Virginia Real Estate Postlicensing for Salespersons
By Stephen Mettling, Ryan Mettling and David Cusic
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About this ebook
Virginia Real Estate Postlicensing for Salespersons is 30-hour review and applied principles coursebook for newly-licensed salespersons beginning their real estate careers in Virginia. It is designed to satisfy your one-time postlicense requirement as a salesperson actively practicing real estate in Virginia. Virginia Real Estate Postlicensing for Salespersons is used with approved salesperson postlicensing courses throughout Virginia.
Table of Contents:
Unit 1: Real Estate Law and Regulations
Unit 2: Agency Law
Unit 3: Escrow Requirements
Unit 4: Real Estate Finance
Unit 5: Fair Housing, ADA and Civil Rights
Unit 6: Ethics and Standards of Conduct
Unit 7: Risk Management
Unit 8: Contract Writing
Unit 9: Current Industry Issues and Trends
Stephen Mettling
For over forty years, Stephen Mettling and David Cusic, PhD, have operated Performance Programs Company, one of the nation's most successful custom training organizations specializing in real estate program development. Mr. Mettling and Dr. Cusic have jointly written over 100 books, courses, and custom programs in all facets of real estate for some of the country’s largest organizations including the National Association of Realtors® and its many Institutes.Mr. Mettling has also served as vice president and author for the country’s largest real estate training and publishing organization. Under various capacities, he has managed the acquisition, development, and sale of national real estate textbooks and publications, as well as directed the country's largest affiliated group of real estate schools.
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Virginia Real Estate Postlicensing for Salespersons - Stephen Mettling
Virginia Real Estate
Postlicensing
for Salespersons
1st Edition
Stephen Mettling
Ryan Mettling
David Cusic
Material in this book is not intended to represent legal advice and should not be so construed. Readers should consult legal counsel for advice regarding points of law.
© 2021 by Performance Programs Company
502 S. Fremont Ave., Suite 724, Tampa, FL, 33606
info@performanceprogramscompany.com
www.performanceprogramscompany.com
All rights reserved. No part of this book may be reproduced in any form by any means without the express written consent of the publisher.
Virginia Real Estate Postlicensing for Salespersons
Table of Contents
Course Overview
UNIT 1: REAL ESTATE LAW AND REGULATIONS
UNIT 2: AGENCY LAW
UNIT 3: ESCROW REQUIREMENTS
UNIT 4: REAL ESTATE FINANCE
UNIT 5: FAIR HOUSING, ADA AND CIVIL RIGHTS
UNIT 6: ETHICS AND STANDARDS OF CONDUCT
UNIT 7: RISK MANAGEMENT
UNIT 8: CONTRACT WRITING
UNIT 9: CURRENT INDUSTRY ISSUES AND TRENDS
Virginia Real Estate Postlicensing for Salespersons
Course Overview
Welcome to our Virginia Real Estate Postlicensing for Salespersons course, a 30-hour review and applied principles course for newly-licensed salespersons beginning their real estate careers in Virginia. Successful completion of this course will satisfy your one-time postlicense requirement as a salesperson actively practicing real estate in Virginia.
ABOUT THE AUTHORS
For nearly fifty years, Stephen Mettling has been actively engaged in real estate education. Beginning with Dearborn in 1972, then called Real Estate Education Company, Mr. Mettling managed the company’s textbook division and author acquisitions. Subsequently he built up the company’s real estate school division which eventually became the country’s largest real estate, insurance and securities school network in the country. In 1978, Mr. Mettling founded Performance Programs Company, a custom training program publishing and development company specializing in commercial, industrial, and corporate real estate. Over time, Performance Programs Company narrowed its focus to real estate textbook and exam prep publishing. Currently the Company’s texts and prelicense resources are used in hundreds of schools in over 48 states. As of 2021, Mr. Mettling has authored over 100 textbooks, real estate programs and exam prep manuals.
