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    Questionnaire For Customer Satisfaction at SBI Mutual Fund

    Uploaded by

    Salman Syed Mohd
    The document appears to be a customer satisfaction questionnaire for SBI Mutual Fund. It contains 11 multiple choice questions regarding the customer's investments, factors considered when choosing investments, reasons for investing in mutual funds, perception of and satisfaction with SBI Mutual Fund services, preferred investment modes, and whether they would recommend or invest more with SBI Mutual Fund. The customer is also given an opportunity to provide suggestions.

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    Questionnaire For Customer Satisfaction at SBI Mutual Fund

    Uploaded by

    Salman Syed Mohd
    183 views1 page
    The document appears to be a customer satisfaction questionnaire for SBI Mutual Fund. It contains 11 multiple choice questions regarding the customer's investments, factors considered when choosing investments, reasons for investing in mutual funds, perception of and satisfaction with SBI Mutual Fund services, preferred investment modes, and whether they would recommend or invest more with SBI Mutual Fund. The customer is also given an opportunity to provide suggestions.

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    The document appears to be a customer satisfaction questionnaire for SBI Mutual Fund. It contains 11 multiple choice questions regarding the customer's investments, factors considered when choosing investments, reasons for investing in mutual funds, perception of and satisfaction with SBI Mutual Fund services, preferred investment modes, and whether they would recommend or invest more with SBI Mutual Fund. The customer is also given an opportunity to provide suggestions.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    183 views1 page

    Questionnaire For Customer Satisfaction at SBI Mutual Fund

    Uploaded by

    Salman Syed Mohd
    The document appears to be a customer satisfaction questionnaire for SBI Mutual Fund. It contains 11 multiple choice questions regarding the customer's investments, factors considered when choosing investments, reasons for investing in mutual funds, perception of and satisfaction with SBI Mutual Fund services, preferred investment modes, and whether they would recommend or invest more with SBI Mutual Fund. The customer is also given an opportunity to provide suggestions.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

    Questionnaire for Customer Satisfaction at SBI Mutual Fund.

    Name: Folio No: Contact Details:

    1. What type of investments do you make? A. Property B. Fixed deposit C. Mutual Funds D. Gold E. Shares

    2. What are the important factors you consider before choosing an investment? A. Safety of principle amount 3. Why do you invest in mutual funds? A. Capital Appreciation B. Safety C. Liquidity D. Others B. Return C. Liquidity

    4. What is your perception towards investing in SBI Mutual Fund? A. Excellent B. Good C. Average D. Below average

    5. For what kind of query you came to the branch? A. Investment B. SOA C. Redemption D. Other .

    6. When you invest in Mutual Funds which mode of investment will you prefer? A. One Time Investment B. Systematic Investment Plan

    7. What is your satisfaction level with the SBI Mutual Fund services? A. Highly Satisfied B Satisfied C. Indifferent D. Unsatisfied

    8. Do you get regular update for SBI MF on your registered email/mobile? A. Yes B. No

    9. How did you come to know about Mutual Funds? A. Newspaper/Magazine B. Television C. Hoardings D. Friends/Family

    10. Are you going to enroll for more plans of SBI Mutual Fund? A. Yes B. No

    11. Have you recommended SBI Mutual Fund to your friends & family? A. Yes B No

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