Organizational Storytelling: A Leadership Connection
()
About this ebook
Dr. Linda Ellington
Dr. Ellington conducted her doctoral research at the University of Oxford and the University of Warwick, U.K. She worked for IBM 23 years in various leadership positions and is teaching in higher educational institutions. She is an Associate Editor for IJAVET. She has published 30 chapters and 9 journal articles in peer reviewed textbooks and journals. She has been a doctoral committee member several times, and is currently a committee member at the University of Johannesburg, South Africa. In addition to teaching and researching, she has written 8 children's books in the genre of bullying and taking care of our planet.
Read more from Dr. Linda Ellington
Miss Snickers’ Scavenger Hunt Rating: 0 out of 5 stars0 ratingsDetective Platypus Rating: 0 out of 5 stars0 ratings
Related to Organizational Storytelling
Related ebooks
Strategic Management: Mastering the Art of Strategic Management, Navigating Success in Today's Dynamic Business World Rating: 0 out of 5 stars0 ratingsThe Ultimate Guide to Excellent Crisis Leadership Rating: 0 out of 5 stars0 ratingsChief People Officer A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsA Joosr Guide to... Agile Talent by Jon Younger and Norm Smallwood: How to Source and Manage Outside Experts Rating: 0 out of 5 stars0 ratingsSoftware business A Complete Guide Rating: 0 out of 5 stars0 ratingsGrow Your People, Grow Your Business: The Seeds of Greatness Rating: 0 out of 5 stars0 ratingsReward Management A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratings7 Steps To Entrepreneur Mindset Blueprint Rating: 0 out of 5 stars0 ratingsExecutive Career Advancement: How to Understand the Politics of Promotion the X Factor Rating: 0 out of 5 stars0 ratingsEmployee value proposition A Complete Guide - 2019 Edition Rating: 0 out of 5 stars0 ratingsSummary of Bill Fox's The Future of the Workplace Rating: 0 out of 5 stars0 ratingsSummary of Jeff DeGraff & Staney DeGraff's The Innovation Code Rating: 0 out of 5 stars0 ratingsHow to Hire People Who Give a Sh*t: The Golden Rules Rating: 0 out of 5 stars0 ratingsThe Handbook of Technology and Innovation Management Rating: 0 out of 5 stars0 ratings7 Difference-Making Leadership Behaviors Rating: 0 out of 5 stars0 ratingsSummary of Ori Brafman & Rom Brafman's Click Rating: 0 out of 5 stars0 ratingsUpgrade: Building your capacity for complexity Rating: 0 out of 5 stars0 ratingsEntrepreneurship and Culture Rating: 0 out of 5 stars0 ratingsCommunities Of Practice A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsSummary of Thinking, Fast and Slow Rating: 0 out of 5 stars0 ratingsBuilding a Culture of Responsibility: How to Raise - And Reinforce - The Five Pillars of a Responsible Organization Rating: 0 out of 5 stars0 ratingsContact Centers A Complete Guide Rating: 0 out of 5 stars0 ratingsEchos of Culture in the Corporate Environment Rating: 0 out of 5 stars0 ratingsEmotional Intelligence for Emerging Leaders and Entrepreneurs - Illustrating the Fortune Giants Rating: 0 out of 5 stars0 ratingsOrganizational Behaviour: A Case Study of Hindustan Unilever Limited: Organizational Behaviour Rating: 0 out of 5 stars0 ratingsThe Value of Innovation: Knowing, Proving, and Showing the Value of Innovation and Creativity Rating: 0 out of 5 stars0 ratingsMindset Wizardry: The Magic Behind Thriving in a Volatile, Uncertain, Complex and Ambiguous (VUCA) World Rating: 0 out of 5 stars0 ratingsCreating a Balanced Scorecard for a Financial Services Organization Rating: 0 out of 5 stars0 ratingsClassic Failures in Product Marketing Rating: 2 out of 5 stars2/5
Economics For You