Ryan Mettling, partner and publisher of Performance Programs, is an accomplished online curriculum designer, author, and course developer. He is responsible for the company’s strategic planning, general management, printing and production, e-pub and retail platforms, and multi-channel marketing. Mr. Mettling is a member of the Real Estate Educators Association (REEA), and graduated Valedictorian from the University of Central Florida’s College of Business Administration.
David Cusic, Ph.D., has been a training consultant, author, and Performance Programs Company partner for over forty years. As an educator with international real estate training experience, Dr. Cusic has been engaged in vocation-oriented education since 1966. Specializing in real estate training since 1983, he has developed numerous real estate training programs for corporate and institutional clients nationwide. Dr. Cusic is co-author of the Company’s flagship title, Principles of Real Estate Practice by Mettling and Cusic, now complemented by over 18 state supplements and 20 exam prep texts.
KEY CONTRIBUTOR
Kseniya Korneva. Kseniya Korneva is a licensed REALTOR® in Tampa, Florida with a passion for writing and editing. She graduated with a Civil Engineering degree from Clemson University and fell in love with real estate shortly after. Coming from a long line of academics, her love for education runs deep. Kseniya was first introduced to the world of publishing after writing her own e-book in 2019 and realized she wanted to dive deeper. In her free time, she loves to write about personal finance and real estate on her blog (www.TheMoneyMinimalists.com).
UNIT 1:
REAL ESTATE LAW AND REGULATIONS
Unit One Learning Objectives: When the student has completed this unit he or she will be able to:
Characterize the most essential aspects of Virginia real estate licensure, including regulatory entities, types of licenses and what activities require licensure.
List and summarize the various non-relationship disclosures that licensees and/or sellers must conduct in a timely fashion, including those relating to property condition, the environment, material facts, and homeowners associations.
Summarize the local Virginia statutes pertaining to real estate.
THE REAL ESTATE BOARD
The Virginia Real Estate Board (REB) is the regulatory board that certifies and licenses individuals wishing to conduct real estate business. The REB has authority to enforce, amend, and promulgate rules and regulations to execute the law.
The REB falls under the direction and supervision of the DPOR. The Director of the DPOR acts as the secretary for the REB, maintains all REB records, collects fees paid to the REB, exercises specific powers as the administrator of the REB, and enforces statutes and regulations as necessary.
Structure and functions
The REB consists of nine members, two of whom are citizen members and seven of whom have held real estate broker or salesperson licenses for 5 consecutive years prior to being appointed to the REB. Members are appointed by the Governor for 4-year staggered terms and may be appointed for a second term. They elect their own chairman from the membership and adopt a seal to authenticate their proceedings.
The REB does not:
arbitrate disputes between salespersons and brokers
arbitrate disputes between brokers
establish commission rates or commission splits
standardize listing agreements, sales contracts, or other real estate forms except when charged to do so
Powers
The REB’s general powers include the following:
administering and enforcing regulations under Chapter 21 of the Virginia Code
establishing real estate licensure and renewal requirements
determining license fees
adopting regulations for establishing licensure educational requirements and ensuring related courses meet certain standards of quality
waiving education or experience requirements when the equivalent has already been obtained
issuing and renewing real estate licenses
establishing activities unlicensed independent contractors are permitted to perform
administering the Virginia real estate transaction recovery fund
enforcing the Virginia Fair Housing law, conducting investigations on complaints, and imposing penalties on violators
imposing discipline and sanctions for license law violations, i.e., suspending, revoking, or denying renewal of licenses
investigating allegations of unlicensed individuals performing real estate activities, issuing cease and desist orders, imposing civil penalties, and reporting the individual to the commonwealth attorney for further action
obtaining and examining a licensee’s documents, books, or records related to any real estate transaction
IMPROPER DEALINGS AND PROHIBITED ACTS
The Virginia Administrative Code identifies the following licensee actions as improper dealing:
offering property for sale or lease without the knowledge and consent of the property owner or the owner’s representative
offering property for sale or lease on terms not authorized by the property owner or the owner’s representative
placing a sign on a property without the property owner or the owner’s representative giving consent
advertising property for sale, rent, or lease without including the name of the real estate firm or sole proprietorship, regardless of the advertising medium
entering into a brokerage relationship that does not include a termination date or the means to determine a termination date or that does not allow the client to terminate the relationship
DISCIPLINARY PROCEDURES
Complaints
Anyone who has a complaint against a licensee for allegedly violating statutes or regulations may file the complaint with the DPOR. The complaint must be in writing and received by the Department within 3 years of the alleged act. If a licensee materially and willfully misrepresents information legally required to be disclosed to a complainant and such information is material to establishing the alleged violation, the complaint may be filed within 2 years after the discovery of the misrepresentation. The complaint form can be found online on the DPOR’s website at https://www.dpor.virginia.gov/Report-Licensee .
