Strategy Evaluation
Strategy Evaluation
Strategy Evaluation
The strategic-management process results in decisions that can have significant, long-
lasting consequences. Erroneous strategic decisions can inflict severe penalties and can
be exceedingly difficult, if not impossible to reverse. Most strategists agree, therefore,
that strategy evaluation is vital to an organization’s well-being; timely evaluations can
alert management to problems or potential problems before a situation becomes critical.
Strategy evaluation includes three basic activities: (1) examining the underlying bases of
a firm’s strategy, (2) comparing expected results with actual results, and (3) taking
corrective actions to ensure that performance conforms to plans.
Strategy evaluation is essential to ensure that stated objectives are being achieved. In
many organizations, strategy evaluation is simply an appraisal of how well an
organization has performed. Have the firm’s assets increased? Has there been and
increase in profitability? Have sales increased? Have productivity levels increased? Some
enterprises argue that their strategy must have been correct if the answers to these types
of questions are affirmative.
Strategy evaluation is becoming increasingly difficult with the passage of time, for many
reasons. Domestic and world economies were more stable in years past, product life
cycles were longer, product development cycles were longer, technological advancement
was slower, change occurred less often, there were fewer competitors, foreign companies
were weak, and there were more regulated industries.
Strategy evaluation is necessary for all sizes and kinds of organizations. Strategy
evaluation should initiate managerial questioning of expectations and assumptions,
should trigger a review of objectives and values, and should stimulate creativity in
generating alternatives and formulating criteria of evaluation. Regardless of the size of
the organization, a certain amount of management by wandering around (MBWA) at all
levels is essential to effective strategy evaluation. Strategy-evaluation activities should be
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performed on a continuing basis, rather than at the end of specified periods of time of just
after problems occur.
Numerous external and internal factors can prohibit firms from achieving long-term and
annual objectives. Externally, actions by competitors, changes in demand, changes in
technology, economic changes, demographic shifts, and governmental actions may
prohibit objectives from being accomplished. Internally, ineffective strategies may have
been chosen or implementation activities may have been poor. Objectives may have been
too optimistic. Thus, failure to achieve objectives may not be the result of unsatisfactory
work by managers and employees. All organizational members need to know this to
encourage their support for strategy-evaluation activities. Organizations desperately need
to know as soon as possible when their strategies are not effective. Sometimes managers
and employees on the front line discover this well before strategists.
External opportunities and threats and internal strengths and weaknesses that represent
the bases of current strategies should continually be monitored for change. It is not really
a question of whether these factors will change, but rather when they will change and in
what ways.
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policies, unexpected turns in the economy, unreliable suppliers or distributors, or
ineffective strategies, can result in unsatisfactory progress toward meeting objectives.
Problems can result from ineffectiveness (not doing the right things) or inefficiency
(doing the right things poorly).
Determining which objectives are most important in the evaluation of strategies can be
difficult. Strategy evaluation is based both on quantitative and qualitative criteria.
Selecting the exact set of criteria for evaluating strategies depends on a particular
organization’s size, industry, strategies, and management philosophy. Quantitative
criteria commonly used to evaluate strategies are financial rations, which strategists use
to make three critical comparisons: (1) comparing the firm’s performance over different
time periods, (2) comparing the firm’s performance to competitors’, and (3) comparing
the firm’s performance to industry averages. Some key financial ratios that are
particularly useful as criteria for strategy evaluation include the following: return on
investment, return on equity, profit margin, market share, debt to equity, earnings per
share, sales growth, and asset growth.
The final strategy-evaluation activity, taking corrective actions, requires making changes
to reposition a firm competitively for the future. Examples of changes that may be needed
are altering an organization’s structure, replacing one or more key individuals, selling a
division, or revising a business mission. Other changes could include establishing or
revising objectives, devising new policies, issuing stock to raise capital, adding additional
salespersons, allocating resources differently, or developing new performance incentives.
Taking corrective actions does not necessarily mean that existing strategies will be
abandoned or even that new strategies must be formulated.
No organization can survive alone; no organization can escape change. Taking corrective
actions is necessary to keep an organization on track toward achieving stated objectives.
Strategy evaluation enhances an organization’s ability to adapt successfully to changing
circumstances. This is referred to by experts as corporate agility. Taking corrective
actions raises employees’ and managers’ anxieties.
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REFERENCES
3. Fred R. David, Strategic Management: Concepts and Cases, Ninth Edition, John
Wiley & Sons, 2004.