Financial Feminist: Overcome the Patriarchy's Bullsh*t to Master Your Money and Build a Life You Love Rating: 4 out of 5 stars4/5Die With Zero: Getting All You Can from Your Money and Your Life Rating: 4 out of 5 stars4/5A People's History of the United States Rating: 4 out of 5 stars4/5On Writing Well, 30th Anniversary Edition: An Informal Guide to Writing Nonfiction Rating: 4 out of 5 stars4/5Chip War: The Fight for the World's Most Critical Technology Rating: 4 out of 5 stars4/5Nickel and Dimed: On (Not) Getting By in America Rating: 4 out of 5 stars4/5The Intelligent Investor, Rev. Ed: The Definitive Book on Value Investing Rating: 4 out of 5 stars4/5Wise as Fu*k: Simple Truths to Guide You Through the Sh*tstorms of Life Rating: 5 out of 5 stars5/5The Opposite of Spoiled: Raising Kids Who Are Grounded, Generous, and Smart About Money Rating: 5 out of 5 stars5/5Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions Rating: 4 out of 5 stars4/5Capitalism and Freedom Rating: 4 out of 5 stars4/5Economics 101: From Consumer Behavior to Competitive Markets--Everything You Need to Know About Economics Rating: 4 out of 5 stars4/5The Richest Man in Babylon: The most inspiring book on wealth ever written Rating: 5 out of 5 stars5/5The Alter Ego Effect: The Power of Secret Identities to Transform Your Life Rating: 4 out of 5 stars4/5The Confidence Code: The Science and Art of Self-Assurance---What Women Should Know Rating: 4 out of 5 stars4/5Divergent Mind: Thriving in a World That Wasn't Designed for You Rating: 4 out of 5 stars4/5Talking to My Daughter About the Economy: or, How Capitalism Works--and How It Fails Rating: 4 out of 5 stars4/5Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smarter Rating: 4 out of 5 stars4/5The Affluent Society Rating: 4 out of 5 stars4/5Sex Trafficking: Inside the Business of Modern Slavery Rating: 4 out of 5 stars4/5Peak: Secrets from the New Science of Expertise Rating: 4 out of 5 stars4/5How to Be Everything: A Guide for Those Who (Still) Don't Know What They Want to Be When They Grow Up Rating: 4 out of 5 stars4/5Billion Dollar Whale: the bestselling investigation into the financial fraud of the century Rating: 4 out of 5 stars4/5Capital in the Twenty-First Century Rating: 4 out of 5 stars4/5Principles for Dealing with the Changing World Order: Why Nations Succeed and Fail Rating: 4 out of 5 stars4/5A History of Central Banking and the Enslavement of Mankind Rating: 5 out of 5 stars5/5The Lords of Easy Money: How the Federal Reserve Broke the American Economy Rating: 4 out of 5 stars4/5
Reviews for Organizational Storytelling
0 ratings0 reviews
Book preview
Organizational Storytelling - Dr. Linda Ellington
Copyright © 2024 Dr. Linda Ellington.
All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the author except in the case of brief quotations embodied in critical articles and reviews.
Archway Publishing
1663 Liberty Drive
Bloomington, IN 47403
www.archwaypublishing.com
844-669-3957
Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
Any people depicted in stock imagery provided by Getty Images are
models, and such images are being used for illustrative purposes only.
Certain stock imagery © Getty Images.
ISBN: 978-1-6657-6751-4 (sc)
ISBN: 978-1-6657-6752-1 (e)
Library of Congress Control Number: 2024922576
Archway Publishing rev. date: 10/18/2024
CONTENTS
Chapter 1 Introduction
Chapter 2 How Does Storytelling Work?
Chapter 3 Our Brain: The Narrative Architect
Chapter 4 The Psychology of Storytelling
Chapter 5 The Stickiness Factor
Chapter 6 Storytelling as an Art
Chapter 7 Storytelling is in the Organization’s DNA
Chapter 8 The Texture of a Story
Chapter 9 Be the Master of your Storytelling
Chapter 10 Storytelling is a Competitive Advantage
Chapter 11 The Wonder Factor in Being the Storyteller
Chapter 12 Do Not Fear the Dramaturg
Chapter 13 The Humor Ingredient
Chapter 14 Be The Game Changer
Chapter 15 We Are All Characters In Each Other’s Stories
Chapter 16 Be The Steward
Chapter 17 Storytelling is Big Business
Chapter 18 The Art of Voice
Chapter 19 Storytelling – Fresh Ingredients
Chapter 20 Practice Being a Storyteller
Chapter 21 That is all, Folks
PREFACE
The universe is made of stories, not atoms
Poet Muriel Rukeyser
Inspiration for books comes from myriad sources. In my case, something more than intellectual curiosity excited me about this project—personally. I wrote this book because I recognized that stories are comforting, exhilarating, and unnerving and are part of the fabric of who I am—and who you are.