The REB can also investigate any licensee on its own motion, even if no complaint has been received.
Complaint processing. The Regulatory Programs and Compliance Section will review the complaint to determine if the alleged violation is within the scope of the REB’s authority. The DPOR only processes complaints against individuals and businesses that are subject to the laws and regulations of its regulatory boards, in this case, the REB. If the alleged violation is not within the REB’s authority, the complaint will be referred to the appropriate regulatory agency.
The accused licensee is notified as soon as possible so he or she may respond. The principal broker is also notified.
After reviewing the complaint, the Regulatory Programs and Compliance Section may attempt to resolve the matter informally, investigate further, refer the complaint to the Alternative Dispute Resolution (ADR) for further action, or close the file.
Prior to further investigating the complaint, the DPOR may suggest that the ADR mediate the matter. Resolving the matter through ADR avoids months of formal investigation and potential civil litigation. If the complaint cannot be resolved through ADR, it will be referred to the Investigations section for a formal investigation wherein evidence is obtained to determine whether or not a violation occurred.
If the investigation supports a probable violation, the DPOR may offer the licensee the opportunity to enter into a voluntary consent order with the REB. Consent orders negotiate terms that may include monetary penalties, remedial education, or probation. Cases resolved with consent orders are closed without disciplinary action beyond the terms agreed to by the licensee.
Based on the report of findings from the Investigations section and the licensee’s refusal of a consent order, the Board may either hold an informal hearing to resolve the matter quickly and bring the licensee into compliance or hold a formal hearing.
A formal hearing is conducted by a hearing officer who is appointed by the Virginia Supreme Court. A formal hearing’s proceedings are conducted in accordance with the Administrative Process Act of the Code of Virginia. The subject licensee may be represented by an attorney, and both the licensee and the Board may subpoena witnesses. A finding of guilty can be appealed to a court of competent jurisdiction within 30 days.
If the investigation does not find probable cause that a violation occurred, the case will be closed.
Sanctions
The REB has the power to impose disciplinary actions on a licensee who has been found guilty of violating or cooperating with others in violating any provision of Title 54.1 of the Code of Virginia.
Consequently, if an investigation or hearing finds probable cause that the violation did occur, the REB may require remedial education, impose a fine up to $1,000, suspend or revoke the license, or refuse to renew the license. However, as a regulatory board, the REB cannot require any individual or business to refund money, correct deficiencies, or provide other personal remedies.
Effect of disciplinary action on subordinate licensees. If the complaint and subsequent investigation regarding a violation by a principal broker or sole proprietor results in the revocation, suspension, or denial of renewal of the broker’s license, then the licenses of all affiliated licensees must be returned to the REB until another principal broker or sole proprietor requests the licenses to be reissued.
LICENSED ACTIVITIES
Virginia license law mandates that any time a person, firm, partnership, co-partnership, association, or corporation is provided compensation for any of the following activities for another, that person or entity is acting as a real estate broker or salesperson and must be licensed as such.
