Introduction To Information Systems: IT Applications in Management, 2012

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Introduction to Information systems

IT Applications in Management, 2012

Learning Objectives
1.

To know why knowledge of information systems is important for business professionals The value of information is directly linked to how it helps decision makers achieve the organizations goals

2.

Distinguish data from information and describe the characteristics used to evaluate the quality of data

Why Study Information Systems?

Information systems are used in almost every imaginable profession.

Sales person: To advertise products, communicate with customers, and analyze sales trends. Corporate Lawyers: To develop contracts and other legal documents. Managers: To make all kinds of business decisions And so on

Why Study Information Systems?

Information technology can help all kinds of businesses


improve the efficiency and effectiveness of their business processes, managerial decision making, and workgroup collaboration and thus strengthening their competitive positions in a rapidly changing marketplace.

Internet-based information technologies and systems are fast becoming a necessary ingredient for business success in todays dynamic global environment Information technologies are playing an expanding role in business.

What is an Information System?


Any organized combination of people, procedure, hardware, software, communications networks, and data resources that collect, stores, transforms, and disseminates information in an organization.

Examples:

ATMs, airline reservation systems, course reservation systems, retail, banking, investment firm etc.

Information Concepts

Information is one of an organizations most valuable resources Information is different from data

Data, Information, and Knowledge


Data: raw facts , represents real world things Types of data:

Data, Information, and Knowledge

Information: collection of facts organized in such a way that they have additional value beyond the facts themselves Rules and relationships can be set up to organize data into useful, valuable information The type of information created depends on the relationships defined among existing data.

Data, Information, and Knowledge

Process: a set of logically related tasks performed to achieve a defined outcome.

Data, Information, and Knowledge

Knowledge: awareness and understanding of a set of information and ways that information can be made useful to support a specific task or reach a decision

Knowledge workers: people who create, use and disseminate knowledge

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The Characteristics of Valuable Information

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The Characteristics of Valuable Information

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The Value of Information

Value of information is directly linked to how it helps decision makers achieve their organizations goals For example, value of information might be measured in:

Time required to make a decision Increased profits to company

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Manual and Computerized Information Systems

An information system can be:


Manual Computerized

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Computer-Based Information Systems

Computer-based information system (CBIS)

A single set of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information

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Computer-Based Information Systems

The Components of a Computer-Based Information System

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Summary

Data: raw facts Information: collection of facts organized in such a way that they have value beyond the facts themselves Computer-based information system (CBIS): a single set of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information

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