This book hopefully inspires a new generation of leaders to break free from the monotony of spreadsheets and pie charts. Instead, the stories empower them with the transformative power of storytelling that illuminates organizational missions, values, and goals. Each chapter is a treasure trove brimming with storytelling gems, inviting you on a storytelling odyssey. It is like embarking on a quest to uncover the secrets of legendary leaders and storytellers who harnessed the power of stories to conquer challenges.
As a leader who tells stories, you may notice people throughout the organization looking at you with curiosity. This is a good sign. You are not the typical leader who bores their audience. Instead, you lead in a vibrant, humor-filled environment where politics is absent in a human (i.e., imperfect) enterprise. Embrace the joy of storytelling and watch as your audience becomes more engaged and enthusiastic.
Throughout the book, this journey of stories gives instances to showcase some of the greatest storytellers. Each is different and yields a unique insight, yet they share a common thread: storytelling. The book paints a vivid picture of what you will experience when meeting those who have transformed into storytelling maestros. I extend a call to action - join the ranks of those who have mastered the art and science of storytelling.
If you notice phrases, ideas, and anecdotes that closely resemble those that appear throughout this book, it is not a matter of sloppy editing. I am repeating myself. I am reshuffling words, hoping to say something exactly right – a work in progress on a storyteller’s progress.
This book is intentionally written as a ‘short story’ for two reasons. First, I do not know if anyone has time to read a lengthy book in our chaotic world. Secondly, this book is built on the stories told by storytellers who have been and still are contributing to the field. If you do not already know many of the fantastic storytellers in this book, you will never forget them. Many leadership books might be "Moby Dick’ compared to my ‘Pilot Fish’ book here – but I welcome you to enjoy the adventure with me!
Linda
CHAPTER 1
INTRODUCTION
We all know stories can get people to take action, accelerate knowledge acquisition, engage in organizational change, solidify teamwork relationships, provide exceptional customer service, and increase the organization’s visibility. According to Frei & Morris, When your organization needs to make a significant change, stories will help to convey not only the why but also what the future will look like in specific, vivid terms. Depending on the measurement, up to 70% of organizational change efforts fail. However, creating a compelling narrative will greatly increase the chances of defying those odds
(2023, p. 71).
Storytellers do this. They create moments of unexpected change to seize the attention of their protagonists and, by extension, the readers and listeners. Aristotle argued that peripeteia, a dramatic turning point, is one of the most potent moments in drama (Stor, 2020).
Organizational storytelling is the secret elixir that transforms dry data into thrilling narratives, igniting inspiration and galvanizing teams to conquer the most epic quests in their industry’s ever-changing landscape. The ancient art of wielding words, images, and emotions to craft compelling tales brings the organization’s purpose, values, and mission to life like a vibrant tapestry of adventure.
Storytelling is a universal way we have communicated since time began and is a highly honed and valued leadership tool. There can be no arguing that we are in a leadership crisis. And not just in politics but in all industries worldwide. Can you remember when a leader shared a story that made you laugh, cry, want to drink a beer, or feel something? Telling stories is as natural and vital as taking a breath.
The very first storytellers were hunters. They told stories about the animals they killed for sustenance and described the mystical world the animals went to when they died. Animals gave life to early man, and man showed respect in return. The hunters’ stories reflect the relationship with the animal kingdom (Luhn, 2018). They often emphasize the ethical considerations and rituals involved, underscoring the importance of sustainable practices and the interconnectedness of all living beings. I dare say we still do that!
Storytelling began so long ago that its opening lines have dissolved into the mists of deep time. Early humans crafted remarkably symmetrical hand axes, hunting cooperatively and possibly controlling fire. Such skills would have required careful observation and mimicry, step-by-step instruction, and an ability to hold a long series of events in one’s mind incipient form of plot. Possibly much earlier, humans were creating the type of complex, imaginative, and densely populated murals found on the chalky canvases of ancient caves: art that reveals creatures no longer content to experience the world simply but who felt compelled to record and re-imagine it. We became consummate storytellers (Zak, 2013).
I have a story. So do you! Storytelling is, in fact, at the core of every activity and at the center of everything we do. The ability to tell the right story at the right time is an essential leadership skill for maneuvering through a turbulent world. The mind-boggling and extraordinary truth, scholars and practitioners agree that stories work and are contagious. They are vehicles to teach, inspire, inform, motivate, heal, and lead.
For many brilliant leaders who are good at what they do, the idea of organizational storytelling takes much work. Organizations are people, and this flash of the obvious has implications for leaders discovering that they are being called to show up