Specific permitted activities
buying, selling, exchanging, leasing, renting, or offering to do any of these activities
showing property or holding open houses
answering questions for more information on a property to include questions onlistings, title, financing, closing, contracts, brokerage agreements, and legal documents
discussing, explaining, interpreting, or negotiating a contract, listing, lease agreement, or property management agreement with anyone outside the firm
negotiating or agreeing to any commission, commission split, management fee, or referral fee
Activities not requiring a license
Unlicensed employees and assistants may perform the following activities:
perform general clerical duties, including answering the phones, responding by electronic media, provide information shown on the listing, schedule appointments
submit listings and changes to MLS, have keys made for listings, place signs on properties, order repairs as directed by licensee
prepare promotional materials and advertisements for approval of the licensee and supervising broker
prepare contract forms for licensee and supervising broker’s approval, assemble closing documents, act as a courier service
obtain required public information from governmental entities
record and deposit earnest money deposits, security deposits, and advance rents
follow up on loan commitments after contracts are ratified
compute commission checks
monitor license and personnel files
receive compensation for their work at a predetermined rate not contingent on the occurrence of a real estate transaction
perform any other activities undertaken in the regular course of business for which a license is not required
REPORTING TO THE BOARD
Salespersons and brokers must keep the Board informed of their current name and home address, just as each broker must keep the Board informed of the current firm and branch office name and addresses. The Board will not accept a post office box address, so a physical address is required. Any change must be reported to the Board in writing within 30 calendar days of the change. Licensees who use a professional name other than a legal name must report the professional name to the Board prior to using it.
When any licensee is discharged or in any way terminates active status with a sole proprietorship or firm, the sole proprietor or principal broker must return that individual’s license to the Board within 10 calendar days of the date of termination or status change, indicating the date of termination on the license.
When any principal broker is discharged or in any way terminates active status with a firm, the firm must notify the Board and return the license to the board within 3 business days of termination or status change, indicating the date of termination on the license and sign the license before returning it.
VIRGINIA RESIDENTIAL PROPERTY DISCLOSURE ACT
The Virginia Residential Property Disclosure Act (§ 55.1-700 et seq. of the Code of Virginia) governs the information property owners must disclose to prospective purchasers of residential real property.
Applicability. The Act applies only to residential property with one to four dwelling units being transferred by sale, exchange, installment land sales contract, or lease with option to buy, whether or not a real estate licensee is involved.
Exemptions. The following are exempt from disclosure requirements:
court-ordered or involuntary transfers
administration of an estate
pursuant to a writ of execution
foreclosure sale or deed in lieu of a foreclosure
by a bankruptcy trustee
eminent domain
an assignment for creditors
escheats
owner’s failure to pay taxes
a judgement for specific performance
voluntary transfers
from one or more co-owners to other co-owner(s)
divorce or property settlement stipulation
to lineal line relatives
from government entity or housing authority
first sale of property other than foreclosure
Licensee duties. According to the Act, the listing broker for an owner of residential property has a duty to inform the owner of the owner's rights and obligations.
A licensee representing a purchaser of residential property has a duty to inform the purchaser of the purchaser's rights and obligations. If the purchaser is not represented by a licensee, the licensee representing the owner has the duty to inform the purchaser of his or her rights and obligations.
A licensee has no further disclosure duties to the parties to the transaction and is not liable to any party to the transaction for a violation of disclosure requirements or for any failure to disclose information regarding the property.
Contract termination. If required disclosures are not delivered to the purchaser prior to ratification of the purchase contract, the purchaser may terminate the contract prior to or upon the earliest of the following:
three days after delivery of the disclosure statement in person or by electronic delivery
five days after the postmark if the disclosure statement is mailed, postage prepaid, and properly addressed to the purchaser
settlement upon purchase of the property
the purchaser’s occupancy of the property
the purchaser's written application for a mortgage loan if the application contains a statement that the right of termination ends with the application for the loan
after receiving the required disclosure statement, the purchaser providing a waiver of the right to terminate that is in writing and separate from the purchase contract. The purchaser must give written termination notice to the owner by hand delivery; postage prepaid U.S. mail with proof of mailing; electronic delivery; or overnight delivery by a commercial service or the U.S. Postal Service
PROPERTY DISCLOSURES
Sellers of residential property are required to provide a Residential Property Disclosure Statement to the buyer to warn buyers of certain matters that may affect the buyer’s decision to purchase the property. This is the seller’s responsibility, not the licensee’s responsibility.
