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E-COMMERCE and Its Applications

e-commerce refers to business conducted over the internet and involves buying and selling of goods and services online. It includes business-to-consumer, business-to-business, and consumer-to-consumer transactions. Some major categories of products sold online include computers, books, music, financial services, and apparel. e-Commerce applications are commonly used for retail and wholesale, marketing, finance, manufacturing, and auctions. Examples of popular e-commerce sites include Amazon for books and products, eBay for auctions, and travel sites like redBus and Yatra for bus tickets.

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2K views19 pages

E-COMMERCE and Its Applications

e-commerce refers to business conducted over the internet and involves buying and selling of goods and services online. It includes business-to-consumer, business-to-business, and consumer-to-consumer transactions. Some major categories of products sold online include computers, books, music, financial services, and apparel. e-Commerce applications are commonly used for retail and wholesale, marketing, finance, manufacturing, and auctions. Examples of popular e-commerce sites include Amazon for books and products, eBay for auctions, and travel sites like redBus and Yatra for bus tickets.

Uploaded by

rahulpanwar31
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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e-COMMERCE and

its applications.
What is commerce ?  

•Commerce is the exchange of goods and services, usually for


money.

Examples:-
•We see commerce all around us in in millions of different
forms. When you buy something at a grocery store or at Wal-
mart you are participating in commerce.
•If you have a garage sale and sell your possessions you are
participating in commerce from a different angle.
•If you go to work each day for a company that produces a
product, that is yet another link in the chain of commerce
e-Commerce
It is not just buying and selling of
products online.

It is the entire online process of


developing, marketing, selling,
delivering, servicing and paying for
products and services through the
internet.
e-Commerce (It includes the following
tasks)

Providing information about a


product.
Defining the requirements of the
customer.
Performing the purchase transaction.
Electronic delivery of the product.
Providing customer service
electronically.
e-Commerce application
are divided into three
major categories.

B2C e-Commerce
B2B e-Commerce
C2C e-Commerce
According to e-marketer the biggest product
categories include:
 Computer products (hardware, software, accessories)

Books

Music

Financial Services

Entertainment

Home Electronics

Apparel

Gifts and flowers

Travel services

Toys

Tickets

Information
e-Commerce Applications
Retail and wholesale.
Marketing.
Finance.
Manufacturing.
Auctions.
e-Commerce Sales Life Cycle
(ESLC) Model.

Searching for the item.


Selection and negotiation.
Purchasing.
Product and service delivery.
After sales service.
e-Commerce (Retail and
Wholesale)
Large number of e-commerce
application popularly known as e-
Tailing.

Example of Business to Consumer.


e-Commerce ( Marketing)
Collect information about consumers.

Used for PROMOTION.

Better customer relationship.


e-Commerce (Finance)
Online Banking. ( transfers of funds)

Online Stock Trading.

Online payment of Bills.


e-Commerce
Manufacturing.

Auctions. C2C
Examples  

•Ryanair.com – Flights and other


products
•Ireland.com – Membership
•Amazon.com - Books and other
products
•Cbg.ie - Advertising
•eBay.com – Auction
•Redbus.in - Bus tickets
•Yatra.com - Bus tickets
•Abhibus.com - Bus tickets
 
Why online Bus ticket portal?
Travel portals in India did a business of
$800 million in 2006.
It is expected to hit $2 Billion by 2008.
redBus.in
yatra.com
abhibus.com
www.ebayliveauction.com
THANK YOU.

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