines went directly to the customer, when it was wanted, where it was wanted.
In 1992 I formed a company called JIT Services, its primary purpose to reduce changeover times in manufacturing companies. Changeover time reduction or SMED as it is often called, (Single Minute Exchange of Dies) is a key element of JIT. Fast forward to 2008 and I was working as a consultant in a semiconductor factory helping the management team to implement lean manufacturing. In between, I have applied lean principals in the many manufacturing operations I have managed.
Having said this, I do not consider myself in any way an expert. If you wish to get a detailed, in-depth understanding of lean, (perhaps your company is about to carry out a full implementation), there are many good books around. My goal, in this series of books, is to simplify lean and debunk some of the mystery surrounding it. For yes, there is a lot of mystery perpetuated about lean. Some proponents, for example, insist on using the original Japanese word, ‘muda’, when talking about waste. Admittedly, it does sound similar to the French word ‘merde’ which means, well I’m sure you know what it means, but it misses the point! The point being, that whilst ‘merde’ is usually quite obvious, some things which most of us think of as valuable are actually quite wasteful. Read on if you wish to know what these are and why they are so wasteful.
Whilst lots of people now know of lean, the enthusiasm for adopting it is tepid in many organisations. As a consultant, one of the many arguments I have heard for not considering a lean transition, is, ‘Yes, I know lean works in some businesses, but we’re different!’ (They then spout out one hundred good reasons why they are not the same as a car plant). Trust me, they’re not different, at all! The semiconductor plant I mentioned earlier was a marvel of technology with a high proportion of PhDs managing it. The unit operations were mind-blowing in their intricacy, but the problems they faced were the same problems faced by any ‘jobbing shop’. Whether its sewing machines, trouser presses and pattern cutting or photo-etch, screen oxidation and metal deposition, the problems and solutions, are the same. When, as a consultant, I went into companies to sell the idea of creating a lean operation, I always finished with the question, ‘Are you brave enough?’
The kind of courage it requires, I might add, is not that faced by people in high-risk jobs. The courage required is in adopting what may appear