Although the seller is not be required to voluntarily disclose certain issues, he or she must be honest if the buyer asks questions.
The seller cannot be held liable for errors, inaccuracies, or omissions in the disclosure if the seller relied on information from a professional third party.
The Residential Property Disclosure Statement covers disclosure information and can be found at https://www.dpor.virginia.gov/Consumers/Residential_Property_Disclosures .
Forms to be used for required disclosures are also on the REB’s website at http://www.dpor.virginia.gov/Consumers/Disclosure_Forms/.
The Disclosure Statement is a Buyer Beware
notice that the seller makes no representations or warranties as to
condition of the property
use of adjacent properties
historic district ordinances
resource protection areas (the Chesapeake Bay Preservation Act)
sex offender registry
wastewater systems
special flood areas
conservation easements and other items.
The statement also includes affirmative written disclosure requirements, which are covered below. The statement must be provided to the buyer before the purchase contract is executed.
While the Residential Property Disclosure Act limits the licensee’s disclosure requirements to the rights and obligations of the parties to the transaction, §54.1-2131B mandates that the licensee handling the property sale must disclose any information about the physical condition that materially affects the property or the property’s value. However, this requirement is limited to information the licensee knows about the condition of the property.
The licensee may rely on information provided by the seller and has no legal obligation to perform independent research into the property’s condition. The licensee cannot be held liable for misrepresentation if the information was provided by a client, public record, or a regulated professional.
The disclosure requirement applies only to the property itself, not to adjacent properties, land use regulations, or roadways near the property.
Given the limitations on disclosure requirements in Virginia and the Buyer Beware warnings, it is the buyer’s responsibility to research the property and inspect it for defects.
If a buyer discovers defects in the property that were not disclosed or were misrepresented in the disclosure, the buyer may take legal action within one year of the disclosure delivery date, one year of lease with option occupancy, or one year of settlement if the required disclosure was never delivered.
Aircraft noise/crash
Any seller of residential property that is located in the vicinity of a military air installation must disclose whether the property is located in a noise zone or accident potential zone. Such zones are designated on the official zoning map for the area where the property is located. The disclosure must use a form found on the REB’s website. The disclosure must indicate the specific noise or accident potential zone where the property is located.
Septic system
While no Virginia law or regulation requires inspection of septic systems when properties with septic systems are bought or sold, the seller must disclose to the buyer the fact that the property uses a septic system.
If the buyer or seller chooses to have the septic system inspected before execution of the property sale, it should be noted that the state health department has no standard for inspection and does not perform inspections. The seller must also inform the buyer that it is the seller’s responsibility to determine the details about the system and its maintenance requirements.
If the property’s septic system needs repair or maintenance and the seller has obtained a waiver from the State Board of Health allow the seller to continue using the system while living on the property, the seller must inform the buyer that the waiver will not apply to the buyer. Consequently, the buyer will be required to have the system repaired before it can be used.
Megan’s Law
Megan's Law is a federal law that requires law enforcement authorities to make information about registered sex offenders available to the public.
The General Assembly in Richmond has also passed a Megan's Law statute intended to provide the public with more direct access to information on sex offenders. As part of this public policy initiative, the Virginia Residential Disclosure Act now requires listing agents in Virginia to ensure that property purchasers are provided with either the Virginia Residential Property Disclosure or the Virginia Residential Property Disclaimer form. Both forms inform prospective purchasers about how to obtain information from the Virginia State Police regarding sex offenders in their area.
Stigmatized property
Stigmatized properties are those that have experienced an event or condition that may affect the desirability of the property while having no effect on the property’s physical condition. Such events or conditions include murder, suicide, a felony; a reputed haunting, or a communicable disease. Virginia does not require inspection, investigation, verification, or disclosure regarding these types of event.